DUNCAN MWONZORA
PROFILE
Results driven Kitchen Manager with 5
Years of experience in a la carte
Restaurants, skilled in kitchen
operations, inventory control, staff
management and procurement.
Proven track record of improving
Efficiency, reducing costs and
Enhancing customer satisfication.
CONTACT
PHONE:
EMAIL:
dmwonzora@gmail,com
EDUCATION
Institute of administration and
Commerce
Diploma in Human Resources
Management
SKILLS
. Kitchen Management & operations
. Inventory control & costs
management.
. Procurement and supply chain
management
. Staff management and training
. Time management and organization
. Invoicing and payment processing.
. Stock ordering & management
. Receiving and inspecting deliveries
CAREER HIGHLIGHTS
Voted Employee of the Month twice .
WORK EXPERIENCE
KITCHEN MANAGER / CHEF AT COWFISH
WATERFALL / MIDRAND - DEC 2023 TO DATE
. Manage daily Kitchen operations, ensuring seamless service delivery .
. Implemented inventory control systems, reducing waste and saving costs .
. Trained and supervised staff, improving morale and productivity
. Managed procurement processes, including
Ordering of stock and Supplies.
Receiving and inspecting deliveries.
Processing of invoices and payments.
. Menu Planning and execution.
. Food costs and cycle stock counts.
MANAGER ACHILLIE’S RESTAURANT / LOCAL
BUTCHERY AND BILTONG SHOP MARCH 2021-
JUNE 2023
· Promoted guest satisfaction for a steady repeat of business application of courtesy and problem solving skills to ensure optimal dining experience.
· Streamlined inventory management process, built strong relationships with suppliers and implemented monitoring systems to keep track of low stock, loss or theft slashing food waste by 12%
· Effectively up sold products by suggesting add on”s that resulted in an additional 2.5% in monthly turnover.
· Completed opening and closing duties, general maintenance of the establishment, checkout and closing out daily POS.
· Insured guest satisfaction by overseeing Kitchen quality and server presentation
· Proactively managed staff, through consistent communication and expectation setting, which resulted in staff loyalty and retention.
BACK OF HOUSE MANAGER – DER ZUCKER
BACKER APRIL 2018- FEB 2021
· Leading a team of active enthusiasts willing to go out of their way to delivering an unmatched dining experience
· Drove substantial increase in Lunch time sales through Specials which resulted in increased daily turnover
· Controlled and lowered food cost by 7% through ordering proper amounts to minimize store inventory while ensuring adequate reserves, training staff to reduce waste and over portioning
· Consolidated and maintained stock, of high use items during daily restaurant operation to ensure reliability and Customer satisfaction.
· Staff training and reviews that ensured consistency in exceptional guest experiences.
STOCK CONTROL AND G.R.V
SPAR AND TOP’S WATERKLOOF JANUARY 2017- APRIL
2018
· Capturing of Goods received Vouchers in time which resulted to good proper time management.
· Price management of products which ensured a flawless payment system
· Interdepartmental goods transfers
· Claims, Returns barcode corrections and invoicing
· Receiving and warehousing.
WORK EXPERIENCE
FOOD AND BEVERAGE ATTENDANT / WAITER - SPUR
STEAK RANCHES MARCH 2010 – SEPTEMBER 2016
JUNIOR CATERING MANAGER
SERVCO - MOZAMBIQUE – OCTOBER 2009 TO FEB 2010
REFERENCES
CASPER VAN STADEN - OWNER / OPERATOR COWFISH
WATERFALL MIDRAND
TEL : +27-65-832-****
ANDREW WARD - GENERAL MANAGER
DER ZUCKER BACKER
TEL : +27-79-297-****