Customer Service Guest
Resume:
**%
** %
** %
** %
SKILL
NOHAILA
MOUHARAR
Strong interpersonal and communication
Guest service and relationship manageme
EDUCATION
BACALAUREAT IN LIFE AND EARTH
SCIENCES IN CHARIF IDRISSI
MARRAKECH
2019/2021
STUDYING AT FACULTY OF ECONOMICS AND
MANAGEMENT.
2022/2024;DIPLOMA IN HOSTING AND
TOURIST INTERTAIMENT IN CCFA
MARRAKECH.
2O24 ;SAFETY AND RESCUE CERTIFICAT
DELEVRED BY MOROCCAN CIVIL AVIATION
AUTHORITY.
• LANGUES
Arabic :excellent
Frensh :very good
English :very good
spanish :basic
CADI AYYAD UNIVERSITY
Excellent problem-solving
skills
Team work/leadership
ability to work under pressure
EXPERIENCES
CONTACT
1-INTERCHIP AS
GROUNDHANDLING AGENT;
Reception and orientation of passengers at the airport. pays particular attention to people with reduced mobility. inform passengers about airport boarding and
disembarkation operations.
*****************@*****.***
1717,Al ghashbah.Sohar.Oman
2-Interchip in room servicec catring as
agent in hotel savoy 5 stars marrakrch
answer custumer calls and receive their orders.
selling extra meals to custumers.
communicate with cusmumers to improve my
language skills and discover new gasrtonomy
Manage and maintain hotel technology systems,
including booking platforms, room management
software,
• 3-I passed written and practical training with air arabia,complaiting 60 hours in the air as a flight attendent to several destinations around the world.
.
TECHNICIAN SPECIALIZING IN
HOSPITALITY AND TOURISM
Highly skilled and dedicated Tourism Technician with a strong background in hospitality management,
customer service, and technical support in the tourism industry. Seeking to contribute my expertise in a
dynamic hotel environment, ensuring high-quality
service, smooth operations, and guest satisfaction.
Contact this candidate