Customer Service Team Member

Mawaver Richardson

*** ******** ** *** ***, Brooklyn, NY 11208 / 917-***-**** / *********@*****.*** OBJECTIVE:

My goal is to participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service. Very skilled cashier and Customer service. Oriented.

WORK EXPERIENCE:

Self help Community Service / manhattan, NY

Home Health Aide

2020 TO 2022

● Greet the client

● Give a bath

● Do laundry

● Cleaning and sanitizing

● Cook

● Take them to their Dr. appointment

● Grocery Shopping

Church’s Chicken / Homestead, FL.

Guest Services

2020 TO Present

• Greet customers entering establishments.

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Answer customers' questions and provide information on procedures or policies. Walmart / Miami, FL.

Cashier

2018 TO 2019

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Answer customers' questions and provide information on procedures or policies.

• Help customers find the location of products.

• Issue receipts, refunds, credits, or change due to customers.

• Greet customers entering establishments.

Rainboy Shop / North Miami Beach, FL.

Cashier / Sales Associate

2017 TO 2018

• Greet customers and ascertain what each customer wants or needs.

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

• Compute sales prices, total purchases, and receive and process cash or credit payment.

• Prepare merchandise for purchase or rental.

• Answer questions regarding the store and its merchandise. Popeye’s / North Miami Beach, FL.

Cashier

2016 TO 2017

• Communicate with customers regarding orders, comments, and complaints.

• Accept payment from customers and make change as necessary.

• Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.

• Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.

• Clean and organize eating, service, and kitchen areas. EDUCATION

North Miami Senior High School

Diploma

2011 - 2016

Post University

Associates Degree in Criminal Justice

2023 - Graduated 2025

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