Customer Support Service

Professional Summary

Friendly and reliable Customer Service Professional with over five years of experience in customer support, office administration, and retail environments. Skilled in handling live customer interactions with clarity, empathy, and professionalism, both in-person and remotely. Fluent in English, Spanish, Urdu, and Punjabi, with a strong ability to support diverse customers. Known for being a positive team player, active listener, and solution-focused communicator. Proficient in Microsoft Office tools (Word, Excel, PowerPoint) and comfortable with multitasking in fast-paced settings. Eager to contribute to a team that values clear communication and excellent service in a remote work environment.

WORK HISTORY

Office Co-Ordinator 2021 – 2022

Wellfort

Case Organizer 2017 – 2021

Immigration Consultants of Canada Regulatory Council

Store Manager 2015 - 2016

Carl’s Smoke Shop, Cornwall

EDUCATION & TRAINING

Certificate in MS Office Applications

Technology Professional Diploma (SHRC, Ottawa)

Bachelor of Commerce

References Available on Request

Contact this candidate