Case Manager Management
Resume:
Seante Watts
Professional Summary
Compassionate and dedicated Case Manager with over five years of experience in direct care, case management, and supervisory roles within the substance abuse and child welfare sectors. Seeking opportunities to enhance leadership skills and further impact communities. Adept at crisis intervention, utilizing evidence-based techniques such as motivational interviewing and stages of change. A strong problem-solver who thrives in high-pressure environments while ensuring quality service delivery. PROFESSIONAL EXPERIENCE
Schenectady County Child Welfare Caseworker
July 2024 – Present
• Investigate reports of abuse or neglect.
• Assess client and family needs and strengths.
o Develop, coordinate, and monitor service plans.
o Provide crisis intervention and arrange necessary services. o Recruit, train, and evaluate foster and adoptive homes. o Prepare written assessments, reports, and court testimony. Berkshire Farm Center & Youth Services Family Specialist March 2024 – July 2024
• Conduct weekly home visits ensuring safety and compliance.
• Complete FAST, FASP, and CANS assessments to determine family and child needs.
• Develop and implement service and discharge plans.
• Connect children with essential resources and services. Northern Rivers Clinical Case Manager II
April 2022 – April 2024
• Provided home and community-based treatment services to families.
• Conducted CANS assessments and developed service/discharge plans.
• Facilitated therapeutic interventions including individual, family, and group sessions.
• Served as a liaison between Northern Rivers, DSS, and Schenectady School District.
• Delivered crisis management and counseling for children and families. Boys & Girls Club of the Capital Region Site Coordinator/Supervisor February 2022 – April 2022
• Managed daily program activities, ensuring alignment with organizational goals.
CONTACT
KEY SKILLS
***********@*****.***
Rensselaer, NY
Leadership &
Supervision:
Experience managing
teams, training staff,
and overseeing
program
implementation.
Crisis Intervention:
Skilled in evidence-
based approaches for
high-risk populations.
Case Management:
Expertise in service
planning, client
advocacy, and
interdisciplinary
collaboration.
Communication:
Strong verbal and
written
communication for
interacting with
teams, clients, and
stakeholders.
• Conducted staff meetings, training, and performance evaluations.
• Developed and monitored program objectives, ensuring quality service delivery.
• Maintained relationships with community partners and school administration.
• Managed program budgets, staff timesheets, and facility maintenance. Conifer Park Evening Milieu Supervisor
August 2021 – February 2022
• Supervised direct care staff, ensuring effective service delivery.
• Managed patient census and coordinated interdisciplinary treatment planning.
• Addressed patient concerns and monitored discharge processes.
• Ensured compliance with therapeutic program goals. Conifer Park Case Manager
September 2019 – August 2021
• Provided individual and group mental health and chemical dependency services.
• Conducted assessments, treatment planning, and managed care coordination.
• Facilitated relapse prevention and CBT group therapy sessions. EDUCATION
• Master of Social Work (MSW) – Expected June 2026Capella University
(Online)
• Bachelor of Science in Criminal Justice SUNY Delhi, Delhi, NY
• Associate of Science in Criminal Justice Bryant & Stratton College, Albany, NY TRAINING
• Child Welfare Foundations Training: Covers critical thinking, family engagement, assessment, interviewing, and service planning.
• Child Protective Services Response Training (CPSRT): Develops skills in abuse investigations, risk assessment, and legal procedures.
• CPS Bridge Training: Risk assessment and foundational legal knowledge for CPS response.
Contact this candidate