Athletic Trainer Customer Service

OCT **, **** • CUBAN AND PUERTORICAN • **** BANBURY CIR,

PARRISH, USA, 34219 • ************@*****.*** • 786-***-**** MARIA VEGA

Athletic Trainer

PROFESSIONAL SUMMARY

Athletic trainer Assistant with a strong background in enhancing athlete performance and recovery through strategic conditioning and injury prevention. Demonstrates exceptional teamwork and communication skills, collaborating effectively with medical staff and trainers to ensure athlete progress and well-being. Bilingual and adept at multitasking, with a proven track record in customer engagement and problem-solving in the servicr industry, ready to leverage these skills in a dynamic sports environment or people environment.

EMPLOYMENT HISTORY

SERVER Jun 2022 - Jun 2023

Twin Peaks West Palm Beach

SERVER Jul 2024 - Present

Winghouse Parrish, FL

SKILLS

Time Management, Team Leadership, Event Coordination, Customer Engagement, Sales Techniques, Bilingual, Problem Solving, Multitasking, Communication, Adaptability, Team Dynamics, Guest Relations, Sales Strategy, Service Excellence.

EDUCATION

BACHELOR’S IN HEALTH SCIENCE Aug 2022 - May 2025

St. Thomas University Miami Gardens

-Student Athlete Playing Flag Football at St Thomas for 3 years

-Transfer from Keiser

-Graduated with a 3.0 GPA

INTERNSHIPS

ATHLETIC TRAINER ASSISTANT Aug 2024 - Feb 2025

St Thomas University Miami Gardens

Provided exceptional customer service, enhancing guest satisfaction and increasing repeat visits. Managed high-volume tables efficiently, boosting team productivity and reducing wait times. Collaborated with kitchen staff to ensure timely and accurate order delivery, improving service flow. Resolved customer issues promptly, maintaining a positive dining experience and reducing complaints. Trained new servers on service standards, fostering a cohesive team environment and ensuring high-quality service. Maintained accurate records of orders and payments, ensuring financial integrity and compliance with company policies. Serve guests efficiently, enhancing dining experience and increasing customer satisfaction. Coordinate with kitchen staff to ensure timely and accurate order delivery, improving service speed. Manage multiple tables simultaneously, demonstrating strong multitasking and organizational skills. Address customer concerns promptly, fostering a welcoming atmosphere and repeat patronage. Delivered exceptional customer service, enhancing guest satisfaction and increasing repeat visits through personalized interactions.

Assisted in athlete conditioning, enhancing performance and recovery. Supported injury prevention strategies, reducing downtime. Collaborated with head trainer to develop tailored training plans. Monitored athlete progress, ensuring consistent improvement. Facilitated communication between athletes and medical staff. LANGUAGES

English (Native), Spanish (Highly proficient).

REFERENCES

Jordan Davis, Coach 813-***-****); Sabrina Romero, St Thomas University 954-***-****).

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