Front Desk Customer Service

JD

JHIMNA DONNER

********@*****.*** 954-***-**** Fort Lauderdale, USA 33309

Dynamic and customer-focused professional with a proven track record at Hand & Stone Massage And Facial Spa. Excels in problem-solving and time management, fostering strong relationships to drive repeat business. Adept at multitasking and collaborating with teams to enhance guest experiences, ensuring a welcoming environment and efficient service delivery.

Customer service

Multi-tasking

Problem-solving

Interpersonal skills

Goal orientation

Team collaboration

Time management

Hand & Stone Massage And Facial Spa

Davie, USA

Sales Associate

08/2022 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy all financial exchanges. Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy. Tacocraft Taqueria & Tequila Bar

Plantation, USA

Server

08/2023 - 12/2024

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Served food and beverages promptly with focused attention to customer needs.

Worked with POS system to place orders, manage bills, and handle complimentary items.

Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Days Inn By Wyndham Fort Lauderdale,

USA

Front Desk Receptionist

04/2024 - 10/2024

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Scheduled, coordinated and confirmed appointments and meetings. Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

South Plantation High Plantation, FL

High School Diploma

06/2023

Summary

Skills

Experience

Education and Training

Broward College Coconut Creek, FL

Nursing

Age: 19

Food Handler (ServSafe)

CNA Certication

CPR

Personal Information

Certifications

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