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Customer Service Front Desk

Location:
Harare, Zimbabwe
Posted:
June 26, 2025

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Resume:

CURRICULUM VITAE FOR PRISCA MAKONDO

*** ****** **** ***-******* Banket

078*******

***************@*****.***

My name is Prisca Makondo and I’m a postgraduate student at Midlands State University l am a motivated and detail-oriented student in Development Studies with a strong academic foundation in sustainable development, environmental management, and community engagement. Equipped with research and analytical skills relevant to policy development, risk assessment, and the social impact of industrial operations. Passionate about promoting safety, health, and environmental standards within the mining sector. Eager to contribute to the implementation of sustainable practices, regulatory compliance, and community-focused SHE initiatives.

Bachelor of Arts Honors In Development Practice, Faculty of Arts and Humanities, Development Studies at Midlands State University.

RELEVANT CERTIFICATES

O LEVEL RESULTS

English Language. B

Geography. C

Combined Science. C

Heritage Studies. B

Shona Language. A

Family and Religious studies. B

PE, Sports and Mass Display. C

Computer Science. D

A LEVEL RESULTS

Sociology. D

History D

Family and Religious Studies. C

my MSU

Academic Year: 4 Semester: 1

Decision: P

CS132-EXTENDED COMMUNICATION SKILLS

Class: 3 - Decision: P

DPH412-ENVIRONMENTAL MANAGEMENT AND DEVELOPMENT

Class: 2.1 - Decision: P

DPH411-CONFLICT MANAGEMENT AND TRANSFORMATION

Class: 2.1 - Decision:

Period: August 2024 - November 2024 (4th Quarter)

Academic Year: 4 Semester: 1

Decision: PENDING

DPH414-RESOURCE MOBILISATION FOR DEVELOPMENT PROCESSES

Class: 2.1 - Decision: P

DPH413-RESEARCH METHODS 2

Class: 2.1 - Decision: P

WORK EXPERIENCE: INTERN

Sabina Trust Organization

10 Josiah Chinamano Street

Ames Complex Building

Bulawayo

EMPLOYMENT DATES

17 October 2023 – 13 March 2024

JOB TITLE

Project Management. The planning, implementation, and evaluation of development or environmental projects

WASH officerImplements and monitors water, sanitation, and hygiene projects aimed at improving public health and community well-being

The Meeting Secretary Supported the team as a minute taker by documenting discussions, action items, and outcomes from internal and stakeholder meetings

Development and Environmental Management Participation in tree planting initiatives aimed at reforestation, erosion control, and biodiversity restoration

ACHIEVEMENTS

Key Responsibilities

1. Food Distribution Program Support: Contributed to the successful implementation of food aid initiatives by managing logistics, identifying beneficiaries, and facilitating distribution.

2. Community Outreach and Engagement: Fostered strong relationships with local communities through effective communication, promoting project activities, and gathering valuable feedback to inform program improvements.

3. Data Management and Record-Keeping: Ensured the accuracy and confidentiality of project data by maintaining up-to-date records and databases.

4. Document Development and Preparation: Prepared comprehensive reports, proposals, and other documents to support project implementation and stakeholder engagement.

5. Administrative Support: Provided essential administrative assistance, including filing, document reproduction, and communication management, to ensure the

SKILLS

1. Project management

2. Community engagement

3. Partnership building

4. Monitoring and evaluation

REFERENCE

Dr. Tawanda William Chibanda, PhD

Chairperson, Department of Development Studies

Faculty of Arts and Humanities, Midlands State University

*********@*****.***.**.**

Executive Director/ NGO Manager

Sabona Trust Organization

Mrs S.Chagadama

077*-***-*** / +263-*-********

*******@***.**.**



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