Office Assistant Data Entry

JESSICA FERNANDES

C***-**** Glen Erin Drive H 905-***-**** C 647-***-****

Mississauga, Ontario L5M 5P9 e-mail: *********@******.***

OBJECTIVE

Organized Office Assistant looking for work in an environment where experience and educational qualifications will add value to the entire workforce, ensuring smooth running of the office.

HIGHLIGHTS OF QUALIFICATIONS

Over 7 years of experience in Office Assistant including data entry, filing and scanning documents

Proficient in Microsoft Word, Excel, Outlook and Internet

Highly organized, analytical and detail-oriented

Expert in record keeping, task prioritization

Great time management ability, answering phones and excellent interpersonal skills

PROFESSIONAL HISTORY

Medical Office Assistant – (Voluntary position) July 2024 – November 2024

Brittany Glen Medical Centre - Mississauga

Scheduled and confirmed appointment

Updated existing patient demographics as well as health card

Responded to patients complaints and concerned in a tactful and courteous manner

Opened and processed mail and scanned documents into EMR

Records Clerk November 2023 – March 2024

Courthouse – Mississauga

Organized and maintained files and ensured records adhere to corporate standards

Prepared and filed enforcement lists with accuracy(suspension, parking, default list)

Operated computer system for ICON

Maintained a high level of confidentiality in regards to public records

Ability to work effectively in a team setting as well as independently

Perform other related duties as assigned

Mail Room Clerk August 2023 - October 2023 CBRE Inc Global Workplace Solutions - Mississauga

Processed and delivered incoming and outgoing mail daily

Received and sorted mail from UPS, FedEx, and other mail carriers

Scanned all incoming mail into system by carrier or by department

Weighed and attached proper postage using the mailing meter machine and ensured delivery of all outgoing mails to post office

Maintained adequate mailroom supplies at all times and replenish when needed

Jessica Fernandes Page 2

Filing Clerk April 2023 – July 2023

IKEA Distribution Center – Mississauga

Maintained a system for timely, efficient and accurate alphanumeric filing

Demonstrated to file and retrieve documents of individual employees easily

Entered paperwork into an electronic system using optical scanners

Updated records with new files and information

Assisted with archiving of employee files

Data Entry Clerk November 2021 – June 2022

LifeLabs - Mississauga

Performed day to day accurate processing of requisition received from healthcare providers and patients

Worked in the eReq department using multiple applications such as UIPath, Cares, Outlook email and Microsoft Office

Identified and routed various types of emails to their corresponding departments within Lifelabs

Maintained high level of attention to details to ensure correct timely data entry to avoid redundancy or errors while managing business critical data

Performed a variety of administrative duties in accordance with established policies, procedures, system guidelines and objectives

Documentation Control Clerk March 2017- March 2020

Salumatics – Mississauga, Ontario

Demonstrated responsibility for receiving files, organized documents and prepared documents for large scale by removing files, staples, paperclips, sticky notes and straighten bends or creases in the paper to prepare document for the scanning team

Preformed high-level customer service in the field of document control, prepped in accordance with established procedures

Performed clerical duties of scanning, maintaining and retrieving of all records and work files

EDUCATION AND TRAINING

Medical Office Administrative Diploma November 2016

National Academy of Health and Business, Mississauga

Administrative Assistant Diploma April 2004

Canadian Business College, Mississauga

Bachelor of Arts

University of Karachi-Pakistan

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