Property Management Operations Analyst

CHANDRA L. WILSON

972-***-**** *************@*****.***

SUMMARY

A results-driven and customer focused strategic analyst with a strong financial background experienced in

Personnel Management

Accounting Principles Education & Training

Proficient MS Office Skills Excellent Communication Skills

EXPERIENCE

TAM RESIDENTIAL, Plano, TX November 2023-Present

Property Management Auditor(Contractor)

Conduct financial audits identifying and resolving discrepancies resulting in 18% reduction in audit-related errors

Analyze data to identify trends and patterns providing recommendations for process improvements.

Assess the effectiveness of internal controls to prevent fraud, errors and inefficiencies

Identify and evaluate potential risks to the organizations operations and compliance

Communicate findings to executive level management and external stakeholders

Identify trends and patterns across property management portfolio

BANK OF AMERICA, Dallas, TX August 2010-November 2023

Senior Operations Analyst

Review company policies and business process to ensure accuracy

Analyze data and information to identify business opportunities

Work closely with executive management to achieve outcomes based on company goals

Recommend and update policies and procedures to improve work performance

Enhance workflow and cross-departmental engagements

Collaborate with the sales and engineering team to improve cost-effectiveness across all platforms

Create monthly reports to management on key findings and assessments

Keep updated on industry and market trends in housing industry

Assist departmental leaders develop and determine effectiveness of new processes and procedures.

Perform daily reconciliations and corrective actions to resolve discrepancies in a timely manner

MORGAN MANAGEMENT CORPORATION, Dallas, TX August 2001–August 2010

Manufacturing/ Staff Accountant

Fully responsible for the general ledger month-end close and presentation of the balance sheet and income statement results

Analyzed information and options by developing spreadsheet reports and verifying information for front end physical inventories using in NGS reporting systems

Analyzed financial activities of departments and provided input into budget planning, and preparation process

Prepared general ledger entries and reconciliations to maintaining records for physical inventory and closings

Presented month-end and annual high shrinkages and/or variances to regional and store managers.

Prepared accruals by converting data to the general ledger system, obtaining information to prepare annual financial statements

Bank Account Auditor/Accounts Payable Clerk

Verified vendor accounts by reconciling monthly statements and related transactions

Updated job knowledge by participating in educational opportunities

Resolved purchase order, contract, invoice, and payment account discrepancies

Reconciled processed work by verifying entries and comparing system reports to balances

Disbursed petty cash by recording entry; verifying documentation

Maintained accounting ledgers by verifying and posting account transactions

EDUCATION

Jackson State University, College of Business, Jackson, MS

Belhaven University, College of Business, Jackson, MS

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