Quality Assurance Warehouse Associate

Shante Saulters

Dallas, TX *****

214-***-**** ️ **************@*****.***

Professional Summary

Experienced and reliable Warehouse Associate with over 10 years of success in fast-paced warehouse, manufacturing, and distribution environments. Proven ability to meet productivity targets, adhere to safety protocols, and handle physical workloads with efficiency. Skilled in operating warehouse machinery, completing order fulfillment, inventory tracking, quality assurance, and maintaining clean, organized workspaces. Known for being punctual, dependable, and an excellent team player who thrives under pressure. Certified in OSHA safety standards, forklift operation, and GMP procedures. Core Competencies

● Warehouse & Distribution Operations

● Forklift & Pallet Jack Operation (Sit-down / Stand-up)

● Shipping, Receiving & Dock Management

● RF Scanner & Barcode Tracking

● Order Picking & Fulfillment

● Machine Operation & Maintenance

● Inventory Auditing & Control

● Load/Unload Trucks & Freight Handling

● Quality Inspection & Defect Reporting

● GMP Compliance & OSHA Safety Standards

● Team Collaboration & Communication

● Time Management & Physical Stamina

Software & Tools

● Warehouse Management Systems (WMS)

● RF Scanner Systems (Zebra, Honeywell)

● Microsoft Word & Excel

● Kronos Timekeeping System

● ADP Payroll & Scheduling

● Outlook, Gmail, Basic Data Entry

Certifications

● Forklift Operator Certified – Sit-down & Stand-up Lift Trucks

● OSHA 10-Hour Safety Certification – General Industry Standards

● GMP Training – Good Manufacturing Practice Procedures

● First Aid & CPR Certified – Emergency Response Preparedness

● Hazard Communication (Right-to-Know) – Workplace Chemical Safety Professional Experience

Customer Service / Security Officer

Amazon – Dallas, TX May 2021 – Present

● Monitored warehouse entrances, employee and vendor activity, and maintained a secure facility by conducting hourly patrols of the entire building perimeter.

● Responded quickly and calmly to emergencies, alarms, and safety incidents using appropriate protocols and clear communication.

● Delivered professional customer service to drivers, guests, and staff, while enforcing company rules, safety procedures, and ID check-in policies.

● Logged visitor records and completed shift reports accurately, maintaining clear communication with management.

Machine Operator / Line Packer

Cenveo Worldwide – Dallas, TX Mar 2019 – Feb 2021

● Operated high-speed envelope folding machines and ensured materials were loaded properly and aligned with production specs.

● Packed finished products from conveyor belts, labeled cartons, and performed quality checks for visual defects, misprints, and damage.

● Worked closely with Machine Adjusters to report and resolve mechanical issues, minimize downtime, and meet daily output quotas.

● Completed shift reports, maintained 5S workstation cleanliness, and followed hand-off protocols for smooth shift transitions.

● Adhered to GMP regulations and ensured accurate packaging, labeling, and documentation on every order.

Assembly Line Worker

United – Dallas, TX Jan 2017 – Mar 2018

● Assembled product components on a conveyor system, meeting quality assurance and hourly production goals in a fast-paced environment.

● Followed written instructions, blueprints, and verbal directions to assemble parts with precision and consistency.

● Rotated between tasks including sorting, labeling, quality control, and material movement to maintain production flow.

● Maintained safety compliance by consistently wearing PPE such as gloves, ear protection, and safety shoes.

● Assisted team leads with basic troubleshooting and contributed to team success by communicating efficiently and stepping in when needed. Home Health Caregiver

Crystal Care Home Health – Dallas, TX May 2016 – Dec 2016

● Provided compassionate and structured care to patients requiring support with daily living activities including hygiene, medication reminders, and mobility assistance.

● Maintained clean and safe living environments and communicated clearly with family members and supervisors about client progress and concerns.

● Completed daily care logs, participated in therapy appointments, and supported patient independence while maintaining respect and dignity. Education

Certificate of High School Equivalency

Texas Education Agency – Dallas, TX March 2011

On-the-Job Training – Health Magnet Program

Dallas, TX – Focused on applied safety, healthcare basics, and workplace discipline

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