Administrative Assistant Property Manager
Resume:
Tina Smith
Bloomington, NY 12411
************@***.***
HallKeen Management, Administrative assistant, Assistant Property Manager Kingston New York January 2024- current. Completely organized office, reorganized all files and cabinets, dealt with all tenant related issues, process monthly rent payments, answer phones, Invoices, inspections, Yearly Recertifications, Dispatch maintenance, set up appointments for Manager, Monthly notices, filing, News Letters, Organized all parties and social events,
Benefit Advocate, United Health Group, Kingston, NY Jan 2015-Feb2021
- dealt with hundreds of different policies
- gave out policy information, found doctors, hospitals, surgery centers.
-provided information on the least expensive way to go and anticipate answers to questions the member may not know enough to ask.
-worked taking calls for other departments such as help desk - helping members with their portals, gaining access, changing passwords etc.
- I took physicians calls and dealt with any errors and gave member information.
-took United Behavioral Health (mental health calls), gave out benefits and policy information, found providers, gave any program information to keep costs low for the member
-taught new hires classes where everything I had learned had to be conveyed to the new hires
Customer Service Manager, Walmart, Kingston, NY Sept 2015-July 2013.
-started out as a cashier and was hired as a customer service manager within 6 months
- dealt with employees, scheduling, placement and any other employee’s issues
-resolved customer matters
-gave out money when needed to cashiers and collected from all registers at the end of my shift
Loss Prevention Agent, Gap, Old Navy, Banana Republic, Fishkill NY
-worked as a loss prevention agent
-put up surveillance cameras that were unseen by employees
-kept trac of all departments and shrinkage as well as finding the hot spots where items were being taken
-made entrance badges fir new hires
- first responder for any and all emergencies regarding employees and or facilities for two separate buildings
-trained to be an external investigator.
Education
Associate Degree, Everest University, NY/ Graduated with honors
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