Patient Care Los Angeles phlembotomy

Teresa Evans

Los Angeles, CA ***** 323-***-****

***********.***@*****.***

PROFESSIONAL

SUMMARY

Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.

SKILLS • Venipuncture • Order of draw

• Patient care • Specimen handling

• Inventory • HIPAA compliance

• Butterfly needle technique • Patient confidentiality

• Data entry • Paperwork processing

• Patient preparation • Skin puncture

• Hemoglobin testing • Medical office administration WORK HISTORY PHLEBOTOMIST/VOLUNTEER 06/2018 to CURRENT American Red Cross Blood Services Santa Monica, CA Improved patient satisfaction by consistently providing efficient and accurate blood draws.

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Enhanced team morale with effective communication and proactive problem-solving strategies.

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Increased patient confidence by maintaining thorough knowledge of the latest industry standards in phlebotomy techniques.

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Established strong relationships with patients through compassionate care and excellent bedside manner.

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Streamlined the phlebotomy process for better time management and increased daily test completion rates.

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Maintained compliance with safety protocols, minimizing workplace accidents and needlestick injuries.

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Coordinated inventory management for necessary supplies, ensuring smooth daily operation without any shortages or delays.

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MOBILE PHLEBOTOMIST/CONTRACTOR 03/2017 to 12/2022

Direct Care Los Angeles, CA

T E

• Organized daily work based on collection priority. Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.

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• Stocked phlebotomy cart or carrier with appropriate supplies. Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including elderly patients, and those with challenging veins.

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Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

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• Covid-testing to all patients nasal swab

Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

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Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.

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Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.

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PHLEBOTOMIST TECHNICIAN/VOLUNTEER 01/2021 to 03/2022 COORDINATOR

Kaiser Permanente Los Angeles, CA

Reduced patient anxiety through compassionate communication and expert venipuncture techniques.

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Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

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Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.

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Upheld HIPAA compliance through careful management of confidential patient records and lab results.

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• hospital rounds to different rooms who needs blood while being admitted EDUCATION Bachelor of Arts Interdisplinary Studies EXPECTED IN 05/2027 CSUDH, Carson, CA

Associate of Arts Education 06/2017

Los Angeles Southwest College, Los Angeles, CA

CERTIFICATIONS • Certified Phlebotomist

• CPR/First-Aid

• Certified Nurse Assistant

ON THE SPOT It when you get high score from patients telling supervisor how good you treated RECOGNITION them in the time they was in the hospital.

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