Customer service
Resume:
Kandice Covan
Hattiesburg, MS *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Bob Boyte Chevrolet
Biloxi, MS
February 2024 to May 2025
Service advisor
Service Advisor
Pinebelt Chevrolet and Buick-Hattiesburg, MS
July 2023 to December 2023
I transferred from Courtesy Ford to Chevy for a position that best fit me. The chance to be a service advisor to customers. So I can have that face to face relationship with them. It’s hard to build a relationship with your customers over the phone like I was doing my last few months at Courtesy Ford. I can operate
“Tekion” and “CDK” dms systems. However, I am a fast learner if the dealership does not use either of those systems.
Service Advisor
Courtesy Ford-Hattiesburg, MS
April 2021 to July 2023
I started off parking cars and shuttling customers until my service manager gave me a opportunity. The opportunity to train for a service advisor position. After a month of training I was on my own. I was handling all of the Used and New cars service aspect for the dealership. After doing that for over a year I coordinated the “Pickup and delivery” program that Ford started offering. Cashier/Cook/Drive-Thru/Receptionist
Stonewalls-Hattiesburg, MS
June 2018 to July 2019
I prepared food and schedule catering orders. I also work at the cash register and the window all while answering the phone. I have worked here 3 months and I love it although, I'm leaving because I need more hours and better pay.
Lawn Care Worker
3 girls and Dad-Purvis, MS
March 2013 to September 2015
My father came up with the idea for me and my 2 sisters to start a lawn business to earn our spending money. When we started we had 5 yards but, when we decided to stop we have 12 yards every week. Education
Associate in Business Administration
Pearl River Community College-Hattiesburg, MS
August 2017 to May 2020
High school or equivalent in High School Diploma / GED Youth Challenge Academy-Hattiesburg, MS
January 2015 to June 2015
Some college
Skills
• Front desk
• Microsoft Word
• Territory management
• Insurance sales
• Time management
• Windows
• Driving
• English
• Computer skills
• Typing
• Sales support
• Product demos
• Basic math
• Cash handling
• Catering
• Technical sales
• Food Production
• Organizational skills
• Microsoft Powerpoint
• Microsoft Outlook
• Sales
• Quality control
• Cash register
• Market analysis
• Presentation skills
• Dealership experience (3 years)
• Appointment scheduling
• Medical terminology
• Customer support
• Salesforce
• Communication skills
• Food Preparation
• Microsoft Office
• Lawn Care
• Customer service
• Negotiation
• Supervising experience
• Microsoft Excel
• Service writing
• Phone etiquette
Certifications and Licenses
Driver's License
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