Human Resources Director

Skill Highlights

Adaptability

High Impact Communication

Strategic Planning

Project Management

Employee Relations

Conflict Management

HR Policy Design and

Implementation

Federal, State and Local

Regulatory Compliance

Employee Engagement

Communication Strategies

Program Development

Employment Law-ADA FMLA

Title VII

Contract Negotiations

Education

Lincoln University

Master of Science

Human Resources Management

University of Phoenix

Bachelor of Science

Business Management

Peirce College

Associate of Applied Science

Paralegal Studies

Professional Affiliations

SHRM

Society of Human Resource

Management

Charmane D. Ogawa, MSA

charmane.ogawa@gmailcom * 267-***-****

EXECUTIVE SUMMARY

Seasoned HR Executive with over 15 years of experience leading human capital strategies in dynamic corporate environments. Proven track record in driving organizational transformation, enhancing employee engagement, and implementing data-driven HR initiatives. Adept at aligning HR functions with business objectives to foster growth and innovation.

PROFESSIONAL EXPERIENCE

Human Resources Director – H&M Home Care

August 2024-Present

Partner with leaders to serve their business needs and positively and reliably represents Compensation, HRIS, Talent Acquisition and Benefits

Maintains highly visible and approachable presence, engaging with individuals at all levels of the organization

Monitor the tracking of OSHA-required data and Workers’ Compensation claims.

Directly manages a team at three locations

Supports and ensures effective performance and development of the organization

Implement process changes on communication, employee relations, policy and procedure development

Human Resources Director - Family Practice Counseling Network (contract)

September 2023-August 2024

Collaborated with department heads to align human resources functions, including Compensation, HRIS, Talent Acquisition and Benefits, with business objectives, ensuring consistent and effective support across the organization.

Managed and developed a team of six HR professionals across two facilities, fostering a culture of continuous improvement and professional growth within the department.

Enhanced organizational performance through the implementation of strategic process improvements internal communication, employee relations, and policy development.

Managing Human Resources Director-Advantage Behavioral Health Network

July 2022-August 2023

Conducted employee orientation and training at multiple sites

Designed and implemented process changes focused on reporting structure, communications, performance management, policy and procedure development, employee relations and employee satisfaction

Supported multiple office locations with 6 direct reports

Supported the administration of FMLA, employee benefits, worker's compensation

Human Resources and Administration Manager - Women of Excellence

March 2018 to December 2021

Directed the human resources department with recruitment, training and development, performance management, compensation negotiations

Created and administered programs, policies and procedures, disputes and investigations, HR law compliance

Implemented new wage structure built upon local and industry market

Chaired the legal compliance committee to administer programs such as Affirmative Action and Employee Recognition

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Charmane D. Ogawa

Human Resources Director - Vision Quest

May 2016 to December 2017

Directed all phases of employment related responsibilities (interviewing, hiring, new hire orientation, employment verification, offer process)

Facilitated all new-hire orientations at multiple sites

Developed and enforced company policy and procedures

Managed leave administration including but not limited to disability programs and benefits

Human Resources Manager - Cintas Uniform Services

January 2014 to May 2016

Developed and facilitated all new-hire orientations at multiple sites

Conducted employment verifications and investigations

Developed and enforced company policy and procedures relating to all phases of human resources activity

Created and managed the employee rewards and recognition programs

Conducted job analysis and job evaluations

Marketing Manager - Nationwide Financial

November 2007 to December 2014

Directed and coordinated marketing activities and policies to promote products and services

Led a creative team of five on internal and external campaigns, marketing events and activities

Initiated market research studies and analyzed findings

Analyzed business developments and monitored market trends

Partnered to drive internal promotion of company programs, initiatives, guiding principles and mission

Paralegal - Citizens Bank

June 2001 to October 2007

Supervised administrative and legal staff, contractors and vendors

Coordinated events and worked on ad hoc financial projects

Performed legal research and investigations

Prepared financial and legal documents

Supported human resources staff with new hire orientation and monthly departmental meetings

Senior Paralegal - Freedman & Lorry

February 1995 to December 2000

Assisted 4 attorneys with trial preparation, proofreading and editing organizing and notarizing documents

Gathered, analyzed and investigated statutes and legal decisions

Conducted factual and legal research

Served as client and attorney liaison

Prepared and presented case evidence and case data

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