Accounts Payable Customer Service

Tamika A. Harry

***********@*****.***

SUMMARY:

A cost-effective, efficient and performance-driven Business Professional with proven experience and success in accounting, administrative, inventory control, and customer service. Industry experience includes transportation, logistics, pharmacy services and healthcare. Takes on challenging roles with ease while completing the daily priorities that continue to add to the organization’s and management’s bottom line.

SKILLS & TECHNICAL PROFICIENCIES:

• Bilingual in English/Spanish

• High-volume invoice processing

• Accounts Payable

• Payroll

• Inventory

• Customer Service

• SAP/4HANA

• Oracle PeopleSoft

• ADP 2.0

• Design Manager

• Concur

• Microsoft Excel

• Legacy

PROFESSIONAL EXPERIENCE:

Tundra Technical Solutions USA Houston, TX November 2023 – Dec 2024

Accounts Payable Analyst

• Reviewing and processing invoices, ensuring accuracy and adherence to company policies.

• Reconcile accounts by verifying expenses, identifying discrepancies and resolving any issues related to payments.

• Works closely with vendors, handling queries, resolving disputes, and maintaining positive relationships.

• Troubleshooting any issues related to the company’s Enterprise Resource Planning (ERP) system.

Intertek Houston, TX January 2021 – July 2023

Accounts Payable Analyst

• Analyzed specific accounts payable transactions to ensure compliance with internal controls and accounting policies.

• Identified improvement areas internally by participating in various forms of research of Intertek’s internal payment processes

• Performed as functional bridge amongst external vendors and employees who prepare PO’s for external purchases and accept invoices within the internal system. .

• Worked in collaboration with the Accounts Payable Team to identify issues with invoices that remained unpaid in the system due to processing and/or PO match exceptions generating resolutions that help to prevent future delays in the process.

Accomplishments:

• Responsible for 40% reduction in paper check employee expense payments (Q4-2022)

• Developed a training manual that outlined department specific/Job Title specific tasks (Q4-2022).

NexTier Oilfield Solutions Houston, TX January 2019 – March 2020

Accounts Payable Vendor Master

• Responsible for general oversight and management of the Vendor/Customer Master Records Process.

• Coordinated all vendor management tasks inclusive of working with external vendors/customers and internal employees.

• Performed as functional bridge amongst external vendors and customers as well as internal stakeholders.

• Ensured that enterprise-wide needs for due diligence, risk assessment and continued vendor monitoring are adequately fulfilled.

• Identified improvement areas internally by participating in testing to formulate workflow processes, methods and policies.

• Worked in collaboration with the Accounts Payable Supervisor to facilitate IRS Form 1099-Misc. reporting obligations.

• Worked closely with the IT Dept. to identify and implement associated system changes, updates and requirements while adhering to internal/SOX related controls.

AlEn USA, LLC Houston, TX February 2017 – January 2019

Accounts Payable Analyst

• Managed the Accounts Payable disbursement flow while being conscious of specific NET Term and contract agreements, ensuring accuracy when processing invoices using the 3 match process, obtaining necessary approvals and applying suggested IRS best practices.

• Provided accurate record retention and participates in cross-functional auditing of manual data entry to meet both internal and external audit requirements

• Initiated accounts payable ACH and Check payments while ensuring compliance to company policies and IRS standards.

• Initiated all vendor/supplier account set up with corporate office and updates the account as required, thereafter.

• Revised Company Travel and Expense Card policy based on internal/external audit requirements and IRS publication 462 (2017)

• Responsible for providing expense training to all new hires at time of on boarding and for current employees as necessary.

Accomplishments:

• Reduced paper check distribution by 25% (Q2- 2018)

• Successfully initiated and Accounts Payable email. (Q1 2018)

• Successfully completed all annual Objectives that assisted in identifying issues with and improving existing AP processes (Q4-2017)

• Implemented automated expense reporting program, Concur (09/2017)

ADDISON GROUP Houston, TX August 2016-Februsry 2017

Accounts Payable/Temporary Contract Assignments

•Assisted Accounts Payable teams with disbursement flow while ensuring timely payments and accuracy when

processing/reviewing a high volume of invoices.

• Performed a 3-way match and obtains proper approvals ensuring the reduction of discrepancies and payment errors.

• Monitored and verified all accounts payable payments and ensure compliance to company policies

• Ensured accurate record retention and participates in cross-functional auditing of manual data entry to meet both internal and external audit requirements

THE DESIGN FIRM Stafford, TX March 2016-August 2016

AP Specialist/Project Manager (Contract Position)

• Managed the Accounts Payable disbursement flow while being conscious of specific trade credit agreements and ensuring accuracy when processing invoices using the 3 match process and obtaining necessary approvals.

• Ensured accurate record retention and participates in cross-functional auditing of manual data entry to meet both internal and external audit requirements

• Monitored all accounts payable payments and ensure compliance to company policies

• Evaluated all invoices received from vendors; verify receipt dates and paper invoices.

• Delegated tasks between Sketch Up/Rendering Dept. Staff Members to meet Presentation deadlines.

• Managed work schedules of Rendering Dept. based on projected presentation dates.

• Managed/Delegated pick-ups/deliveries of items needed for scheduled installations and/or Firm necessities.

• Worked with Warehouse Manager to assign tasks to warehouse personnel.

• Worked with Receiving Manager in assisting with warehouse layout/functionality of the receiving and the delivery staging areas.

• Assisted business owners with streamlining processes and reducing costs/expenses to ensure optimal productivity and/or functionality in all areas.

SCHENKER, INC. Houston, TX December 2013 – January 2016

AP Coordinator/HR-Administrative Assistant

• Assisted Accounts Payable disbursement flow while ensuring timely payments and accuracy when processing/reviewing a high volume of invoices

• Performed a 3-way match and obtains proper approvals ensuring the reduction of discrepancies and payment errors.

• Monitored and verified all accounts payable payments and ensure compliance to company policies

• Maintained calendar for all scheduled site maintenance and state regulatory compliance reviews.

• Ensured accurate record retention and participates in cross-functional auditing of manual data entry to meet both internal and external audit requirements

• Managed and update payroll on excel spreadsheets and monitor monthly charges from various contracted employment agencies

• Participated in all vendor/supplier setup

• Evaluated and renegotiated all vendor pricing as to ensure effective cost savings

• Assisted HR Manager with employee setup in the PeopleSoft and ADP systems ensuring proper time keeping

• Maintained time records for all employees using the ADP system

• Submitted and managed all travel requests for all employees ( ie hotel accommodations, rental cars and airport shuttle service) via Concur.

• Managed employee expenses by inputting all lodging, gas and food receipts to justify expense issued while ensuring eligibility for additional expenses, if needed, via Concur.

• Ensured employees working off site/out of state had expense cards that were loaded and reloaded accurately and in a manner that did not inconvenience the employee.

Accomplishments:

• Negotiated a cost savings of 36% on warehouse corrugate supply with current corrugate supplier.

• Facilitated a new service agreement with a pallet company resulting in a 23% cost savings.

• Negotiated a cost savings of 29% on toner cartridge cost for the entire Schenker, Inc.’s global contracted price.

EDUCATION/PROFESSIONAL TRAINING:

SAP Concur Events Houston, TX October 2018

Travel Expense Policy, Now (Admin Training Series) Webinar

• Instructional outline: 2 hours highlighting real-life scenarios across all organizational roles, such as Human Resources, Travel, Finance, Management and the Expense Report Process and apply IRS best practices as per IRS Publication 463.

Business 21 Publishing Houston, TX September 2018

AP Best Practices Webinar

• Instructional outline: 2 hours of extensive review of IRS Publication 462 (2017) standards, fraud/theft prevention and regulatory issues affecting the payment process.

Pharma BioTech Houston, TX August 2018

An Introduction to Risk Based Decision Making

• Instructional outline: 2 hours of extensive training on making decisions based on examining facts and taking a structural approach.

GENESIS VOCATIONAL TRAINING Houston, TX 2003-2004

Pharmacy Technician Program

• Course outline: 900 hours of hands-on course with externship

• Clinical: 530 hours; Medical Terminology, Drug Nomenclature, and Pharmacy Calculations I

• Lab: 170 hours; Job Readiness, Pharmacy Calculations I and II, Extemporaneous Compounding, and Parenteral IV Admixture

• Externship: 200 hours; assisting Pharmacist with filling, refilling, and inputting prescription orders, counting medications, drug stock and restock, and minor pharmacy maintenance

Certification received March 31, 2004

SOUTHWOOD HIGH SCHOOL Shreveport, LA 1995

High School Recommended Plan

• Completed 24 credits when only 18 were required in courses relevant for graduation .

• Graduated in top 2% of class

Diploma received May 27, 1995

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