Customer Service High School

Jerome Morrison

*** ******* ****, *********, ** *4609

Phone: 585-***-**** Email: **********@*****.***

Objective

Motivated and reliable high school graduate with a strong background in customer service and teamwork, seeking an entry-level position to contribute excellent communication, organizational, and interpersonal skills to a dynamic team. Eager to apply fast-paced work experience and a commitment to quality in a professional environment.

Education

High School Diploma

Scranton High School, Scranton, PA

Graduated

GPA: 3.2

Work Experience

Crew Member

Taco Bell, Rochester, NY

June 2002 – June 2002

●Delivered high-quality customer service in a fast-paced environment, addressing customer needs with professionalism and courtesy.

●Prepared food items according to company standards, ensuring consistency and adherence to food safety regulations.

●Maintained a clean and hygienic kitchen and dining area, contributing to a welcoming environment for customers.

●Collaborated with team members to ensure efficient operations during peak hours, improving customer satisfaction ratings.

●Developed strong communication and problem-solving skills through daily customer interactions and team coordination.

Crew Member

KFC, Rochester, NY

March 2005 – June 2005

●Prepared and served food items while maintaining high standards of quality and presentation, meeting KFC’s operational expectations.

●Operated kitchen equipment safely and efficiently, adhering to health and safety guidelines to ensure a clean and organized workspace.

●Provided exceptional customer service, handling inquiries and resolving issues to enhance the customer experience.

●Fostered a positive team environment through effective communication and collaboration, contributing to improved service efficiency.

●Demonstrated adaptability and reliability in a high-pressure setting, supporting team goals and operational success.

Skills

●Customer Service: Skilled in engaging with customers, resolving concerns, and ensuring satisfaction in fast-paced settings.

●Team Collaboration: Proven ability to work effectively with colleagues to achieve shared goals and maintain a positive work environment.

●Communication: Strong verbal and interpersonal skills, developed through customer interactions and team coordination.

●Time Management: Adept at prioritizing tasks and maintaining efficiency during high-pressure, peak-hour operations.

●Food Safety & Hygiene: Trained in maintaining cleanliness and adhering to health and safety standards in food preparation and service areas.

●Adaptability: Quick learner with the ability to thrive in dynamic environments and handle multiple responsibilities.

●Problem-Solving: Capable of addressing customer and operational challenges with a calm and solution-oriented approach.

●Equipment Operation: Proficient in safely operating kitchen and service-related equipment to meet quality standards.

Additional Information

●Reliable and punctual with a strong work ethic and a commitment to delivering quality results.

●Comfortable working in diverse, team-oriented environments and adapting to new challenges.

●Available for flexible scheduling, including weekends and evenings.

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