Food Service Warehouse Manager
Resume:
Billy Reader
***************@*****.*** ARLINGTON, TX, US 214-***-****
WORK HISTORY
Warehouse Manager at McLane Food Service
February 2007 - October 2024 (18 Years)
● Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
● Implemented bar coding system to identify location and quantities of requested items.
● Provided information to shipping and receiving personnel regarding inventory stock.
● Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
● Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
● Developed strategies to optimize workflow processes in order to maximize productivity.
● Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
● Conducted regular audits of warehouse operations to identify areas of improvement.
● Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
● Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
● Monitored staff performance, identified areas for improvement, and provided training as needed.
● Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
● Examined expenditures to develop plans and budgets for increasing profits or improving services.
● Created and enforced policies and procedures for the entire logistics team.
● Analyzed data from production reports to identify trends or opportunities for improvement.
● Supervised activities of workers engaged in receiving, storing and shipping products or materials.
● Handled departmental scheduling to maintain proper staffing for shifts.
● Established and maintained good relations with customers, vendors, and transport companies.
● Identified opportunities to reduce cost and improve productivity.
● Resolved customer complaints related to product quality or delivery issues.
● Organized regular cycle counts of physical inventory to ensure accuracy of system data.
● Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
● Implemented on-the-job training activities to cross-train employees on various tasks. Assistant Warehouse Manager at McLane Food Service January 2016 - February 2021 (5.5 Years)
● Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
● Identified opportunities to reduce cost and improve productivity.
● Established processes to improve efficiency of warehouse operations.
● Directed investigations to verify and resolve customer or shipper complaints.
● Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
● Oversaw the loading and unloading of incoming and outgoing shipments.
● Maintained records of goods received, stored, shipped, or in process.
● Monitored inventory levels to ensure efficient stock control.
● Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
● Developed and implemented safety policies and procedures for warehouse staff.
● Implemented strategies for continuous improvement in all aspects of warehouse operations.
● Established and maintained good relations with customers, vendors, and transport companies.
● Increased productivity through cross-training and thorough training of both current employees and new hires.
● Monitored performance indicators such as efficiency rates and error rates.
● Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
● Collaborated with vendors to negotiate service contracts and pricing agreements.
● Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Warehouse Supervisor at McLane Food Service
November 2014 - December 2015 (1.5 Years)
● Presented and explained work orders to the team.
● Supervised loading and unloading of materials from incoming trucks.
● Estimated project materials, time and staffing requirements based on work orders and job specifications.
● Monitored warehouse operations to ensure accuracy and efficiency.
● Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
● Developed plans for reorganizing storage areas as necessary based on product volume changes.
● Provided leadership to motivate staff members to achieve performance goals.
● Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
● Addressed any problems that may arise during day-to-day operations in a timely manner.
● Coordinated with transportation companies for timely delivery of goods.
● Analyzed data from reports generated by Warehouse Management System software.
● Enforced company policies related to employee conduct in the workplace.
● Generated warehouse shipping documents, packing lists and invoices.
● Checked loaded materials compared to work orders for correctness.
● Directed receiving, warehousing, distribution and maintenance services.
● Performed regular inspections of equipment, facilities, and personnel safety practices.
● Worked additional hours and shifts to meet tight deadlines during peak periods.
● Operated forklifts to fill or empty overhead spaces.
● Held staff meetings to share project information and address specific issues.
● Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage. EDUCATION
Trinity Valley Community College -
Graduated
General Studies
West Texas A M University -
Graduated
General Studies
SKILLS
Research, To complete
Data Analysis, To complete
Auditing, To complete
Business Efficiency, To complete
Business Management, To complete
Business Process Improvement, To complete
Customer Service, To complete
Regulatory Compliance, To complete
Medical Emergency, To complete
Performance Management, To complete
Expediting, To complete
Financial Management, To complete
Leadership, To complete
Maintenance, To complete
Materials Management, To complete
LANGUAGES
English, Native/Bilingual
CERTIFICATIONS
Forklifts
ABOUT ME
I have management experience: 1 years
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