Customer Service Representative
Resume:
Iesha Higgins
Shepherdsville, KY *****
**************@*****.***
I am a very hard working employee.
Not afraid to work.
Willing to relocate to: Shepherdsville, KY -
Louisville, KY Authorized to work in the US for any employer
Work Experience
Check out clerk
First urology- Louisville
ky
January 27th- present
Schedule follow
appointment
Calling doctors office
Setting up referrals
Organizing appointments
and scheduling and
documentation
Commercial Sales Specialist
AutoZone - Shepherdsville, KY
December 2021 to Present
Stock
Clean
Replace batteries
Replaces wiper blades
Money handling
Opening the store
Closing the store
Daycare Worker
TLC Daycare - Shepherdsville, KY
September 2020 to December 2021
Teach 1-3 year olds basic skills
Daycare closed down
Assembly Line Worker
Tower international - Louisville, KY
September 2019 to May 2020
Load parts into a machine
Took a Forklift class
Field Technician
Charter Communnications - Louisville,
KY March 2019 to September 2019
Installing and fixing cable
Bulk Picker
Medline Industries - Shepherdsville,
KY
September 2018 to January 2019
pick up boxes and put them in a location to be
shipped. they moved locations so i could no longer work there
Customer Service Representative
Ten Pin Strike & Spare Family Fun Center - Louisville, KY September 2016 to September 2018
Cook
Clean
Money handling
Closing
Opening
Building replacement operator
GE APPLIANCE PARK - Louisville, KY September 2017
to May 2018 a replacement for someone who is sick
or on medical leave.
got extremely sick and used up attendance points
Customer Service Representative
Kroger Stores July
2015 to May 2016
Education
High school or equivalent
Bullitt Central High School
Skills
• Money Handling (4 years)
• Customer Service Skills (4 years)
• Building replacement operator (Less than 1 year)
• Picker Packer
• Pallet Jack
• Picking
• Picking Packing
• Pallet Jack (Less than 1 year)
• Walkie (Less than 1 year)
• Troubleshooting
• Microsoft Word
• MS Office
• Front desk (3 years)
• Oil Change Experience (1 year)
• Computer Skills (2 years)
• Phone Etiquette (2 years)
• Communication Skills (10+ years)
• Order Picking
• Delivery Driver Experience
• Delivery Driver Experience (1 year)
• Driving Experience (6 years)
• Large vehicle driving (1 year)
• Customer Service
• Microsoft Excel
• Mechanical Knowledge
• Financial Services (Less than 1 year)
• Sales Experience
• Order Picker
• Filing (Less than 1 year)
• Organizational Skills (10+ years)
• Office Experience (Less than 1 year)
• Childcare
• Early Childhood Education
• Oil change
• English
Certifications and Licenses
Work ethic certification
Present
I'm able to work anywhere and willing to. I'm a hard worker basically and I'm certified from someone saying I am.
Accounting certified
Present
Business management certified
Present
Driver's License
CPR Certification
First Aid Certification
Assessments
Attention to Detail — Highly Proficient
May 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Scheduling — Proficient
May 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Forklift Safety — Proficient
May 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Cashier Skills — Proficient
June 2020
Counting cash, processing transactions, following written procedures, and attending to details.
Full results: Proficient
Work style: Conscientiousness — Proficient
September 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Proficient
Attention to detail: Inventory — Highly Proficient September 2019
Applying systematic processes for managing and storing products and merchandise. Full results: Highly Proficient
Data entry: Attention to detail — Proficient
June 2020
Maintaining data integrity by detecting
errors Full results: Proficient
Delivery driver — Highly Proficient
May 2020
Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient
Veterinary receptionist skills — Highly Proficient May 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Highly Proficient
Building relationships for childcare providers — Familiar December 2020
Building positive and productive relationships with families of children ages 0–3 Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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