Patient Care Registered Nurse

JESSICA FENERTY

P A R K E R . J E S S @G M A I L . C O M

* * * - * * 1 - 2 7 7 9

AREAS OF EXPERTISE

Health Care Transformation

Value-Based Care

Clinical Efficiency

Data-Driven Decision-Making

Health Equity

Electronic Health Records (EHRs)

Innovative Health Care Solutions

Health Analytics

Licensed Registered Nurse

PROFESSIONAL EXPERIENCE

Specialist Senior, Core Business Operations, Operations Transformation, Life Sciences and Health Care Deloitte Consulting LLP, McLean, VA, 2022-2025

Served as a clinical subject matter expert (SME) with deep experience with healthcare solutions an data providing insight to clients and colleagues on clinical best practices, workflows, barriers, opportunities, and EHR optimizations

Managed the Enterprise Project Management Office (EPMO) Future Planning workstream for a major technical transformation and Epic implementation at a large nonprofit integrated healthcare network with over 20 hospitals and 900+ outpatient facilities

Served as the clinical team lead for workstreams focused on clinical effectiveness and efficiency (CE) engagements to reduce care variation and improve care quality, patient outcomes, and profit margins

Led the redesign and implementation of CE initiatives regarding standardization of care, improved documentation, decreasing mortality rates, reduction in patient length of stay, and margin improvement for various clinical bundles

Conducted data analysis and facilitated redesign sessions with cross-functional stakeholder groups to identify opportunities for improvement and to develop solutions

Achieved annual client savings of $12M on one CE workstream, which was nearly double the projected total addressable opportunity at a large national integrated health system

Across multiple engagements, led Epic optimization and implementation efforts through collaboration with clinicians, informaticists, and technical leads to streamline workflows, enhance data integrity, conduct staff education, and improve compliance

Developed client dashboards for tracking and monitoring of key performance indicators (KPIs), including financial, technical, clinical, and compliance metrics for a multi-hospital system across two states

Led CE redesign focused on operating room (OR) utilization, procedure scheduling optimization, and collaboration with supply chain management on device and supply usage and optimization

Collaborated with care management to improve patient throughput at a leading academic health system

Generated numerous tactics and innovations to support aggressive incremental script growth for a national retail pharmacy

Provided program management support to clinical communities within the U.S. Military Health System

(MHS), including clinical and administrative support, stakeholder management, and meeting facilitation

Participated in inaugural cohort of Deloitte’s Health Equity University to develop expertise in advancing equitable access to healthcare and reducing health disparities

Utilized excellent written, verbal, and presentation communication skills to deliver complex solutions to various audiences and produce high quality deliverables

Demonstrated ability to develop and maintain strong client relationships enabling enhanced collaboration and communication

Nurse Navigator, Inova Corporate, Embassy, and Government (CEG) Team Inova Health System, Falls Church, VA, 2020-2022

Served as a patient care navigator and clinical liaison for corporate, VIP, international, embassy, and government agency patients

Assisted patients across the Inova health care system composed of 5 hospitals, and an integrated network of primary and specialty care practices, emergency and urgent care centers, outpatient services, and destination institutes

Connected patients with care both inside and outside of the home organization, provided patient education, assisted clients with heath care navigation, and worked at on-site government clinics

Developed and led data collection methodology and analytics for the CEG team and Inova leadership Lead Registered Nurse, Inova VIP 360

Inova Center for Personalized Health, Fairfax, VA, 2015-2020

Registered Nurse (RN) at Inova’s concierge and executive health primary care clinic. Interacted with clients at the executive level while overseeing annual comprehensive physicals, providing patient education, using evidence-based practice, and serving as a nurse navigator to ensure comprehensive care

Utilized excellent written and verbal communication skills to foster therapeutic relationships, triage patients, provide accurate documentation, maintain electronic health records, ensure medical compliance, promote preventive health and quality initiatives, and manage prior authorizations

Provided primary care services, including patient intake, immunizations, patient scheduling, lab specimen collection, nursing interventions, EKGs, enhanced patient flow

Lead preceptor for new nurses: developed and implemented standardized training protocols and policies for onboarding new clinical staff; formulated process improvement measures and streamlined care for quality improvement, and enhanced patient experience and outcomes

Member of Nursing Practice Council for Inova Medical Group; facilitated revision of nursing practice policies to address clinical challenges and redesign system-wide clinical staff training Registered Nurse, Neonatal Intensive Care Unit (NICU) Inova Fairfax Hospital, Falls Church, VA, 2013-2015

Oversaw care for critically ill neonates in Level IV NICU (1-4 patients per shift)

Utilized critical thinking while providing patient care, including patient assessments, nursing interventions, and medication administration

Served as a patient/family liaison to ensure continuity of care and patient advocacy

Collaborated with multidisciplinary team to determine patient care plans, initiate courses of treatment, and evaluate effectiveness of care

Registered Nurse and Charge Nurse, Adult Medical-Surgical Telemetry Unit Inova Fairfax Hospital, Falls Church, VA, 2010-2013

Provided comprehensive patient care and practiced evidence-based medical interventions to adult patient population with a wide array of medical conditions; initiated individual care plans, evaluated effectiveness of interventions, monitored patient conditions, ensured safety and support, provided patient education and instructed patients on self-care, and assisted with discharge planning

Member of Clinical Practice Committee, which focused on improving patient outcomes while streamlining patient care via nursing protocol innovations

Served as Epic Super User to assist with training, launch, and implementation of Epic EHR system Consultant, Water Resources Division

Tetra Tech, Inc., 2002-2007

Interfaced with clients and provided technical support to a variety of stakeholders on projects to advise on state and federal Clean Water Act programs as an environmental scientist contractor to state and federal agencies

Conducted data collection, analysis, and watershed modeling to produce actionable deliverables to clients providing resource management solutions that ensured compliance with environmental regulations and policies

Facilitated client communications, conducted public outreach to enhance community involvement, and assisted with marketing and proposal development

EDUCATION AND TRAINING

Master of Science, Quantitative Management and Health Analytics, Duke University Fuqua School of Business, 2020

Bachelor of Science, Nursing, Duquesne University, 2010 Bachelor of Arts, Environmental Science and Bachelor of Arts, Spanish Language, University of Virginia 2002 Registered Nurse License, Multi-State Privilege, Virginia Department of Health Professions, 2010-present

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