Human Resources Customer Service

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Curriculum Vitae: Carine Cleo Louw-

Summary

I am a qualified Administrator in the Planning department with 10 years’ experience within the mining industry. I am a hardworking and driven individual with a passion for different departments on mine, starting in the HR- department till the Engineering at Planning department. My qualifications, experience and skills closely match the position of Human Resources / Secretary / Planning clerk library, Training Maintenance Planners, and I would be grateful for the opportunity to contribute to your company’s success,

Personal details:

Name & Surname: Carine Cleo Louw

Date of Birth: 04 December 1973

Address: 7049 Bont Elsie

Postdene

Postmasburg

8420

Contact Number: Cellphone: 073-***-****

Email Address: ******.*****@*****.***

Nationality: South African

Identity Number: 731**********

Driver’s License: Code B

Languages: Afrikaans and English (Fully Bilingual) Education

1991: National Senior Certificate- S A van Wyk Bergsig High 2009: - Cornerstone Institute

Career Enhancing Courses

Customer Service Certificate

Personal and Business Banking

Capital Alliance Certificate

Project Management Certificate

Supervisor Management -N3

Maintenance Planner (currently busy till November 2025) Employment Record

2014 till current Assmang Beeshoek Iron Ore Mine: Planning Administrator Assmang Beeshoek Iron Ore Mine: HR Clerk (Temp)

Assmang Khumani Iron Ore Mine: Trade Account Clerk

(Temp)

System Software

Proficient in:

Microsoft Office-Word, Excel, Power point, Visio

ISOMETRIX

JDEdwards

Sharepoint (Document Management Systems)

Oracle

SIS System

2

Professional Experience Record

Reporting:

- Capturing and reporting defects on vehicle

- Thorough processing of data for weekly and monthly reports

- Monthly electricity and water calculations and updating of meter readings for the payroll department to make deductions

- Registering and reporting on oil samples of vehicles.

- Capturing and processing of pre –starts checklists. Coordination:

- Coordinate office activities and operations to ensure efficiency and compliance with company policies and procedures.

- Co-ordinate the library, library register & all relevant documents.

- Generating, printing and distributing work orders between foreman & employees.

- Assisting with planning functions as and when required

- Generating Purchase Orders

- Processing and monitoring of legal assets i.e. Pressure vessels Lifting equipment, Forklifts, Cranes etc.

- Handling of clients for company and solving

Data Capturing:

- Capture job cards, issue daily, weekly and monthly schedules

- Organize and recordkeeping of equipment load tests (Contractors)

- Work order administration

- Processing of data for weekly and monthly reports

- Engineering, Transport, Water Reports, Water and Electric Report.

- Monthly electricity and water calculations and updating of meter readings for the payroll department

- Capturing and processing of pre –start checklists

- Reporting on defects recorded.

- Capturing of CVs in HR department and verify documentation

- Updated TMM Vehicle register as received of new equipment’s according to the specs, warranty and other

Time and Attendance:

- Capture working hours daily, weekly and monthly of employees

- Monitoring overtime according to hours work procedure

- Escalate disciplinary actions if overtime is over 15 hours according to legal

- Booking overtime as requested

- Capture standby as planned on system

Office administration:

- General office administration, ordering materials, filling.

- Control of legal documents

- Meeting organization-planning, timekeeping, note-taking, minute drafting

- Handling administrative tasks- taking phone calls, transferring calls, providing information, updating records, and addressing caller enquiries.

- Maintaining diaries and arranging appointments

3

- Arrangement of interviews

- Responsible for up-keeping and accuracy of equipment maintenance history and job records database

- Schedule maintenance work into production plan

- Ensure key performance indicators are captured and reported for equipment reliability, maintenance department

performance and planning and scheduling business

- Creating work Order

- Ordering OEM parts

- Receiving and distribution of parts

- Service Scheduling of vehicles for maintenance at various place

- Closing and filing of job cards

- Updating of pre checks list of vehicles

- Scheduling of EMV breakdown, service and Daily Checks

- Do weekly Forecasting on EMV and LDV, for two weeks

- Track and follow up whether parts have arrived and provide foreman with feedback

- Raise Corrective Maintenance work order or planned and unplanned Work to be done

- Review all planned work requests from assigned area and determine validity and

- information and engage the appropriate resources to set a preliminary priority. (Note: emergency work orders are not processed by planner/schedulers)

- Reviews work request for accuracy and clarity: clear scope of work, realistic completion date, proper lead times, correct equipment identification, proper charge number (if applicable), proper authorization, and discuss details of the work order.

- Review the work to be performed and determine the best way to accomplish the work

Machine Specific Experience

EXCAVATORS

· WHEEL EXCAVATOR

· Track Excavator

· Liebherr 994

Graders

CATERPILLAR

14G,140,120,16G/M,160, 24H,120

LOW,834H

Loaders

· Caterpillar 930,966,834,988,992G,K 904

Dump Trucks and Articulated Dump Trucks

· Bell(B50C)

· Cat 777D,777F,740B,789C

4

Bulldozer

· Cat D8R,D9,D10N/T,D11R

Various Trucks

· T o y o t a Dyna,Hino

Mercedes

LDV's

· ·

Toyota

Ford

Isuzu

Mazda

·VW Amarok

Tractors

· Ford 4 cylinder&6 cylinder,2x4&4x4

Compressors

Cranes,Forklifts and telehandlers

· Manitou MHT10160

· Mobile Crane

Analysing/Integrating/Interprcting

- Prepared to listen to others’ views on a topic without being judgmental or offensive

-Builds, supports, and works in a team

-Safety focused and risk adverse

-Identifying Faults or problems on equipment/machinery

-Analyzing numerical information

-Analyzing written information

-Collecting information

-Compiling information

-Verbal reports to supervisor or managers

System Management:

-Verification and assessment of work orders on the system- (JDE)

-Document control including filing (hard copies and electronic)

- Update & maintain change configuration register

-Generating Legal Appointments

5

References

Dirk Crafford

Chief Planner

Assmang Beeshoek Iron Ore Mine

Contact number: 083***-****

Tebogo Morule

Section Engineer

Contact number: 076-***-****

Contact this candidate