ADINWE GOODNESS
CHINAMEREM
Guru Junction, Opposite Zaranda Hotel, Jos Road, Bauchi State, Nigeria
********************@*****.*** / +234**********, +234********* SUMMARY
A goal-oriented and dynamic professional with a Bachelor's Degree in Sociology, complemented by extensive experience in education, marketing, administrative support, and hospitality. Proficient in research and data analysis, critical thinking, and fostering community engagement. Adept at promoting organizational growth through strategic planning, effective communication, and program implementation. Dedicated to achieving excellence and advancing both organizational and personal growth.
SKILLS
Research and Data Analysis
Critical Thinking and Problem-Solving
Effective Communication and Writing
Community Outreach and Engagement
Program Development and Evaluation
Cultural Competence and Diversity Awareness
EXPERIENCE
Receptionist / Zaranda Hotel - Bauchi, Nigeria 10/2023 - 08/2024 Provided exceptional front-desk services to over 50 guests daily, ensuring a 90% satisfaction rate Optimized room reservations, increasing overall occupancy and revenue by 10% Streamlined guest check-in and check-out processes, reducing wait times by 15% Resolved customer complaints effectively, maintaining a 95% issue resolution rate Assisted in onboarding and training new reception staff, enhancing operational efficiency by 20% Administrative Assistant / NELO Foundation 11/2022 - 08/2023 Company Overview: Charity Organization
Managed day-to-day administrative tasks, achieving a 95% efficiency rate in task completion Oversaw a database of 200+ beneficiaries, ensuring accurate record-keeping and accessibility Coordinated community outreach initiatives, resulting in a 20% increase in participation Supported grant proposal development, successfully securing funding for two major projects Prepared comprehensive reports for stakeholders to improve program transparency and accountability Charity Organization
Research Marketer / Doxcheque Home Limited 01/2021 - 01/2022 Company Overview: Real Estate Firm
Conducted in-depth market research to identify potential clients, boosting sales by 15% Established and maintained professional relationships, increasing client acquisition by 25% Developed marketing strategies and materials that enhanced brand visibility Provided actionable insights based on industry trends to inform decision-making processes Contributed to a 10% growth in quarterly revenue through effective collaboration with the sales team AG
Real Estate Firm
EDUCATION AND TRAINING
Bachelor's Degree: Sociology 01/2021
Enugu State University of Science and Technology
Senior School Certificate Examination (SSCE) 01/2015 Federal Government Girls College, Kabba - Kabba, Kogi State First School Leaving Certificate (FSLC) 01/2009
Shower of Blessings Group of Schools - Kogi State
Marital Status: Single
REFERENCES
Available upon request.
ACTIVITIES
Bachelor's Degree in Sociology
Proficient in Microsoft Office Packages
NYSC Charity Volunteer
PERSONAL INFORMATION