DANIELLE PRIDGEN
Aston, PA *****
484-***-**** - **********@*******.***
PROFESSIONAL SUMMARY
Dedicated with excellent experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick- learning team player with effective communication and organization skills. Focused with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
SKILLS
Flexible and Adaptable
Self-Motivated
Teambuilding
Decision-Making
Excellent Communication
Dependable and Responsible
Planning and Coordination
Attention to Detail
Good Telephone Etiquette
Organization and Time Management
Scheduling and calendar management
Records monitoring
Data Entry
WORK HISTORY
06/2022 to Current Office Secretary
Doctor Office – Aston, PA
Responded to inquiries from callers seeking information. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Received incoming mail and evaluated and distributed correspondence requiring priority attention.
06/2021 to 06/2022 Office Administrative Assistant Concord Christian Academy – Wilmington, DE
Provided clerical support to company employees by copying, faxing and filing documents.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Responded to inquiries from callers seeking information. Created and updated physical records to maintain current, accurate and compliant documentation.
Transferred and directed phone calls, guests and mail to correct staff members. Maintained office supplies inventory by checking stock and ordering new supplies. Kept reception area clean and neat to give visitors positive first impression. Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Recorded expenses and maintained accounting records. Restocked supplies and placed purchase orders to maintain adequate stock levels. Received and routed business correspondence to correct departments and staff members.
Authored clear and professional business documents. Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
03/2017 to 06/2021 In-Home Caregiver
Senior Home Care – Aston, United States
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies. Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
07/2014 to 11/2016 Hazardous Materials Specialist
DHL Global Forwarding – Sharon Hill, PA
Handled emergency spills and environmental cleanup requests with organized approach.
Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
Audited hazardous waste weekly to assist with pick-up scheduling and maintain necessary safety controls.
Arranged pick-ups, managed documentation and reported quantities of waste to help coordinators make appropriate planning decisions. Prepared containers for long-distance shipping and coordinated transportation with contractors.
Maintained inspection-ready manifest documentation for review by the Airlines 09/2013 to 11/2016 Certified Notary Signing Agent
DHL Global Forwarding – Sharon Hill, PA
Checked documents and identifying credentials for all parties. Administered oath to document signers to obtain affirmation of truth. Updated journal with names and dates for permanent record. Looked for signs of fraud or coercion and refused notarization. 01/1992 to 11/2016 International Service Agent
Dhl Global Forwarding – Sharon Hill, PA
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Import/Export/Domestic
Letter of Credits /International Banking
Investigated and resolved customer inquiries and complaints quickly. Recommended products to customers, thoroughly explaining details. Responded proactively and positively to rapid change. Trained new personnel regarding company operations, policies and services. Resolved issues over phone with customers daily.
EDUCATION
1991 Associate of Business Administration
Chubb Keystone Business School - Springfield PA
06/1989 High School Diploma
Christian Academy - Middletown PA