Health Care Medical Assistant
Resume:
Houston, TX *****
************@******.***
OBJECTIVE
With over 11 years in the Medical Industry and 6 years in Outreach and Relationship Building, I have the skills to establish and sustain partnerships with medical facilities and healthcare providers.
EDUCATION AND CERTIFICATIONS
The College of Health Care Professions- Houston, TX Expected Grad 8/2025
Health and Medical Administrative Services Associate of Applied Science
The College of Health Care Professions – Houston, TX Expected Grad 3/2024
Medical Assistant Certification Program
NAHP Medical Assistant Certification Exam – Pending 2/2024
BSL for health care providers--- Obtained 2023
Georgia Medical Institute– Marietta, GA Graduated 2008
Medical Administrative Assistant Certification
San Jacinto College – Houston, TX Graduated 2003
Cosmetologist License
SKILLS
Administer Injections (SQ, IM, ID, Gluteal)
Provides ambulation training (wheelchair, walker, cane and crutches)
Collect patient history and chief complaints
Wound Care and suture removal
Take vitals (BP, P,R, and T) and measure patient height and weight
Insurance authorization and verification, reimbursement and referrals
Charting
Phlebotomy (Vacutainer, Syringe, Butterfly, Capillary sticks)
Minor Office Surgical Procedures
Anatomy and Physiology Trained
Working Knowledge of surgical asepsis, autoclave, and sterilization techniques
Prepare patients for examinations
Medical Terminology, Laws and Ethics
Specimen Collection and analysis (Blood, UA, Stool and Sputum)
OSHA & HIPAA Certified
Medical Front Desk (Appointment Scheduling, scan, fax, file and collect of co-pays and co-insurance)
Perform EKG’s and PFT's
Electronic Health Records
Answering multi-line phones and replying to messages accurately
Knowledge of diagnostic (ICD-10)
Direct Patient Care
Prepare exam and treatment rooms with necessary instruments
Epic, Medi-Tech, Care 4 Cerner
PROFESSIONAL EXPERIENCE
Houston Methodist, Houston TX 5/2022 – 7/2024
Front Office Admin
Scheduling Appointment, Answer Multi-Line Phone system,
Customer Service, Greet and assist patients, Collect Patient History
Verifying Insurance, Sort Fax
Calling patients to set up appointments
BG Staffing, Houston TX 01/2014 – Current
Leasing Consultant (part-time)
Preparing lease documents and related paperwork for management Facilitating the move in /move out process
Basic bookkeeping and clerical work Promoting positive resident relations
Respecting the boundaries of confidentiality, fair housing laws and safety, Executing on site marketing and advertising directives
Village Medical, Houston TX 11/2022 – 06/2023
Back Office Assistant
Scheduling, scrubbing patient’s accounts, verifying insurance,
Checking out patients and booking appointments
Scrub accounts- prep patients account prior to their appointment
Memorial Herman Hospital (ED Business Office), Houston TX 11/2015 – 06/2021
Scheduling/Business Office Rep
Customer Service, Verifying Insurance, Collecting Payments, Administrative Duties
Scheduled Outpatient Exams, Diagnostics Coordinated Scheduling with Physician’s office
HCA Kingwood Hospital, Houston TX 12/2009 – 12/2012
Patient Access Register
Interview incoming patients to obtain pertinent account information Verify patient insurance coverage
Calculate and collect patient liable amounts
Ensure necessary signatures are obtained for treatments
Explain policies regarding services, charges, insurance billing, and payment of account directly to patients
Request full or partial payment for services rendered according to collection policies.
Janell Professional Healthcare, Houston TX 01/2007 – 11/2009
Account Representative/Scheduler
Scheduled patient appointments and accurately entered required patient information in corporate database.
Obtained demographic, insurance and financial information from patients or guarantors.
Copied, mailed, and faxed medical records and medical reports as requested.
Assisted with various front office duties as needed
Nicole Brock
Healthcare Professional
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