Data Entry work at home
Resume:
Darlene G. Scott
********@*******.***
Objective: To work in a customer service environment utilizing my experience, skills and knowledge to meet departmental goals.
EMPLOYMENT HISTORY
Dominion Energy – July 2021 – February 2022
Staffing Recruiter - Responsible for the full cycle recruitment process to hire for Operational Departments within various regions of the company.
Astyra Corporation - August 1, 2014 to July 2021
Process Assistant III (Contractor)/Staffing Administrator for Dominion Energy
Provide HR administrative support to Dominion Energy’s College Relations Team, other Recruiting Teams and management (i.e. onboarding/pre-employment background investigating/drug screening processes for large group hiring of college interns and other lines of business; update reports, coordinate interview confirmations, travel arrangements, team projects, coordinate college tours/transportation, etc.; responsible for communicating via email, telephone with students/applicants, hiring management and other internal and external contacts daily and during Dominion Energy’s peak season hiring process of college interns. Experience using iCims and HUB Applicant Tracking systems; MS Office and other office equipment.
Bon Secours Health Systems/Commonwealth Internal Medicine – March 2011 to September 2013
Patient Service Representative- While working in a fast paced team office environment, I was responsible for face to face interaction with physicians, nurses, patients, pharmaceutical representatives, office administrators and others while registering patients for office visits on a daily basis in support of a 2 Physicians, 1 Physician Assistant, and a 4 member nursing medical staff; Responsible for answering telephone calls, verifying patient insurance coverage, collecting co-payments, verifying HIPPA information and responded to other physician and Home Healthcare facilities inquiries, prescription refills, referrals, nurse calls, medical records information and other duties as assigned.
Health Port, LLC – December 2009 to March 2011
Medical Records Specialist - Scanned patient hospital and medical records information into a hospital electronic data base ; entrusted to conduct daily on-site office visits to several physician offices, hospitals and other healthcare facilities by processing patient medical record requests (i.e. legal, patient and insurance inquiries, etc.) using Bon Secours Connect Care systems and other electronic medical record tools; ensured that HIPPA regulations were followed and all patient information remained confidential while transmitting medical information through electronic medical data systems to corporate headquarters; daily interaction with medical office staff and management; maintained excellent business and customer relationships.
JC Penney Store – September 2009 to December 2009
Customer Service Associate/Part time seasonal - Sorted and scanned merchandise/codes in preparation of stock to be presented from door to floor for customer purchases; also responsible for assisting team members and customers while working in a fast-paced team environment; provided direct customer service to customers seeking assistance with purchases.
CB Richard Ellis of Virginia, Inc. /Property Management -May 18, 2007, to October 24, 2008
Administrative Assistant/Assistant Property Manager/PT- Provided administrative support to 2 Senior Property Managers and 3 Maintenance Technicians while supporting and servicing 13 commercial rental properties to include several hundred tenants/clients; responded to incoming customer calls, placed calls to service vendors for repairs, equipment installation, appointments, contract quotes, prepared and maintained vendor contracts and tenant status reports; monitored certificate of liability insurance expiration dates for service contracts for all tenants and service providers; researched tenant issues; responded to telephone and written inquires and created monthly newsletters and special event flyers for distribution to tenants, owners and business partners.
Anthem Blue Cross Blue Shield - October 1979 – January 2007
Human Resources Assistant to Talent Acquisition HR Manager - Recruited, pre-screened, selected and hired candidates at all job levels; provided excellent customer service to all customers, internally and externally; coordinated recruitment efforts while working with hiring management locally, regionally and nationally; college relations and internship recruitment; internet sourcing experience; conducted employment reference and background checks and drug testing for new hires; working knowledge of applicant tracking systems (Taleo); large group hiring experience; ability to work in a team environment as well as independently; performed special projects as assigned.
EDUCATION & ACHIEVEMENTS
College coursework/ Virginia Union University: English Composition 101, Business Letter Writing, Business Communications
Skills: Customer Service, presentation, Microsoft Office, Taleo, RESTRAC, Web Hire and other automated systems; conflict resolution, team building
Seminars/Training: Associate Career Development, Recruitment/Selection Techniques, Seven Habits with Highly Effective People; successfully completed six-month management training program.
Awards: Received the High Achievement Award for coordinating the company’s High School mentorship program. Recognized as a team member/participant developing a companywide frontline hiring process for operations managers; other projects as assigned.
Volunteer Work: Hospitality team member at Saint Paul’s Baptist Church- Responsible greeting members and visitors at various church and community functions and worked in the Church’s Bookstore.
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