Accountant

William Hines

**** * ******** **. ********, TX **048

Cell Phone: 817-***-****

E-Mail: ********@*****.***

PROFILE

I am a new professional developing my skill sets in sales, marketing, and customer service. I have an understanding in currency handling, register auditing, and creating/building product displays. I have a passion for working with people to see their needs met. I am looking for a position with an established company that will allow me to work with people and continue to grow and develop my professional skills.

SUMMARY OF QUALIFICATIONS

Maintaining good relations with multiple venders, keeping up with different products from each individual company.

Keeping up with monthly inventory, as well multiple departments cost in products taken.

Understanding of building customer trust, resolving customer issues, and ensuring ousting customer experience.

Excellent ability to learn and gain an understanding of new products for the purpose of product marketing, customer explanation, and product demonstration to complete a sales transaction.

Inquisitive nature to find customer’s needs, identify root cause of customer dissatisfaction, and negotiate a resolution that is best for both the customer and the company.

Graduate of Central High School in Keller, TX with a fluent understanding of English and the ability to type 35 W.P.M.

Awards

Associate of the Second Quarter

Degree

Medical Coding and Billing In-Progress

Education

Central High School High school Diploma

Independent Electrical Contractors (IEC) Attended For Seven Months

Ashworth College Currently Enrolled

Computer Skills

Microsoft Word Adobe Photoshop/Flash Microsoft Excel WORK HISTORY

Marriott Worthington Renaissance, Ft Worth, TX February 2017 – November 2024 General Accounting/General Cashier – I am in charge of the hotel safe, keeping up with associates assigned a bank and keeping them balanced. Making cash deposits, as well as change orders. Making Group Payed outs when requested by groups in house. Checking out guests booked using Expedia. Correcting any overcharges/duplicate posts on guests folio if any happen. Reconcile our audio visual billing account down to a zero balance before end of the month deadline. Loss Prevention – Monitor CCTV for the hotel, respond to distress calls and preform wellness checks on guests when requested. Insure safety in lobby. Patrol each floor, walking to check points every hour. Receiving/Purchasing Clerk - Receive produce, products and any deliveries to hotel, operate forklift when needed. Maintain the stock in the fridges, freezers and dry storeroom following “FIFO” First in First Out. Keep up with tidiness of each location.

Two times a week go through each location taking count of products and determine what is needed to be ordered to come in.

Place each order through different companies via phone or computer. Monthly take inventory over all items as well track the amount taken and cost per item by each individual department.

B+F Runner - Place “Door Hanger” orders for guest in mornings, prep each In-Room Service order as it is placed and deliver to the guest’s room.

Barwired Starbucks Barista - Operate espresso machine, take guest’s orders, make each drink to request.

Spencer’s Gifts, Hurst, TX October 2013 – October 2015 Sales Associate - Assist customers to ensure an outstanding shopping experience. Preform basic cashiering abilities while also pushing any and all promotions and products. FedEx, Ft Worth, TX October 2013 – June 2015

Warehouse Shipping and Receiving - Sort and organize packages that are unable to be transferred via conveyor belt to be shipped within time deadlines. Cummings Electric, Ft Worth, TX January 2016 - December 2016 Electrician apprentice for industrial/commercial work - Assist the journeyman with anything he needs so we can get the job finished by the deadline. Acme Electric, Ft Worth, TX June2015 - November2015 Electrician apprentice for Industrial work - Help out my fellow journeyman that I was assigned to, with tasks such as fetching tools, finishing up assignments and prep materiel as well set up anything needed to get the job done before deadline.

Spirit Halloween/Spencer’s Workshop, Hulen, TX October 2019-January 2020 Sales Associate – Help with the store setup as these are temporary stores. Assist customers to find what they are looking for on the floor, handle cash as a cashier, restock shelves they empty, or re-work the floor models to condense as products run out. Help with boxing remaining products and tear down floor models. Load up trailers with shelving and products to compete the stores run.

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