Customer Service Warehouse Operations

**:**

-— DanaBursheim_R... v

DANA BURSHEIM

Location: West Linn, Oregon

Phone: 503-***-****

Email: *************@*****.***

SUMMARY

Done

am a personable, creative and detail-oriented individual with professional experience and a proven work

ethic. My goal is to maintain and improve warehouse operations, lead and cultivate a positive staff

experience and provide excellent customer service in a fast-paced environment. look forward to

hearing from you!

WORK EXPERIENCE

Floor Manager of the Power Cell Dept. ESS Inc.

Hiring, mentoring and development of employees.

quality and inventory.

deadlines.

Nov 2020-Jan 2025

Worked to implement efficiency policies and procedures to increase productivity and meet

redesigned equipment setup to save time and speed up order completion.

Mail Carrier USPS

+ Sorted and prepared mail for delivery.

+ Delivered and collected mail along a designated route.

Established department from the ground up; established safety protocols, monitored service

Highlight achievement: Modified the workflow of employees by eliminating unneeded steps and

March 2020-Oct 2020

+ Obtained signatures for certified, registered and insured mail.

+ Customer service.

Digital Media Coordinator Nike Photo Studio

Sept 2017-Feb 2019

* Collaborated with graphic designers to create composite images.

+ Performed color corrections, image extensions, retouching, resizing, file preparations, etc.

+ Worked on multiple high-profile campaigns.

More work experience and references are available, upon request.

EDUCATION

Clackamas Community College Associates Degree

SKILLS

+ Management and Administration

+ Service Quality Maintenance

+ Safety Standards Implementation

+ Hiring, Coaching and Staff Development

Logistics and Inventory Control

Supply Chain Management

Continuous Improvement

Time Management

1982

Contact this candidate