Medical Laboratory Customer Service

Ponyderi Omot

Kansas City, MO *****

816-***-**** ********@*****.***

Professional Summary

Detail-oriented and reliable Medical Laboratory Science student with a strong foundation in

biological sciences, customer service, and time-sensitive task management. Experienced in

high-volume retail environments with excellent interpersonal skills and a commitment to

accuracy, confidentiality, and teamwork. Seeking entry-level opportunities in laboratory or

healthcare support to build clinical and technical experience while pursuing certification.

Education

Bachelor of Science in Medical Laboratory Science (In Progress)

University of Central Missouri – Warrensburg, MO

Expected Graduation: December 2027

Relevant Coursework:

● Parasitology (hands-on microscope work, parasite identification)

● Microbiology (slide preparation, bacterial analysis)

● Chemistry course laboratory

Certifications & Awards

● National Society of Leadership and Success (NSLS) Certification

● A+ Scholarship Recipient

Experience

Cashier

Marshalls – Kansas city, MO

Aug 2021 – Present

● Accurately processed customer transactions and managed inventory restocking.

● Provided exceptional service and resolved customer concerns with professionalism.

Cashier & Personal Shopper

Hy-Vee – Kansas City, MO

Feb 2020 – Aug 2022

● Processed purchases, managed self-checkout stations, and handled returns.

● Fulfilled online grocery orders with attention to item accuracy and timeliness.

Packer

BMS Logistics Warehouse – Kansas City, MO

Jul 2021 – Aug 2021

● Prepared and labeled packages for distribution; adhered to quality control standards.

● Demonstrated organizational skills and accuracy in a fast-paced warehouse setting.

Skills

● Attention to Detail in Fast-Paced Environments

● Laboratory Equipment Familiarity (Microscopes, Slides)

● Data Recording & Basic Math Functions

● Active Listening & Customer Communication

● Team Collaboration & Professionalism

● POS System Operation & Inventory Handling

Languages

● English (Fluent)

● Amharic (Fluent – Second Language)

Extracurricular Involvement

● Para-Medico Club

● UCM African Student Association

● Sculpting & Clay Modeling Club

● Tri Beta Honor Society – Missouri Chapter

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