Administrative Assistant/ Lead
Resume:
Kayla Greene
Hard working, trustworthy, and professional individual seeking rewarding job that can be made into a lifelong career. 423-***-****
Cleveland, TN 37311
************@*****.***
Professional Summary
Skilled administrative assistant and production worker with 14 years of experience in fast-paced environments, excelling in customer service and operational efficiency. Proven track record as the top production worker at Advanced Photographic Solutions, demonstrating leadership by filling in for department leads. Strong organizational and time management skills, complemented by a background in medical office support and caregiving. Seeking to leverage diverse experience in a dynamic quick service or customer service setting.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Packer/Printer Operator/ Administrative Assistant to Supervisor Advanced Photographic Solutions-Cleveland, TN
August 2022 to Present
• Completed daily tasks required to get printer running and calibrated to exact color specifications for production to begin.
• Department Lead went on maternity leave in July of 2024, filled in for her by completing her job roles on a daily basis including:
1. filling in as supervisor when she couldn’t be at work. 2. Assisting supervisor in anything or anyway she needed to be able to fulfill departments daily duties.
• Can edit photos using dP2
• Can build jobs in dP2 to client’s specifications and send them to required Department to be printed so they can be put into production.
• Make keychains, buttons, single magnets, die cut magnets, etc.
• Operated and maintained high-speed digital printing equipment, ensuring optimal print quality and efficiency
• Collaborated with clients to understand their printing needs and provided recommendations on paper stock, ink colors, and finishing options
• Managed print production schedules to meet deadlines and ensure timely delivery of printed materials
• Performed regular maintenance tasks such as cleaning, calibrating, and replacing printer components to prevent downtime and maintain print quality standards
• Troubleshot technical issues with printers, such as paper jams or color calibration problems, minimizing production delays
• Maintained inventory of printing supplies and ordered new materials when necessary to avoid disruptions in the printing process
• Ensured accuracy of printed materials by conducting quality checks at various stages of the printing process
• Collaborated with graphic designers to review artwork files for printability and make necessary adjustments for optimal results
• Trained new employees on operating procedures for different types of printers and provided ongoing support as needed
• Monitored daily production output levels against targets using key performance indicators (KPIs) to identify areas for improvement
• Developed standard operating procedures (SOPs) for print operations to streamline workflows
• Optimized printer settings based on specific job requirements resulting in improved color accuracy
• Leveraged knowledge of different paper stocks to recommend appropriate options that enhanced the final product's appearance
• Maintained a clean work area following safety guidelines while handling chemicals used in the printing process
• Collaborated with cross-functional teams including designers, pre-press technicians, and finishing specialists to ensure smooth print production workflows
• Conducted regular equipment performance evaluations to identify opportunities for upgrades or replacements
• Participated in continuous improvement initiatives by suggesting process enhancements or new technologies to optimize print operations
• Trained team members on proper handling and storage of printed materials to prevent damage or deterioration over time
• Maintained accurate records of job specifications, materials used, and production details for future reference
• Assisted in the development of marketing collateral by providing expertise on print capabilities and recommending innovative ideas
• Managed multiple projects simultaneously while prioritizing tasks effectively to meet customer expectations
• Implemented quality control measures throughout the printing process, resulting in a reduction of reprints by XX%
• Identified opportunities for automation within the print workflow, leading to increased efficiency and reduced manual errors
Delivery Driver
DoorDash-Cleveland, TN
January 2022 to Present
Production Worker/Assembler
Duracell Packaging Warehouse-Cleveland, TN
March 2013 to September 2018
The only reason I left was because of the plant closing down. Self Employed Caregiver
Self employed-Cleveland, TN
October 2007 to March 2013
Education
Vocational college graduate in C certified medical assistant Virginia College-School of Business and Health-Chattanooga - Chattanooga, TN October 2007 to May 2010
Skills
• Caregiving
• Medical Office Experience
• Personal assistant experience (2 years)
• Executive administrative support
• Microsoft Office
• Organizational skills
• Customer service
• Medical Terminology
• Assistant manager experience (1 year)
• Phone Etiquette
• Time management
• EMR Systems
• administrative assistant (2 years)
• Office Management
• Clerical Experience
• Vital Signs
• Computer Skills
• Patient Care
• Microsoft Excel
• Phlebotomy
• English
• Medical Scheduling
• Secretary (2 years)
• Insurance Verification
• Triage
• Venipuncture
• Medical Records
• Laboratory Experience
• Administrative experience (2 years)
• Experience Administering Injections
• Microsoft Word
• Anatomy Knowledge
Awards
President or Deans list every term of college
December 2007
I continued to receive the awards every 3 mos until graduation in 2009. I also graduated top of my class with double honors for attendance and G.P.A.
Certifications and Licenses
Driver's License
Additional Information
Was told by 1st supervisor at APS, Sherry Saputo, I was the number 1 production worker in the department. The supervisor that took over for her when she retired continued to tell me the same, and as time went on was also informed she felt I was the best worker she had and for the past 2 and a half years I continued to stay the top worker in the department.
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