Customer Service Financial Services
Resume:
Madison Rimes
Lakeland, GA *****
****************@*****.***
Professional Summary
Hi! I am a dedicated customer service specialist with over three years of experience in fast-paced retail and service environments. Proven ability to manage customer relationships, resolve issues efficiently, and ensure accuracy in financial and compliance-based documentation. Known for strong communication skills, empathy, and a reliable work ethic.
Authorized to work in the US for any employer
Work Experience
Savings Specialist
Concentrix-Valdosta, GA
June 2024 to Present
• Provided financial services as a Senior customer service representative in the Official Document Review department.
• Managed client inquiries and resolved issues promptly to ensure customer satisfaction.
• Provides resolutions to conducted thorough document reviews to ensure compliance with company policies and regulations.
Team Member
Cook Out Restaurants-Valdosta, GA
November 2023 to June 2024
Handled food preparation and customer transactions during high-volume hours. Maintained cleanliness and organization of workstations. Delivered friendly and accurate service to guests. Sales Associate
Dollar General-Morven, GA
September 2022 to November 2023
Assisted customers with purchases and store navigation Stocked shelves and maintained product displays
Operated the register and managed financial transactions Education
High school diploma
Brooks County High School-Quitman, GA
August 2019 to May 2023
Skills
• Organizational Skills
• Customer service (3 years)
• Compliance management
• consistent work ethic (3 years)
• Learning Technology
• Financial concepts (1 year)
• Inbound Calls (1 year)
• Empathy
Contact this candidate