Purchasing Agent Customer Service

Albert Alvarez

**********@*****.*** 818-***-****

Purchasing professional with twenty years of progressive experience and responsibility. Partner with all levels of management and senior leadership to support business objectives and strategies. Excellent customer service skills in retail and wholesale environments, while working in a fast-paced plumbing and construction industry.

EXPERIENCE

Supplier and Vendor Management

• Negotiation of pricing and terms with both international and domestic vendors.

• Review quotes to confirm orders with vendors.

• Assist with shipment discrepancies, ensuring timely delivery, back-order statuses, and order issues with vendors.

• Communicate prices and market conditions to management and sales team.

• Research and review weekly/monthly reports with branch management. Inventory and Product Management

• Handle inventory control and monitor inventory levels to address any over shipments/under shipments.

• Perform annual company inventory audit.

Procurement

• Process purchase orders.

• Research and correct invoice discrepancies with accounts payable team.

• Advise management of new or discontinued items and determine if replacement is necessary. WORK HISTORY

Reece Plumbing - Purchasing Agent, Sylmar, CA 2/2019 to present Hirsch Pipe & Supply - Purchasing Agent, Van Nuys, CA 6/2018 to 2/2019 Production Plus Plumbing - Purchasing Agent, Camarillo, CA 6/2015 to 6/2018 Hajoca Corporation - Purchasing Agent, Sylmar, CA 9/2004 to 3/2015 Prior roles: Plumbing Department Manager, Home Depot and Sales Representative, Larry and Joe’s Plumbing

EDUCATION

High School Diploma, Parkridge High School

SKILLS

Experienced with MS Office 365 Suite, Solar Eclipse, and Eclipse. Solid negotiation and analytical skills. Excellent interpersonal, oral, and written communication skills. Bilingual (English/Spanish). Organize submittal packages per project specifications.

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