Data Center It Service

ROBERT R. KRAMER, JR.

**** ***** ***, ********* **, 488813

Cell Phone 804-***-****

Email: *************@*****.***

SUMMARY: Over 21 years of experience in IT. Over the past years I have been involved in some Major Projects. Managed moving Trigon B/C & B/S Data Center from the old building to new Data Center in Richmond (33 servers). Managed a scheduled Power Outage in Richmond with over 400 servers involved. Had over 15 SA’s to coordinate responsibilities. This was to increase power to the Data Center in Richmond. Managed a Major Data Center Migration move from California Data Center to the Richmond Data Center. (300 servers.) Had over 10 SA’s to coordinate responsibilities

(Completed within a Year of planning). I lead a team of SME’s and work with Architects and Design Engineers. I have run over 5 or 6 projects at a time and meet delivery dates. Also involved in Systems going Live. In most of my career I have held a high Security Clearance. EDUCATION: A.A.S. Mechanical technology of Drafting and Design, Tidewater Community College 1988 Sun Microsystems - Certificate in System Administrator Course SunOs 4.1 (1994) IBM AIX Systems - Certificate in AIX Version 5 System Administration, Certificate in AIX Version 5 Advanced System Administrations, Certificate in SAP 50 R/3 Basis Technologies. AWS an Azure Cloud Computing.

Ansible Automation.

SKILLS: AIX (Unix), AIX VIO, HP (Unix). Engineering Modeling System (Unix), (Microstation) (Unix). Disaster Recovery Planning and testing. IT Architect/Tech SA responsibilities. Repair Laptops and Desktops Computers, Microsoft Window XP, Window Vista, troubleshoot PC Issues, Clean Viruses of Computers, Replace Hardware on PC’s. Intergraph (EMS) Microsoft Excel, Interleaf Computer System, SAP R/3 Client Data, Project Planning and scheduling. Manage System Admin on large projects with over 75 servers. SCRUM/Agile

CERTIFICATIONS: SCRUM Master training and Agile

Certification of Competition of Intro to Scrum

Certification of Competition of Enterprise Business Agile Certification in SAFR,

EXPERIENCE:

05/2011- 06/2025 Federal Reserve Bank of Richmond. Build Engineer Experience/Technical Lead/SCUM Master. I have virtual multiple titles within the Federal Reserve National IT. Experience in develops conceptual, logical and physical IT engineering designs, that support the infrastructure requirements of varying levels of technical and business application projects. Completes analysis of business requirements, as it relates to technical infrastructure design, and ensure traceability of the design to the business requirements. Assesses testing requirements and prepares testing strategies, as well as preparing implementation and transition plans. Manage a team of IT SME’s for each of Projects that is assigned to me and responsible for delivering Servers on time in order to meet the customer delivery dates. Performs root cause of complex hardware and problems affecting application systems. Initiates action what was found during the root cause. Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic and documentation as necessary. Recommends solutions to minimize and/or prevent system interruption. Performs change and problem management using standard tools following FRIT change management policies and procedures for software/hardware propagation to other platforms and/or environments. 12/2000 – May 2011 Trigon/Anthem B/S & B/C & IBM Corp. (Out Sourced in July 2005 to IBM) AIX System Administrator/IT Architect/Tech SA/PM (Team Lead) Experience that I have gain in the past ten years working for the above companies. We have at least 1000 + servers that we have in our AIX work shop. The servers range from P50’s, P510, P520’s, P570, P590, P690’s and every version of HMC’s. I am responsible for New Server installs and connecting them to the network and HMC’s. All the duties to get a server up and running for the customer. Performing Updates on firmware on all Servers. Lead a Major HMC upgrade for all ROBERT R. KRAMER JR.

Cont.

HMC’s (43) within the Wellpoint/Anthem Data Centers Nationwide and also performed the upgrades. I have experience working with and creating VIO Servers and VIO Clients. I have acted has a Manager for the Richmond Data Center migration and power Outages at the same time working as an IT Architect and a Technical SA. Responsible for creating a new Process and putting into effect thru the IBM New Server installs process. All Projects that I have achieved have been on time or ahead of schedule with no Outages to the customer. I was on a committee to review all new projects that are coming in from the customer. Make sure Proper Sizing of Hardware to support the Requirements. I work with multiple groups on a daily basis to assure Projects have the required information to have it start on time with no delays. I have seven contractors on-site in Richmond that I am responsible for making sure we have coverage in the Data Center 24/7. Assign new tasks when needed to handle critical issues that might come up. 07/96 – 12/2000 CPI/Philip Morris U.S.A (Started as contractor then permanent). System Administrator

As a Consultant for Philip Morris U.S.A. I am responsible for monitoring SAP Production Batch Jobs, R3CI Interface Jobs, VMR and DRP jobs. The types of software I used to monitor are; Autosys, platinum’s Uvision, Spectrum Monitor and routine checks of the SP2 Monitors, TOPCALL, EDGE, HP, ADSM and AIX error reports. Responsible for identify and diagnosis problems, Responsible for answering trouble calls and answering questions concerning system problems. Responsible for daily reports on activity that happens on a daily basis. Responsible for starting Production Batch jobs and R3CI Interface Jobs. Responsible for back-ups and sending nightly back-ups offsite on a daily basis. Daily checks on SAP R3 Database statuses. Re-setting SAP Passwords. . Responsible for trouble shoot system problems and PC problems. 12/93 – 06/96 Signal Corp. (Dec. 1993 to June 96)

Junior System Administrator. (Government Contracts) (Secret Clearance Held) Administrated 14 Sun Workstation, TCP/IP (SunOs 4.1.3, Solaris 2.5) and maintained Data Base

(Gold, Access). Performed archiving files and loading files for production. Installed patches and maintained software. Responsible for trouble shoot system problems and PC problems. Set-up Email accounts and Internet accounts and maintaining security on system. Experienced installing hard drives and reconfiguring the Kernal on Sun Workstations. Experienced in writing shell scripts and creating a Web Page. Experience with Desktop Publishing using Interleaf Software. Prepared cost estimating and maintained inventory. Experience with loading Windows 95 on PC. 02/93 - 11/93 Eldyne, Inc.,

CAD Operator II (Government Contracts) (Secret Clearance Required) As a design draftsman with Eldyne, Inc., I was performing my duties on-site at NUWCDET, Suffolk. I gained experience in preparation of AutoCad and Intergraph drawings, insuring that they meet military specification such as DOD-STD-100D, DOD-D-1000B, and MIL-D-23140C, as well as industry standards such as ANSI-Y14. I was involved in the development of Installation Control Drawings (ICD) and Ship Installation Drawings (SID) related to the AN/SQQ-89(V) sonar system. I also was responsible for additional drafting packages reflecting arrangements, installation cable routing and block wiring diagrams, details, illustrations and updating raster files. I also had responsibility for training new employees on Intergraph System (E.M.S.) Software.

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ROBERT R. KRAMER JR.

Cont.

05/87 – 01/93 P/W Engineering, City of Virginia Beach, Va Drafting Technician I

I gained experience in plotting Topographical Survey Data from survey notes, which involves making mathematical and algebraic computation to work on special projects that was presented to City Council. I had to transform rough sketches, survey notes, and oral and written instructions into controlled drawings. I applied standard engineering practices to routine design and plan development tasks, such as development profiles and cross sections from contours. Hands on experience in Intergraph System (Microstation). It involves using CAD technique and transforms Data Collector information to City Drafting Standards. 09/86 – 11/86 Hays, Seay, Mattern, Mattern and Associates., Draftsperson

During the short period of time, I was employed with the firm; I gained experience in Civil Engineering. I have experience in surveying. Experience in drawing Highway drawings that Had to use ink and leroy equipment. I also did some Mechanical drawing and Electrical drawing while I was there. I had the opportunity to do structure drawings.

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