Administrative Assistant Control Specialist

Luis Angel Abad

I Luis Abad have more than five years of experience as a Document Control Specialist. He has extensive experience in completing document preparation, scanning, uploading, and indexing paper and film applications for conversion into databases. Additionally, he maintains both manual and automated recordkeeping systems to identify, store, and control source documents, electronic records, and media. His hands-on experience includes creating monthly summaries of documents uploaded, metrics, and other tools, as well as integrating medical documents scanned into client systems into imaging systems and software. He is also responsible for operating, adjusting, and maintaining electronic imaging equipment, tools, software, personal computers, and other office equipment. His experience includes retrieving and preparing documents, reports, charts, correspondence, and other records from numerous sources. He is an expert in managing over 200 cases of FMLA and paid leave audits using Workday, Microsoft Excel, and Microsoft Word, ensuring proper record identification, preparation, preservation, and adequate documentation of the records practices as defined by the agency’s policies and standards. Skills

• Access Application and Sail, FEMA database

• Fluent in English and Spanish

• Billing and Accounts Payable

• Case management Services

• Understanding of Policies and Procedures

• Triage Screening for drugs and alcohol

• Interpersonal and Communication Skills

• Microsoft Office User Specialist

• Medical Terminology

• Experience working with Corrections

Professional Experience

Virginia Department of Labor and Industry

Manassas, Virginia Dec 2024 – Present

Temp.

• Providing office phone lines coverage.

• Update Commonwealth of Virginia Data Base with citations fines payments.

• Provide Office Supplies.

• In charge of office cars maintenance, including car mileage and recording in the system.

• In charge of the Postage machine and monthly report.

• UPS sending and receiving office daily documents Etc.

• Sort daily mail.

N.I.H., Bethesda, Maryland Feb 2023 – Mar 2024

Digitalization Control Specialist

• Providing the entire process of prepping, scanning and the digitization of Laboratory test results, Research results from the N.I.H.

• Completed document preparation, scanned, uploaded and indexed paper and film applications for conversion into databases

• Created monthly summary reports, metrics and other tools for tracking the progress of uploaded documents.

• Coordinated the integration of medical documents scanned documents into the client systems with the imaging system and software.

• Organized high quality files with properly reorganizing first dollar records for Microsoft Excel.

• Secured and discarded company information including plan numbers and private client information to lower paper usage.

Vastec Inc. Alexandria, Virginia Jan 2022 – Jan 2023 Document Control Specialist

• Provide scanning and auditing hundreds of Microfiche cards for clients like The US National Guards all over the United States. The scanning process was conducted daily, followed by auditing, and subsequently sent back to the client for archiving.

• Retrieves and prepares a variety of documents, reports, charts, correspondence, and other records from a number of sources and of various shapes and sizes (including maps and other large size images) for scanning by removing staples and clips, and placing documents in or on the equipment

• Scans and commits images to film, CD, or online archival storage utilizing an imaging scanner, maintains quality of images by using prescribed controls and methods as required by the imaging devise

• Verifies scanned documents accuracy with source documents; proofreads for content validity, spelling grammar and punctuation; verifies booking and paging; and reconciles errors and resolves discrepancies

• Maintains a manual and/or an automated recordkeeping system to identify, maintain, store, and control source documents and electronic records and media

• Operates, adjusts, and maintains electronic imaging equipment, tools, software, personal computers, and other office equipment

• Managing electronic and physical documents related to academic and administrative activities, ensuring proper organization, retrieval, and storage. Gap: Covid 2020 – 2022

Montgomery College Takoma Park/Silver Spring Campus Pavilion 3 Jan 2020 – Oct 2020 Administrative Assistant II

• Assisting the Professor/Department Head with administrative tasks such as scheduling meetings, arranging travel, preparing correspondence, and managing calendars.

• Filling out forms for students, handling student inquiries, and providing general assistance to students regarding administrative matters from Information in Excel, Outlook, Word and all kinds of various clerical duties.

• Performing various clerical tasks such as filing documents, photocopying, scanning, and organizing office materials.

• Establishing and maintaining a manual and/or automated recordkeeping system to identify, maintain, store, and control source documents and electronic records and media Office Care, Laurel, MD Jan 2018 – Oct 2019

Professional Client Representative/Quality Control

• Oversee Office Contracted site work in over five locations. Supervisor of 20 plus staff in various contracted locations.

• Ensure continuous delivery of outstanding service and productivity by providing trained employees.

• Review employees' work ethics, thoroughness, delivery of service skills, and timesheets.

• Ascertain that locations are properly secured after the completion of services.

• Recruitment of new employees as contracts increase or after reassessing the contract client's needs. BEACON HILL Staffing- for CSRA/FEMA, Falls Church, VA Aug 2017 – Jan 2018 Bilingual Customer Services

• Call center for intake of information from Hurricane disaster victims. Data Entry into the FEMA Database of requests for relief funds.

Demographics, sending inspector to disaster area, provided translation during the entire application for assistance from the Federal Government.

• Income Support-Social Services/Athena Consulting Montgomery County Health and Human Services, Germantown, MD Jan 2017 – Aug 2017- TEMP Administrative Aide

• Register clients into Access application and SAIL a State Database, screen for the triage area according to their applications for Medicaid, SNAP, or Temporary Cash Assistant. Answer questions about their Benefits. Provide translation in Spanish as needed to both staff and clients.

• Designed electronic file systems and maintained electronic and paper files.

• Organized files, developed spreadsheets, faxed reports and scanned documents. Department of Health and Human Services. Tuberculosis Program Patient Triage, assist with triage procedures.

• Order prescription refills. Schedule appointments, hospital and office tests, procedures and surgeries. Process referral forms, and update the medical record by dictation and test results.

• Pre-certify for surgical procedures and tests. Assist physicians in completion of forms such as W/C, insurance, and other documents.

• Ensured proper record identification, preparation, preservation, and adequate documentation of the records practices were met as defined by the agency’s policies and standards.

• Managed over 200 cases of FMLA and paid leave audits using Workday, Microsoft Excel, and Microsoft Word.

• Assisted members with complex and sensitive medical issues, provided tech problem resolution and support

Comcast USA Call Center, SITEL- Panama City, Panama Sep 2013 – Jan 2017 Technical Customer Service Representative

• Resolve of Technical issues reported, process monthly payments, and update information for company and customers. Increased sales in the Panama area for the company requiring bilingual translation.

Education

• Dickinson High School Jersey City, NJ. Technical Solutions Institute, NJ. Betty Owens Technical Institute, NJ.

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