Medical Assistant Patient Care

PONCHATOULA, LA ***** 504-***-**** *********@*****.***

CHELSH CROCHET

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized individual with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. PROFESSIONAL

SUMMARY

SKILLS Inventory and Supply

Management

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● Patient Care

● Scheduling

● Venipuncture

● Phlebotomy

● Insurance Knowledge

● Electronic health records

● Medical billing and coding

● Payment collection

● EMR / EHR

Medical office

administration

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Completing insurance

forms

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● Point of care testing

Knowledge of EKG rhythm

interpretation

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● Laboratory maintenance

● CPR

● Direct Patient Care

Assisting with physical

exams

●

● Using a centrifuge

● Medical billing and coding

● Decision-Making Abilities

● Telephone etiquette

● Skilled in Ms office/ excel

● Problem-solving skills

Verbal and written

communication

●

● Word processing

CERTIFIED MEDICAL ASSISTANT 09/2021 to Current

CenterWell

WORK HISTORY

● Prepared and administered medications to alleviate patient symptoms.

● Assisted with routine checks and diagnostic testing by collecting and processing specimens. Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

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MEDICAL ASSISTANT 03/2021 to 09/2021

Lakeview Regional Medical Center

Ekg on all patient, scanned in documents, Ms office/ Ms Word, knowledge of Ecw NURSE TECH / FRONT OFFICE 09/2017 to 06/2021

Urgent Care

● Taught patients about medications, procedures, and care plan instructions.

● Called and faxed pharmacies to submit prescriptions and refills. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

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● Sanitized, restocked, and organized exam rooms and medical equipment.

● Obtained client medical history, medication information, symptoms, and allergies.

● Completed proper sanitation and cleaning of equipment and work areas between patients.

● Packaged and shipped specimens to central lab daily.

● Used personal protective equipment correctly to protect coworkers and patients.

● Centrifuged blood samples as outlined in clinical protocols.

● Stocked phlebotomy cart or carrier with appropriate supplies.

● Conducted venipuncture and other CT procedures.

● Assembled tourniquets, needles, and blood collection devices to prepare work trays. Addressed questions and concerns to educate patients on collection process and procedures.

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Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

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● Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

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Helped many patients per day, both psychologically and emotionally to facilitate quick recovery.

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● Maintained patient stability by checking vital signs and weight. Administered medication according to each patient's medical charts and recorded vitals such as blood pressure, temperature and pulse.

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● Aided patients with personal hygiene by giving baths, dressing and assisting in feeding. Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

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Confirmed important personal and payment information for compliance with security and payment card industry standards.

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● Collected room deposits, fees, and payments.

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

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Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

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● Completed all tasks in compliance with company policies and procedures.

● Completed data entry and filing to keep records updated for easy retrieval.

● Scheduled, coordinated and confirmed appointments and meetings.

● Confirmed appointments, communicated with clients, and updated client records.

● Handled assignments independently with good judgement and critical thinking skills. Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

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● Collected all payments, processed transactions and updated relevant records.

● Operated multi-line telephone system to answer and direct high volume of calls. Ultimate Medical Academy - Clearwater, Clearwater, FL Associates Of Science In Medical Administration, HEALTH CARE, 01/2018 Compass Career College, Hammond, LA

Certification, Certified Medical Assistant, 05/2021 EDUCATION

CERTIFICATIONS ● CMA - Certified Medical Assistant

● Licensed in Phlebotomy

● Associates in Medical Administration Assistant

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