System Analyst Network Engineer
Resume:
Matthew Flowers
*******@*****.***
CISCO Certified-CCNA, Microsoft Certified-MCP
Education:
DeVry Institute of Technology - Decatur, Georgia
Bachelor’s Degree Electronic Engineering
EE Degree
Summary:
Results-oriented professional seeking a growth opportunity to utilize my IT/Network experience, with VMWare, ESXi, vSphere, Wireless, Cloud, Raid, IPTV, CODEC, Firewall, Warehouse house Technology, Broadband, Video, CATV, VMware, Telecommunication and System analyst skills with all required Certifications including CISCO-CCNA, Microsoft Certified-MCP
Skills:
Hardware: Cisco, Juniper, MIST, River stone, Foundry router and switches, Fortinet, Wireshark Analyzers, RF Analyzers, Runners, Fluke meter, Oscilloscope, Cabling Cat 5, 3 & Fiber, Network Analyzer, US Robotics Modem Bank, POS authorization terminals and printers, AMT Bank Terminal, Spectrum Analyzer, QAM, Encoder, QPSK, BIG –Broadband Integration, DOCSIS, Grooming BIG, DNCS Applications, Modulator, Demodulator, Cherry Picker, Encoders, IRT, MRD, OM, RDP BMR, BEQ, SBM, SBSS, DNCS, DAC, Fore Switches, Wireless 3G, Air Magnet, Ekahau, FortiGate firewall, ASA
Software:
HP OpenView, Netview6000, TACACS+, SolarWinds network management software, Cisco work, IPX/SPX, SQL, IPX, OSPF, BGP, ERGP, VPN, RAS Telecommunications, Windows Server 2012 and 2016 Active Directory, Linux, MS Office, Back office, Exchange Server, SolarWinds, Visio, DNS, DHCP, WINS, Main frame - Tandem, IBM, Remedy –problem, VPN, Clarify -problem tracking, UNIX Solaris, Voice-over-IP (VOIP) IPVT, Informix DB, Outlook, Reporting tools-Crystal, Production software Magic, Minx software, Shell Scripting, Raid SW DOCSIS, Broadband apps, Digital TV, VOD, SDV, Video -PID, RF Two-way, MPEG2 Video, NetScout, Infoblox
Knowledge:
MPLS, FR, ATM, TCP/IP. Cisco SW, PIX firewall, ADTRAN SW, Router. WLAN, routers, switches, hubs, firewalls, Aruba Wireless Controllers, AP, Cisco enterprise series routers, Cisco WAN switching devices, River stone, foundry routers and data switches, and MGX.T1, E1, T3, Streaming video formats HLS, HDS, DASH, MRV VMWare, ESXi, vSphere, Fortinet security
Experience:
Blue Mantis, Inc
Network Engineer III
7/22 -present
Network support and Implementation
Manage and monitor Juniper and Aruba wired and wireless devices with MIST technology
Work with Service Now problem tracking
Responsible for configuring, Supporting and resolving network issues LAN, WAN and wireless
Support and manage Aruba Wireless AP network
Support, and manage Brocade, Juniper and Extreme Network devices Router and switches
Managing activities related to Network projects to completion
TCP/IP, OSP, BGP and EIGRP knowledge: IP address schemes, VLANs, troubleshooting using Wireshark
Site surveys for network expansion
NCR
9/19 – 5/22
Network Engineer III
Network design and Implementation Domestic and international supporting over 400 sites in over 160 countries
Support Azure network
Network support- Server virtualization technologies (VMWare)
Network security work with Fortinet technology
Juniper, MIST technology
Work with Service Now problem tracking
Support and manage Aruba Wireless Controllers, AP Wireless
Support and manage Network infrastructure Router and switches
Work with Infoblox IP management
Work with SharePoint for data sharing and archiving data
Service Now problem tracking
NetScout Monitoring and security
TCP/IP knowledge: IP address schemes, VLANs, troubleshooting using Wireshark SolarWinds
Manage full Infrastructure project lifecycle
Deploying and testing networking infrastructure both remotely and on-site
Managing activities related to Network projects to completion
NDC (Contractor)
10/16 to 12/19
Network Engineer
Support (40+ locations)
Perform lifecycle upgrades of switching hardware
Plan network infrastructure for new locations as well as expansions and renovations
Project management for new construction
Manage full Infrastructure project lifecycle
Aruba Wireless Controllers, AP Wireless Networks configure and support
Troubleshoot and maintain local and remote networks sites
Conduct wireless site surveys for new system sites using Air Magnet
Budgeting for new projects
Maintain physical and virtual server environments for 40+ locations
Windows Server 2012 and 2016 Active Directory
Interfacing with vendor or 3rd party Network Operations
TCP/IP knowledge: IP address schemes, VLANs, troubleshooting using Wireshark SolarWinds
Switching & Routing background with of OSPF, BGP, EIGRP, RIP
Knowledge of Ipswitch
Server virtualization technologies (VMWare)
MS SQL basic knowledge
Cisco layer 3 configuration/management experience
LAN infrastructure components (cabling, transceivers, Wi-Fi)
Warehouse Automation Technologies (Wave Picking, Voice Picking, Conveyor operations)
Warehouse Scanning technologies (Handheld as well as conveyor mounted; Motorola/Datalogic
Enterprise administrator of Solar Winds environment, NPM, SAM, IPAM ETC (Install, Configure, Manage)
Charter/Spectrum (Contractor)
05/09 to 9/16
Network DOCSIS/Video Engineer support
Configure and support network – Routers, switches and Servers
Support all aspects of STB (DHCT) integration
Support all aspects of the Labs Digital Headend testing and DNCS to EC migration
Support and configure servers (VMWare, ESXi, vSphere and cloud) Windows and Linux converting older systems to the cloud
Responsible for Support and resolving network and video issues
Responsible for configuring and resolving – QAM, Encoders, QPSK, BMR issue
Server / Application upgrade support
Experience with CMST
Experience with CRAN
Build and support Cisco full service digital Television Systems for development
and QA testing. All systems included SDV, VOD, interactive applications, DOCSIS and DAVIC DTAs, JBOSS, Apache IPAD applications. Assists on installs, wiring and configuration of new equipment in complex networked systems MPEG, Multiplexer
Enterprise administrator of Solar Winds environment, NPM, SAM (Install, Configure, Manage)
COX communication (Contractor)
1/04 to 05/09
Network \DOCSIS Engineer
Video/ Headend Test integration Engineer
Test and Support Labs Digital Headend (DNCS and DAC) using Enterprise software reports and log case information.
Responsible for testing and supporting network TCP/IP, BGP, IRGP, IP subnetting, OSPF and video issues
Responsible for testing and supporting – QAM, Encoders, QPSK, OM, RDP BMR, BEQ, SBM, SBSS, CS1000 and Cherry Picker
Responsible for testing and resolving video issues – MPEG issues
Test and evaluate Back Office Releases, including transition to Adrenalin from Axiom
Support and configure servers (VMWare, ESXi, vSphere and cloud) Migrate older systems to the cloud
Support -Work with SeaChange engineers to help design and support new VOD systems
Support – Test and evaluation – Draco HE delivery system
Support -Evaluation of SeaChange and ancillary support systems to identify key areas of improvement
Support – Test and evaluation all new VOD SW (SeaChange), Library Storage Streaming arrays, including licensing
Lab support - Support all Engineering activities surrounding Cox VOD infrastructure delivery system HLS, HDS, DASH
Lab support - VOD capacity analysis, particularly with respect to edge, streaming, ingest and network throughput. (NSGs)
Lab support – Test and evaluation all Harmonics NSGs and firmware
Test and evaluate Back Office Releases, including transition to Adrenalin from Axiom and identify key areas of improvement.
Lab support – Test and evaluation all new NSG Software (Harmonics)and identify key areas of improvement
Lab support – Test and evaluation equipment and SW on all Digital platform
Streaming video formats HLS, HDS, DASH
Test Support VOD Digital Headend – Real time media, Rovi, SDV and
Support SeaChange VOD systems
Responsible for detecting and resolving network and video problems on the video to back bone feed in the IPTV lab.
IPTV lab.
Provide updates on projects, support issues and technical changes or fixes for testing and resolving set top issues – non-responders, new software issues, menu and firmware issues, testing of TV guides
Responsible for creating loading EMMs
Support VOD Digital Headend – Real time media and Rovi on the
DNCS and DAC Headend
Layer 3 routers configurations, River stone and Foundry routers and various Cisco switches and routers
Integration Installs and configuration of new equipment in complex networked systems MPEG, Multiplexer equipment, Digital Headend equipment, including encoders, routers, digital add splicing on DNCS and DAIC Head ends
IntelliMark/SBC (Contractor)
06/99 to 01/04
Network Engineer NOC support
Assignment 1)
Provided technical support to project managers, senior management and process teams within Service Delivery.
Responsible for implementing new products utilizing procedures, interconnecting to AT&T Global Frame relay, ATM, BGP, MPLS and IP platforms over supplier/vendor DSL networks T1, T3, E1, BGP and SONET/SDH higher order transmission systems, LAN sniffer, BERD & FireBERD testing.
VoIP, WLAN, MIS, AVPN, PNT, OPTEWAN, OPTEMAN, routers, switches, hubs, firewalls configurations
Responsible for the management of technical assurance during implementation of new products that require special bid.
Liaison with Account Executives and customers to assure correct network parameters prior to Test and Implementation.
Responsible for configuring Cisco routers and switches. Resolving issues at layer customer’s network.
Assignment
2) Bank of America – POS, ATM, Routers, Switches, ASA
Train and support Network Eng in the Field Engineers and visit site if problems can’t be resolved over the phone.
wireless Design and implementation using AirMagnet
Protocols: Ethernet, Wireless 802.11a, 802.11b, 802.11g,
Used Clarify for SW -problem tracking (Telco)
Assignment
3) Home Depot
Voice-over-IP Project with the Atlanta school’s system.
Token-Ring 802.5, IPX, TCP/IP, LANMAN, WINS, DNS, DHCP, VPN, BGP, Active Directory
Physical: Coax RG58 and RG62, Twisted Pair, ISDN, 56K, T1, Ethernet concentrators and Cisco and Juniper routers, switches, punch down panels, Bridges, SW,PIX firewall, adtran SW, Router
Performed systems administrator duties in an enterprise Windows 2000/2003 Active Directory Environment.
Maintained servers and workstations of all windows versions
Hardware/Software interrupts and memory conflicts, Microsoft Windows NT 4.0 Service pack 1 through 6a, Windows 2000 Service Pack 1 through 5; Novell Netware 2.13, 3.x, 4.x; Redhat Linux 7.x Microsoft Internet Explorer; Trend Antivirus; Symantec PCAnywhere & Antivirus, Arcserve/Arcserve 2000, Backup Exec v7.x, 8.x, WinFax, VNC, FTP, WINS, DNS, DHCP, SMTP
Evaluated and generated project plan for the different corporations.
Responsible for detecting and resolving Raid issues.
TACACS+ & RADIUS
Assist new customers with their VOIP phone design and construct a network diagram using Visio.
Cisco Call Center, Setup, configure-Cisco firewall or Cisco ASA, Cisco and Adtrain switches- VLAN, VLAN trunk, and Cisco routers then perform a complete phone system test in lab.
Network Security, Port Security, TCP/IP, TCP, UDP, SIP
Installs and provide customer support after the install is complete.
Responsible for working with the existing technical support team to support customers with basic IT support issues, configuring IP phones, troubleshooting customers LANs etc.
Configure and test 3G wireless products – (Net gates) Negate is an ATT firewall product that use 3G wireless cards for redundancy - use GSM and TDMA Technology
Cisco\Scientific Atlanta
03/90 to 6/99
Network \System Engineer\ Support
Support Digital Headend and test
Responsible for detecting and resolving network and video problems using Spectrum Manager
Responsible for detecting RF problems – QAM, QPSK,
Responsible for detecting and resolving video issues - MPEG
Responsible for maintaining UNIX OS System and resolving software problems using Informix –SQL database, shell scripts as well as hardware problems- QPSK’s, QAM’s, etc….
Configure and maintain Cisco Routers, Fore Switches, Zylan Switches,
Trained customers on Scientific Atlanta Applications if needed
Support customers on Scientific Atlanta Applications (DNCS) on all aspects of the software –VOD, PPV, DOCSIS, Billing system Data (Broad Band)
DCT support, Cable Modem
Test new software in lab utilizing VMware and headend equipment for accurate results testing in IPTV lab
Integration Installs and configuration of new equipment in complex networked systems MPEG, Multiplexer equipment, Digital Headend equipment, including encoders, routers, digital add splicing on DNCS and DAIC Head ends
Support servers and Network, Hardware and software
Support VOD Digital Headend – Real time media
Responsible for detecting and resolving Raid issues. Responsible for detecting RF problems and video MPIG problems
Cable specific terminology and equipment DOCSIS
Assists on installs, wiring and configuration of new equipment in complex networked systems MPEG, Multiplexer equipment, Digital Headend equipment, including encoders, routers, digital add splicing on DNCS and DAI Head ends
Provide updates on projects, support issues and technical changes or fixes for testing and resolving set top issues – non-responders, new software issues, menu and firmware issues, testing of TV guides
Responsible for creating loading EMMs
Support VOD Digital Headend – Real time media and Rovi on the
DNCS and DAC Headend
Layer 3 routers configurations, River stone and Foundry routers and various Cisco switches and routers
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