August **** - Present
January 2021-December 2021
Abaigeal Eck
609-***-**** • ********@******.***
Professional Summary
Experienced customer service professional with a strong background in the Beauty,Retail and Food service industries. Over four years of hands-on experience in fast-paced environments where I developed exceptional communication, multitasking, and sales skills. Licensed cosmetologist with over 3 years in the beauty industry. Known for excellent communication skills, maintaining high standards of professionalism and having passion for delivering quality service in every role I take on.
Work Experience
Barber
Barbers and Gents
Ensure strict compliance with state sanitation and safety standards Build and retain a loyal clientele through exceptional service and attention to detail Providing haircuts, shaves, and grooming services with a focus on client satisfaction Team Member
Chick Fil a
Delivered friendly and efficient service at front counter and drive-thru in a high-volume environment
Maintained cleanliness and organization in dining and kitchen areas to meet company standards
Worked as part of a team to fulfill large orders quickly and accurately Trained in food safety, preparation, and customer interaction best practices Experienced in accurately processing cash, credit, and mobile transactions using modern Point-of-Sale (POS) systems
Phone Order Specialist
Various Pizza Shop locations
Answered high volumes of phone calls efficiently while taking accurate orders and managing customer questions
Provided friendly and fast service, contributing to overall customer satisfaction and retention
Communicated with kitchen staff to ensure correct and timely food preparation Handled in-person customer interactions during pickup and resolved minor concerns effectively
Trusted with end-of-day responsibilities including reconciling cash drawers, preparing deposits, and securing registers
January 2021-June 2024
February 2022-November 2022
Bridal Stylist
David’s Bridal
Provided excellent customer service in a high-paced retail environment Maintained organization and merchandising standards on the sales floor Met and exceeded personal and store-wide sales goals through upselling and product knowledge
Education
Cosmetology
Rizzieri Aveda School
Skills
- Sales & Upselling Techniques - Customer Service & Conflict Resolution - Phone & Order Management - Time Management & Multitasking - Sanitation & Cleanliness Standards - Team Collaboration & Communication - Teamwork & Work Ethic