Rachna Panchal
*** *** ****** ******, ** *****, USA 203-***-**** E-mail: ******.*******@*****.*** Professional Profile
Goal Driven professional with 15+ years of work experience, who has achieved success in driving organizational performance through strategic workforce planning, talent management, and employee management. An effective Talent Acquisition and human resource manager and a people person with strong analytical, managerial, and organizational skills. My goal is to leverage these skills to build high-performing teams that are motivated, collaborative, and aligned with the company's mission and values. Experience with managing and enhancing the employee experience within an organization Worked for various industries ranging from IT, Financial, Healthcare, Retail, Construction, Infrastructure etc. I would consider myself as a Talent management and employee experience specialist with proven years of experience supporting high-growth organizations. Skilled in all aspects of the employee lifecycle, including talent acquisition, onboarding, performance management, engagement, salary computing, data management and offboarding. Throughout my career, I have had the privilege of partnering with diverse stakeholders, from C-suite executives to front-line employees. This exposure has honed my ability to navigate complex organizational landscapes and adapt to changing business needs. By fostering strong relationships built on trust, empathy, and effective communication, I have successfully implemented HR initiatives that have positively impacted employee morale, retention, and overall company culture. Strong expertise in employee engagement initiatives and diversity, equity, and inclusion (DE&I) strategies. Committed to driving a positive employee experience and supporting the growth and development of top talent. Seeking a challenging role as a HR Manager/Corporate HR where I can utilize my business acumen and leadership skills to align HR initiatives with the company's strategic objectives.
Areas of Expertise
• Human Resource Management
• Change Management
• Various ATS Experience
• Ability to cultivate and build relationships.
• Salary Management
• Performance Management
• IT and Social Media Skills
• Team Building and Management
• Leadership and Team Management
• Employee Engagement
• Data Analysis and Reporting
• Talent Management
• Team Management
• Employer Branding
• Employee Referral Program
• Networking and Industry Events
Professional Experience
PDS Tech Commercial April 2024 – Current
Sr. Onsite Recruiter at HONEYWELL- Full Time Role
• Actively working as Onsite Recruiter at Honeywell site in CT.
• My daily activities includes outreach, engagement and recruiting activities to support temp hiring priorities at Honeywell CT site.
• Managing stakeholders within talent acquisition and across the firm and candidate expectations throughout the recruitment life cycle to establish compliance, consistency, and quality.
• Sourcing candidates and develop local networks to ensure constant flow of qualified candidates using a variety of sources, including direct sourcing utilizing social media and network contacts, internet postings, database searches and community outreach initiatives to create diverse candidate pools.
• Assessing business needs and talent markets while developing and executing recruitment strategies, programs, and tools that support business objectives.
• Experience with applicant tracking systems, and ability to utilize creative sourcing techniques, including network organizations, social media and referrals. This company also highly motivated on passive hiring techniques. MissionBox Solutions July 2023 – March 2024
Sr. Technical Recruiter- 1099 Role
• Actively working for driving IT veteran outreach, engagement and recruiting activities to support firm-wide hiring priorities. Managing stakeholders within talent acquisition and across the firm and candidate expectations throughout the recruitment life cycle to establish compliance, consistency, and quality.
• Developing excellent relationships with external vendors, military bases, and transition centres on military installations to promote the firm's brand and find unique ways to attract candidates.
• Sourcing candidates and develop local networks to ensure constant flow of qualified candidates using a variety of sources, including direct sourcing utilizing social media and network contacts, internet postings, database searches and community outreach initiatives to create diverse candidate pools.
• Assessing business needs and talent markets while developing and executing recruitment strategies, programs, and tools that support business objectives.
• Experience with applicant tracking systems, and ability to utilize creative sourcing techniques, including network organizations, social media and referrals. This company also highly motivated on passive hiring techniques. Walgreens LLC Jan 2023 – March 2023
Senior Recruiter- 3 months contract Role
• Worked on a 3 month project for Walgreens internal hiring team. Walgreens wanted to upgrade their backend and frontend systems and from software to hardware and needed help in hiring the prospective candidates.
• Hired IT candidates, Pharmacy Technician, customer service, pharmacy cashier, inventory specialist, front desk coordinator etc.
• Experience with sourcing techniques including identifying passive talent, building talent pipelines, referral generation and diversity recruiting.
• Sourcing candidates and develop local networks to ensure constant flow of qualified candidates using a variety of sources, including direct sourcing utilizing social media and network contacts, internet postings, database searches and community outreach initiatives to create diverse candidate pools.
• Demonstrable experience with all recruiting lifecycle components including sourcing, qualifying and assessing candidates, networking, market trends and relationship management.
• Working with hiring managers to gain understanding of business unit objectives and job requirements and develop a sourcing strategy to find and attract the right talent.
• Participating in or leading recruitment projects/initiatives. Amazon LLC Jan 2022 – June 2023
Diversity Technical Recruiter - Full Time Role
• Collaborated with senior leaders for Amazon ATS (Amazon Transportation Services Team) and Robotics and Artificial Intelligence teams to design and implement organization structures that supported operational and strategic goals, resulting in increased efficiency and employee engagement.
• Led performance management initiatives, coaching managers on goal settings for their teams, conduct performance reviews, and managing Performance Improvement Plans (PIPs) to ensure consistency and foster a high-performing culture.
• Facilitated talent reviews, identified critical roles, and developed succession plans in alignment with the Talent Development Strategy, contributing to a strong leadership pipeline.
• Managed and resolved employee relations issues, conducting objective investigations, and working closely with stakeholders to maintain a positive work environment.
• Oversaw job changes, including promotions, transfers, and merit increases, ensuring fair and equitable practices across the organization.
• Delivered the full suite of human resources services to assigned client owners, influencers and decision makers and become the essential go-to person for HR and Employee Benefits matters.
• Guided internal clients in effective implementation of HR initiatives and Employee Handbook. Ensure timely updates as needed.
• Supported internal clients in driving strategic HR initiatives in the areas of performance management, compensation planning, role definition, talent acquisition, organization structure, training and development.
• Played a key role in new client onboarding of new client companies assigned by the VP HR. Work closely with operations, payroll and benefits departments.
• Supported Benefits department in new client benefits set-up as well client onboarding relating to benefit packages.
• Lead Internal client and worksite employee facing aspects of open enrolment.
• Reviewed and analysed benefit strategies each year to align with business objectives.
• Participated in and led strategic HR projects, demonstrating strong planning and implementation abilities.
• Orchestrated seamless onboarding and offboarding experiences for employees, enhancing the employee journey.
• Working with the Amazon Robotics and Artificial Intelligence team and Amazon Ops Tech team virtually and primarily involved in talent acquisition and talent retention for the roles like Sr. Software Developers, Sr. Product Managers, Sr. Technical Program Managers, Principal Architects, Data Engineers, Project manager, Cyber Security Manager, Blockchain Developer, Risk and Compliance Manager, Artificial Intelligence and Quality Analyst, Machine learning Analyst etc.
• Responsible for selection and definition of attraction strategy, to include online advertising, resume mining, attending recruitment events and supplier management calls.
• Working towards business plans, enabling the ongoing recruitment and retention of candidates.
• Effective candidate and offer management.
• Provide an internal resourcing consultancy service to hiring managers, including the provision of expert advice on all recruitment issues. Develop and enhance selection processes.
• Source candidates using a variety of search methods to build a robust candidate pipeline by utilizing company website and other social paid platforms like LinkedIn, Hiretual, Monster.com, Indeed.com, Zip Recruiter, Dice.com etc.
• Screen candidates by reviewing resumes and job applications and performing phone screenings on daily basis and updating the notes and observations in the ATS systems.
• Focus on quality, timely delivery of service and effective cost control in terms of cost per hire.
• Oversaw the onboarding process to ensure a smooth transition for new hires, including orientation, paperwork, and providing necessary resources and information.
• Demonstrated customer service focus which provides for an excellent candidate experience. We called it as 2&5 program and MGHD (Making Great Hiring Decision)
• Excellent written and verbal communication skills and effective influencing & negotiation skills.
• Executed several employee engagement initiatives to foster a positive work environment, improve employee morale, and promote employee satisfaction.
• Implemented strategies to improve employee retention, such as conducting stay interviews, identifying key factors influencing turnover, and developing retention plans.
• I was also responsible for employees in my team regarding policy interpretation, conflict resolution, and employee relations issues.
• Investigating and addressing employee complaints, concerns, and grievances in a fair and timely manner.
• I got a chance to support early-career talent engagement initiatives to attract and develop top talent by representing Amazon in the DEI events held in 2022.
• Conducted data analysis and reporting for HR metrics, including talent management processes, talent acquisition, and DE&I initiatives.
• Collaborated with cross-functional teams to support enterprise and internal projects, such as employee recognition programs and office closures/relocations.
• Ensures a professional customer focused interaction both internally and externally.
• Highly adaptable and flexible in an international and extremely fast-paced environment.
• Ability to work efficiently and accurately when under pressure to meet tight deadlines. Nextgen Resources LLC April 2021 – Dec 2021
Corporate Recruiter - Full Time Role
• Supported all kinds of IT and Financial and telecom roles that Nextgen clients had across the country.
• Collaborated with business unit heads to understand their talent needs and provided HR expertise to support workforce planning and recruitment efforts.
• Coached managers on performance management best practices, fostering a culture of continuous feedback and development.
• Assisted in the development and implementation of Total Rewards programs, ensuring market competitiveness and employee retention.
• Led HR initiatives to improve employee engagement and satisfaction, resulting in a 15% increase in overall employee happiness.
• Drives engagement and increases retention through elevated communication, career conversations, connections with senior leadership.
• Builds succession plans, development plans and talent assessments to invest and grow top talent into leadership and high performing roles.
• Partners with leadership to develop and execute action plans in response to Culture Pulse Survey results.
• Conducts in depth analysis of roles and responsibilities across various teams and functions to ensure optimal job classification, compensation, and team structures.
• Liaison between recruitment and people leaders for internal and external placement while focusing on diverse candidate slates.
• Shapes culture through DEI lens and managing culture and engagement initiatives.
• Accountable for high-volume full lifecycle recruiting for complex searches and functions; including proactive sourcing in order to fill current open roles and build pipeline for future talent needs that deliver high calibre and diverse talent for current and future needs.
• Source candidates using a variety of search methods to build a robust candidate pipeline by utilizing company website and other social paid platforms like LinkedIn, Monster.com, Indeed.com, Zip Recruiter, Dice.com etc.
• Screen candidates by reviewing resumes and job applications and performing phone screenings on daily basis and updating the notes and observations in the ATS system.
• Was part of the team when the HRIS Systems Implementation and Maintenance was done in the company.
• Administered and analysed employee engagement surveys, pulse surveys, and custom surveys to gather insights and drive employee satisfaction and engagement.
• Manage the overall interview, selection, and closing process for every requisition I am handling.
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations.
• Full lifecycle recruiting experience in a fast-paced, high-volume environment.
• Conducted background checks and reference checks to ensure quality hires. Gathered all required information and paperwork for onboarding the shortlisted candidates.
• Managed candidate data and maintained accurate records in the applicant tracking system.
• Excellent communication skills, building strong partnerships with hiring managers and cross-functional teams, and establishing credibility within and outside of the organization.
• Self-sufficient and able to work with little direct supervision.
• Experience recruiting in a highly competitive environment.
• Create innovative approaches to attracting talent by leveraging social media platforms and advanced sourcing tools while managing current key recruiting tools in partnership with talent scout(s). Dungarvin CT, LLC June 2020 – April 2021
Corporate HR Recruiter- Full Time Role
• Responsible for the recruitment and making hiring decision of direct support providers and as well as administrative and supervisory personnel at Dungarvin Connecticut, LLC,
• Partnering with hiring managers to facilitate the entire recruitment process, from opening a search through offer extension.
• Building a pipeline of talent for future and/or unexpected hiring needs.
• Provide recruitment counsel and guidance to hiring managers regarding market employment trends, compensation, skills/attributes, target companies, recruitment strategies, interviewing/assessments, and sourcing tactics.
• Work with Talent Acquisition team to streamline recruitment, onboarding, promotion process.
• Identifies internal talent and partners with hiring manager and Talent Acquisition Partner to fill open roles.
• Provide HR policy guidance and interpretation.
• Effectively drive leadership development, management/employee coaching, and performance management.
• Manage and resolve complex employee relations issues. Help to conduct effective, thorough and objective investigations.
• Guide executives and employees through discipline and performance improvement procedures.
• Create surveys about employee satisfaction and engagement to implement a people strategy that ensures employee retention.
• Promotes adoption of technology, self-service, change management and continuous improvement within CT region.
• Sourcing candidates using various methods and tools, including the company career site, social media, Internet job boards, associations, and other avenues as seen fit.
• Assisted in ensuring compliance with employment laws and regulations.
• Assisted in preparing HR-related reports, filings, and audits, such as EEO-1 reporting, I-9 documents etc.
• Coordinated training programs and activities, including scheduling sessions, booking venues, and tracking attendance.
• Screen candidates to evaluate their skills and understand their motivators; contact references to determine a candidate’s viability to support and resolve our business needs.
• Provided general administrative support to the HR department, such as scheduling meetings, maintaining HR calendars, maintaining personal files with accurate and updated documents and managing HR supplies and materials.
• Continuously work on ways to improve the recruiting process and candidate experience. Stay up to date on creative recruiting trends and practices.
Ultimate Staffing Services LLC April 2018 – April 2020 Enterprise Relationship Manager/ Sr. Technical Recruiter - Full Time Role
• Managed all aspects of the employee lifecycle, including recruitment, onboarding, training, performance management, benefits, engagement and offboarding.
• Ensured compliance with employment laws and regulations, including proper documentation and regular record-keeping.
• Provided guidance and support to managers and employees on HR-related matters, including employee relations, disciplinary actions, and conflict resolution.
• Partnered with Corporate HR department team to develop, refine and implement HR strategies, policies and procedures tailored to the hospitality industry that align with the company's goals and objectives.
• Provided assistance to the Corporate Payroll Administrator with payroll processing for assigned properties.
• Conducted regular training sessions on HR-related topics, such as diversity and inclusion, harassment prevention, and safety protocols.
• Managed leave of absence related claims in conjunction with the leave administration vendor to ensure appropriate employee care and manage costs.
• Stayed current on industry trends and best practices in HR to proactively address challenges and identify opportunities for improvement.
• Fostered a positive and inclusive work environment that promotes employee engagement and professional growth.
• Proactively recruiting and hiring IT professionals -like Java Developers, IT Specialist, IT Consultants, Cloud Consultant, Project Manager, Cloud Software & Network Engineer, Computer Network Architect, Network Architect, Network Engineer, Help Desk Specialist, Senior Database Administrator, Senior System Analyst, Management Information Systems Director, Application Developer, .NET Developer, Senior Programmer Analyst, Software Quality Assurance Analyst, Web Developer, Front End Developer, Backend Developer, Data Scientist, BI developer, Data Analyst etc), Hadoop and Data Engineers(Kafka/Spark/Mongo DB)
• Beside IT Roles I was also hiring all Medical and Non-Medical roles for Yale University and Yale New Haven Hospital. Positions like LPN, RN, Administrative Assistants, Medical Front Desk etc.
• Also hired roles for financial companies like- Financial Advisor, Operations Manager, Treasury Manager, Project Manager, Cyber Security Manager, Blockchain Developer, Risk and Compliance Manager, Artificial Intelligence and Quality Analyst, Machine learning Analyst, Wealth Tech and Financial Advisor etc.
• Reviewing applicants' resume/curriculum vitae for all recruitments all over USA
• Always keep a pipeline of candidates ready to serve the business needs.
• Communicating efficiently with Clients and candidates ensuring the needs of both are met in a timely and effective manner.
• Maintain rapport with both Ambassadors and clients throughout the length of the assignment.
• Adapt to clients’ evolving needs to develop a continuing relationship.
• Serve as the main point of contact for major accounts while focusing on year-over-year growth.
• Process pre-hire paperwork, I9 for new hires, timecards, payroll, and billing
• Updated and maintained the HR Information System (HRIS), ensuring data integrity and generating reports as needed.
• Processed employee changes such as promotions, transfers, terminations, and leave of absence in the system.
• Keep Branch Managers informed on new developments and outcomes.
• Specialize in data entry for current and prospective candidates in the different CMS and ATS
• Utilizing LinkedIn and other Job sites to build the candidate database and pool. Alpha Medical Group LLC August 2016 – May 2017
Senior Consultant- Recruitments - Full Time Role
• Specializing in the recruitment of elite Physician Specialities -Psychosomatic Psychiatrists and Advance Practitioners
• Responsible for growing the division to increase revenue.
• Recruit high volume in the medical field both temporary and permanent.
• Sourcing, working with marketing tools and developing candidate and client relationships.
• Recruiting from existing databases, internet search engines, reference checks, cold calling, google, referrals, networking, job boards and social media.
• Passive candidate sourcing via LinkedIn, Indeed and CareerBuilder and employee referrals
• Develop talent pipelines for future.
• Conduct initial phone screenings and interviews.
• Serve as a link between vendor and firm relationship.
• Handle full coordination between the clients and candidates. Other Experience:
Voyants Solutions Pvt. Ltd. India Jan 2004 – Oct 2012 Senior Corporate HR Manager
Trace Software Pvt. Ltd. India April 2000 – Dec 2003 HR Assistant & IT Recruiter
Academic Qualification
• XLRI, Xavier School of Management, India; 2009 - 2010 Post Graduate Certificate in Human Resource Management
• Indian Institute of Planning & Management, India; 1996 - 1999 MBA in Business Planning, Management and Human Resources Management
• University of Delhi, India; 1996-1999
Bachelor of Commerce
Computer Skills
• MS Office-Excel, Word, PowerPoint, Outlook
• Management Reports (Salary data/Attendance reports in Rothnet, Salesforce, JobScience, Staffsuite, Fieldglass, Salesforce ATS, Sterling Solutions), SmartRecruiters, Bullhorn, ICIMS, Hiretual, Beamery, Hive, Slack, Amazon HIRE, HireEZ, Seekout, LinkedIn Recruiter, Brassring, Recruiteze etc.
• Maintained employee related data, MIS, capability profiles, salary and attendance using PITA and HRIS system