CHRISTOPHER S. CLUPHF
**** ***** **. *****, ** **705
Mobile:208-***-****
*******@*****.***
SUMMARY
Exceptional Outside and Inside Sales Representative/AccountManager who consistently achieves annual sales objectives and increases the overall customer base. Highly organized with 10 years sales experience. Innovative and attentive to details with outstanding follow-through.
● Multiple Presidents Club achiever.
● Monthly and yearly sales awards.
● Outstanding Customer Service Awards.
EXPERIENCE
Americor Funding 11/2022-05/2025 Certified Debt Specialist
● Provide a detailed financial analysis for consumer consolidation loans.
● Consultant on financial products based on need and budget.
● Provide/sell personal loans or debt settlement programs.
● Top producer with over a 20% monthly enrollment rate. Industry is less than 14%. American Credit Acceptance 10/2020-10/2022 Team Lead: West Coast Account Servicing Specialist. Late stage collections.
● Feedback, communication, guidance.
● Motivate, coach and inspire to achieve KPI's, tracking dollars collected, payment plans, call times, attendance, compliance.
● Monitoring live and recorded calls. Handling escalated calls.
● Craft and track reports for team members performance. Daily, weekly, monthly accomplishments.
● Plan, implement, evaluate team building events.
Care Fusion (B&D) 10/2018-08/2020 Medical Device Technician Contract through Manpower - Contract Completed.
● Unboxing,labeling,testing of hospital pumps, devices and equipment.
● Entry of test results into proprietary program on laptop computer.
● Repair non-passing medical devices.
PublicisTouchpoint Solutions:03/2013-06/2018
PharmaceuticalCustomer Service Representative
● Deliver product and key point data to targeted HPC's.
● Achieved 100% reach,frequency and sales goals.
● Resulted in high product branding, awareness and visibility, public and professional relationships.
Yellowbook USA 08/2006-01/2013 Senior Advertising and Media Consultant
● 2006 Rookie of the Year Award, ranked #1 in new accounts and finished 100% of quota.
● 2007 ranked #2 out of approximately 3600 representatives nationwide in new accounts and sales revenue.
● 2007 ranked #1 in retaining and growing existing accounts, finished at 104% of goal and President’s Club trip award winner.
● 2008 ranked #2 for new accounts and sales revenue, #1 in net increase and finished at 114% of goal. President’s Club trip award winner.
● 2009 ranked #1 in new sales revenue and #2 in new accounts, President’s Club winner.
● 2010 ranked #2 in new sales revenue and #3 in new accounts. EDUCATION
Bachelor of Health Science. Minor in Health Promotion GPA 3.3. Boise State University
● Coursework in Marketing, Advertising, communication, writing. Pharmacology, Human Anatomy, Statistics, Nursing and Health Administration.
● Planning, Implementation, Evaluation of Health
Programs.
American Institute of Health Technology - Boise, ID GPA 4.0