Mental Health Care

Motivated and compassionate Psychology graduate with practical experience supporting individuals with mental health challenges. Demonstrated ability to facilitate support groups, conduct psychological assessments, maintain client records, and offer psychoeducational guidance to patients and families. Adept at managing administrative tasks in clinical settings, coordinating with multidisciplinary teams, and conducting fieldwork, including home visits. Committed to promoting mental well-being and delivering empathetic, client-centered care. SKILLS

• Psychological assessment and counseling

• Psychoeducation and support group facilitation

• Mental health care documentation

• Patient and client communication

• Research assistance and data analysis

• Administrative and clerical support

• Appointment scheduling and records management

• Team collaboration and professional

communication

• Microsoft Office Suite

PROFESSIONAL EXPERIENCE

Intern Organization: Sally Mugabe Psychiatric Hospital, Harare Oct 2023 - June 2024 Duties

• Welcomed and checked in patients, creating a warm and supportive atmosphere.

• Managed appointment scheduling and coordinated calendars for medical staff.

• Collected and verified patient information for record-keeping and treatment accuracy.

• Handled incoming calls regarding hospital services and patient updates.

• Provided counseling and conducted psychological assessments under supervision. Intern Zimbabwe National Association of Mental Health, Harare Aug 2023 - Oct 2023 Duties

• Recorded and organized meeting minutes, ensuring accurate documentation of discussions and decisions.

• Facilitated weekly support group sessions for individuals experiencing mental health conditions, fostering a safe and inclusive environment.

• Delivered psychoeducational sessions to clients and their families on various mental health topics.

• Conducted follow-up outreach to clients to monitor progress and gather feedback.

• Assisted with scheduling appointments, managing client files, and handling official correspondence. Intern Greenlight International Trust June 2023 - July 2023 Duties

• Assisted in evaluating client needs through interviews and psychological tests.

• Participated in interdisciplinary meetings to discuss client care and intervention strategies.

• Supported data collection and analysis for ongoing research projects.

• Conducted home visits to assess psychological needs in clients’ natural environments, ensuring individualized care plans.

• Maintained patient records in accordance with confidentiality and ethical guidelines. YOLANDA B. ZIHERO

PSYCHOLOGY GRADUATE

Home: Kuwadzana, Harare, Zimbabwe

+263-***-***-*** ️ ******************@*****.*** D.O.B 24/11/2001 **************@*****.***

linkedin.com/in/gracious-a-jinga

D.O.B: 25/07/1995

ACADEMIC QUALIFICATIONS

• Bachelor of Science in Psychology – Great Zimbabwe University

• Advanced Level: 3 A’ Level Passes

• Ordinary Level: 6 subjects including Mathematics & English REFERENCES

Greenlight International Trust

Contact: 077*-***-***

Sally Mugabe Psychiatric Hospital

Mr. W. Beta – 077*-***-***

Zimbabwe National Association of Mental Health

Mr. Murambidzi – 071*-***-***

Great Zimbabwe University

Mr. W. Chinhano (Lecturer) – 077*-***-***

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