General Management

John D Ball

**** ******* ******. ******** ***, NY 12020

561-***-**** ***********@*****.***

SUMMARY

Accomplished and dedicated with high degree of enthusiasm and personal integrity. Creative, talented, and exceptional leader/motivator who inspires teamwork, thrives on challenges, and readily resolves problem situations. Talent for creating and applying effective techniques and strategies to motivate and inspire staff and enhance productivity. Excellent communicator. Currently searching for a position emphasizing areas of General Management or Customer Facing positions serving the core values and goals of a professional organization. Will consider either full or part time positions. AREAS OF ABILITY

Profit & Loss General Management • Marketing Strategy and Program Development Customer Relations. Strategic Planning •

PROFESSIONAL EXPERIENCE

Castle Group 2015 to 2018

Regional Director

Responsible for oversight of a significant group of on site managed properties in the Castle Portfolio. Equally capable and experienced in the direction of high rise, on site and developer based properties.

Full P&L Responsibility

Senior Level Consulting

Staff Selection and Placement

Standards and Monitoring

Board Optimisation

Contracts

Senior Level Customer Relationships

Financials and Accounting

RealManage 2011 to 2015

President

Corporate Development

Responsible for the turnaround of the corporations Business Unit…the business is now the largest locale HOA Management Company in Central Texas with revenues in access of $7M organic growth of over 32% revenue and 30% net margin and over $4M in margin . Recently operated as the President, Corporate Development concentrating on Mergers and Acquisitions on a National Level. In 10 months has developed a 22 account acquisition pipeline And has purchased and converted 2 Chicago Area Association Management companies to RM, Equally adept, experienced and proven in both executive operations and acquisitions. Readily acknowledged as a pre-eminent executive talent in the Association Management industry United Group of Companies, Inc 2003 to 2011

Executive Vice President and Chief Operations Officer Responsible for the operating profit and day to day business operation of a multi-million dollar real estate management and land development group specializing in Privatized Student Housing Development and Private Placement Equity Investments. Responsibilities and Acheivements

1) Grew Market Share Exponentially and Developed New Market Product Ventures 2) Successfully Functionally Programmed Operational Structure of United 3) Operated at Record Levels of Margin and Revenue Performance 4) Multiple Year Winner of NAHB International Awards 5) Designed Functional Customer Service Analytical Engines 6) Designed Reusable Function Models in Key Major Business Areas 7) Organized Philanthropic Protocols and Community Involvement 8) Developed Productivity Management Modeling

9) Promoted “Learning Organization” Principals.

10) Served as the Public Leadership Personna for the Corporation Keane Inc. 1989 - 2003

Group Vice President (1993-2003)

1 Full operating and financial ownership for multiple business operating units, over 2,000 consultants, and $270M+ in annualized revenue for one of the Information Management Consulting Industry’s fastest growing companies.

2 Responsible for corporate Marketing Strategy and Program Development working with key vendors in developing image, branding and tactical business plan support 3 Responsible for strategic and tactical sales planning at the Enterprise level compromising 120 marketing reps spanning two continents and three countries. 4 Maintain executive boardroom level relationships with a number of key Keane clients such as General Electric Company, United Technologies, and Allied Signal/Honeywell Corporation. 5 Industry acknowledgements included published articles and interviews in major industry periodicals such as Business Solutions Integrator and Datamation, as well as numerous speaking engagements on industry topics such as Business/MIS Integration and Outsourcing Strategies. 6 Recipient of Keane’s prestigious Pinnacle Award for Outstanding Productivity and GE Consulting Services Outstanding Contributor Award. 7 Recognized for high achievement/growth and low organizational turnover, high margin leverage, and high individual productivity.

8 Maintained exceptional service performance to served customer bases. 9 Grew operating units at Keane by over 70% in revenue and nearly 85% in margin profitability in 1999.

Director of General Electric Consulting Services (1989-1993) GECON was acquired by Keane in January of

1993

10 Full P&L and Operational responsibility for this General Electric subsidiary. 11 Held a board seat at Information Alliance Corporation, a wholly owned subsidiary of General Electric, for two years.

ADP, Automatic Data Processing, Inc. 1982 - 1989

Vice President and General Manager

1 Recruited into Executive Training Program for the world’s largest automated accounting service bureau with a total revenue base in excess of $2.5B and largest double-digit return on sale growth on the NYSE (NYSE: AUD).

2 Progressed through SBU line operations responsibilities in ADP $20M Upstate New York marketplace.

3 Held key positions in marketing/customer care (Director of Client Services) and operations/production (Director of Operations) executive positions before being named Vice President and General Manager in 1985.

4 As VP/GM, responsibilities encumbered full P&L and strategic business growth. 5 Recognized with ADP’s prestigious Presidents Award for successful business growth with the distinction of being the youngest Vice President ever named in company history. EDUCATION

Syracuse University, Syracuse, NY, 1974-1977

Dual Major in Finance and Marketing

Columbia University, New York, NY

Executive Graduate Studies in Change Management

ACTIVITIES AND INTERESTS

Civic Volunteer in the Make a Wish Foundation

Several Prominent Community Charities

Avid, Experienced Horseman

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