Manager Assistant

TaNecia Lewis

**********@*****.*** 205-***-**** Royse City, TX

SUMMARY

Dynamic professional with 5 years of experience seeking Manager role. Proven leadership as Assistant Store Manager, skilled in conducting interviews, managing shifts, and handling cash operations. Strong proficiency in Microsoft Office Suite and adept at multitasking in fast-paced environments. WORK EXPERIENCE

Lipman Dallas, AL

Road Driver 2023 - 2025

• Take loads of produce to stores and warehouses.

• Pre-trip and Post-trip every working day.

YRC Freight Dallas, TX

Linehaul Driver 2022 - 2023

• Transported produce to various stores and warehouses, ensuring timely and safe deliveries.

• Conducted daily pre-trip and post-trip inspections, and participated in Safety Manager Training to enhance operational safety standards.

Wells Fargo Homewood, AL

Fraud Specialist 2020 - 2021

• Addressed and resolved customer fraud complaints, ensuring timely and effective communication to maintain customer satisfaction.

• Escalated complex fraud issues to higher-tier specialists, facilitating efficient resolution and ensuring adherence to company protocols.

City of Birmingham Birmingham, AL

Correctional Officer 2016 - 2020

• Managed the intake and booking process for detainees entering the facility, ensuring accurate documentation and compliance with legal requirements.

• Coordinated communication for incoming calls and bond processing, while maintaining the welfare and proper housing of detainees.

Kelly Services Birmingham, AL

iOS Advisor 2015 - 2016

• Provided technical support for Apple products, ensuring efficient troubleshooting and resolution of customer inquiries.

• Conducted follow-up communication with customers regarding the status of their product repairs, enhancing customer satisfaction and trust.

Family Dollar Birmingham, AL

Assistant Store Manager 2014 - 2015

• Managed store operations during the absence of the Store Manager, ensuring smooth and efficient business continuity.

• Conducted candidate interviews and processed background checks to support hiring decisions. Alabama National Guard Athens, AL

HR/Administration Specialist 2004 - 2013

• Processed payroll and updated benefits while maintaining soldiers’ personal, medical, and dental files to ensure accurate and up-to-date records.

• ewline.

Sitel Birmingham, AL

Team Leader 2003 - 2008

• Oversee a team of up to fifteen people.

• Worked on customer’s accounts with billing errors.

• Second interviewer in the hiring process for potentially new team members. EDUCATION

West End High

HS Diploma, General Education

2004

American Intercontinental University

Associate degree, Criminal Justice

2016

UT Health San Antonio School of Dentistry

Registered Dental Assistant, Dental Assisting

2024

SKILLS

Proficient in Microsoft Word • PowerPoint • Excel • And Other Programs

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