Payroll Tax Manager
Resume:
Christy Bailey **** Spanish Harbor Dr
Wildwood, FL 34785
************@*****.***
SOFTWARE: Microsoft Office, Excel, Windows, Paychex, PrimePay, CPSI, ADP, Paycom, Ceridian Dayforce, WFM, MasterTax, Kronos Timekeeping, PrismHR, ADP Smart Compliance, Bamboo HR
PROFESSIONAL EXPERIENCE:
Strada The Woodlands, TX September 2024 – February 2025
Payroll Tax Filing Manager (Contract)
Responsible for overall client delivery and satisfaction in Payroll Tax Filing
Point of contact for client escalations
Ensure and support compilation, reporting and analysis of metrics
Audit action logs and recommend/support process improvements
Liaison with client and payroll client teams for tax related filings
Ensure proper TFSS (Tax Filing Shared Services) representation and facilitation of client meetings
Coordinate testing for updated interfaces, as needed
Coordinate and provide needed training for new colleagues
Monitor and communicate “Applied For” statuses for agency registration issues
Communicate penalty and interest report to clients
Review EFT setup to ensure all deposits are remitted accurately
PrismHR Hopkinton, MA
Vensure HR Chandler, AZ March 2021 – August 2023
Payroll Manager
Process bi-weekly and semi-monthly payroll for 500 employees in 40 states, which includes 3 legal entities
Partner with Equifax (TALX) regarding file feeds for employment verifications and unemployment claims processing
Complete registrations and Power of Attorney forms for new states/localities, as needed
Work closely with MasterTax (an ADP product) to ensure the timely remittance of payroll taxes and filing of applicable tax returns
Work closely with HR and Finance teams to ensure data is entered into the HRIS system accurately
Assisted with the transition of moving payroll processing from Genesis PEO to our in-house system
Ensure terminations are processed timely and final payments made, based on state requirements
Maintain user roles for security purposes
Troubleshoot employee issues and/or system issues
Assist with the review of the employee handbook
Assist with annual audits, to include Financial, Workers Compensation & 401k
Ensure accurate setup of PTO/Sick policies
Enusre bank files (direct deposit and positive pay) are submitted timely
Garnichment Administration
Trinet Bradenton, FL October 2020 – March 2021
Payroll Tax Analyst
Review tax adjustments processed by the payroll department to determine if payroll tax amendments are needed
Complete reconciliation templates, with applicable backup
Update payroll tax system with amended calculations
Process amendments on state websites and submit payments, as needed
Review service order queue daily for assignments
Cornerstone Healthcare Dallas, TX October 2008- February 2020
Payroll Director
●Prepared and processed bi-weekly payroll for 3000 hospital employees in multiple states
●Security Administrator for all Ceridian and ADP products, including maintenance of tax identification numbers and unemployment rates
●Processed payroll tax registrations for new legal entities/jurisdictions
●Reviewed the accuracy of the input of all new hires, data changes and terminations
●Ensured proper tax setup for employees, based on work and/or home location
●Assisted with training of new facility HR Representatives
●Worked closely with Finance Team to ensure accurate posting to G/L
●Ensured timely remittance of payroll taxes and filing of applicable tax returns
●Ensured timely research and resolution of payroll tax inquiries
●Reviewed and approved quarterly and annual payroll tax returns prior to submission
●Provided ad-hoc payroll reports to various department managers & executives
●Assisted with the transition of payroll from CPSI to ADP software and ADP to Ceridian
●Served as project lead on implementations of ADP products/upgrades and Ceridian products/upgrades, as well as new company acquisitions
●Successfully implemented 20 acquisitions onto Ceridian HCM platform
●Assisted with annual financial and 401(k) audit
●Assisted with development of labor reporting for five divisions
Primepay Inc Tampa, FL August 2004- August 2008
Payroll Manager/ Director of Client Services
●Processed 3rd party payroll for 2,000 clients totaling 30,000 employees across the country
●Attained Multi-State Certification and served as expert on any payroll issues across states
●Processed payroll on a weekly, bi-weekly, semi-monthly and monthly basis depending on the needs of the client
●Trained and supervised 12 Payroll Specialists
●Interpreted and researched multi-state payroll laws to assist and train other Payroll Specialists
●Set up direct deposits, garnishments, child support and other deductions for employees and new hires
●Responsible to keep abreast of payroll processing system and changes in wage and tax laws
●Assisted clients with completing payroll tax returns prior to implementation to payroll system
●Entered and balance wage and tax information during implementation to payroll system
●Corresponded with federal, state and local agencies on behalf of clients in problem situations
●Provided payroll reports for clients as well as CEO, President and Vice-President
●Assisted clients with any payroll problems or discrepancies in payroll and help troubleshoot accounts
Paychex Inc Tampa, FL August 1984- July 2004
Payroll Specialist/ Payroll Manager/ Operations Manager
●Processed 3rd party payroll for over 5,000 clients totaling 100,000 employees in all 50 states and Puerto Rico
●Attained Multi-State Certification and served as expert on any payroll issues across states
●Payroll was processed on a weekly, bi-weekly, semi-monthly and monthly basis depending on the needs of the client
●Helped to supervise and train 45 Payroll Specialists on payroll laws and regulations across multiple states
●Contacted clients to obtain payroll data including salary adjustments, special payments, tax allocations, employee deductions and to set schedules
●Paid all employee taxes and filed tax information for W-2’s
●Kept abreast of payroll processing system and changes in wage and tax laws
●Corresponded with federal, state and local agencies on behalf of clients in problem situations
●Provided training and technical support for clients on all current and new payroll products and time-keeping devices
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