Travel Agent Admin Assistant
Resume:
EDUCATION
Bachelor of Science in Information System
Bago City College
Bago City, Neg. Occ., Philippines
A.Y 2010 - 2014
WORK EXPERIENCE
Travelcation (Travel and Tourism Company) Travel Agent Sharq, Kuwait City Feb 2022 – Oct 2024
Provided travel information to customers and answered questions regarding passports, visas, and insurance, transportation, accommodation, and tour packages.
Organized flights, transportation, and accommodations for travelers according to their preferences.
Doing Schengen tourist visa, UK tourist and Student visa, US tourist visa and other visas and documents related to visa requirements.
Certificate of Achievement Amadeus Basic Reservation and Ticketing Course
20 Feb 2022 – 24 Feb 2022
Advanced Medical Company Admin Assistant (Part-time) Salmiya, Kuwait Jan 2024 – Feb 2025.
Organize and maintain equipment service schedules and preventive maintenance logs
Handle inventory records for devices, parts, tools, and consumables
Manage incoming/outgoing purchase orders, vendor quotes, and invoices
Maintain organized equipment documentation
(manuals, service logs, calibration certs)
Schedule and coordinate installations, repairs, or training sessions
Track warranty status and follow up on claims or service agreements
Act as the first point of contact for service requests or support inquiries
Nor Noyau Company Sales Supervisor
Murgab, Kuwait City Jan 2020 - Feb 2022
Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Supervising junior staff in their daily work activities and providing guidance as needed.
Performed other duties as assigned by management.
Suggested ideas for improving store operations and increasing profits.
OBJECTIVES
Being able to work for a company
wherein I could apply my learned
knowledge and skills and that I could
enhance it as well as provide the
opportunity for personal and
professional growth and advancement
opportunities.
CONTACT
PHONE:
ADDRESS:
Bneid AlGar, Kuwait City
EMAIL:
**************@*****.***
SKILLS
Administrative tasks
Travel Arrangements such as
Hotel Accommodations, ticket
and transportation
Customer Service
POS system operations
ODOO ERP system
Photo and Video Editing
Encoder
Basic Troubleshooting and
Networking
Knowledgeable in Microsoft
Office Application
CHENNEY F.
GARNICA
Nor Noyau Company Senior Sales Officer
Murgab, Kuwait City Jan 2018 - Jan 2020
Performed cash register or POS system. Accepting payments, checking petty cash and handling over
the sales to accountant.
Received, displayed and checking products
expiration date using FIFO method on store retail
shelves and stocks.
Worked with fellow sales team members to achieve group targets.
Doing checklist from A-Z before the shift starts. Nor Noyau Company Sales Associate
Murgab, Kuwait City Nov 2014 - Jan 2018
Greeted customers, answering phone calls, providing exceptional customer service, providing accurate
information about products, prices and services.
Maintained cleanliness of store environment including floors, windows, displays.
Bureau of Internal Revenue
Bacolod City Jun 2013 – Oct 2013
Job Training - Administrative Division as Data Encoder and other Clerical Works.
SEMINARS AND TRAININGS ATTENDED
March 22, 2014 Bago City College Community Outreach Program: “Basic Computer Literacy Program (Word,
Excel & Power Point)”.
Bago City College, Bago City, Negros Occidental,
Philippines.
February 24, 2014 Pre-Employment Seminar theme:
“Follow the guide, Kept Focused; tag a career like the future”.
Manuel Y. Torres Memorial Coliseum and Cultural Center Bago City, Negros Occidental, Philippines
March 25, 2013 Joomla Rapid Web Development.
Bachelor of Science in Information System, Bago City College, Bago City, Negros Occidental, Philippines.
February 26, 2011 Technology Update 2011: “Better Than the Best”.
University of St. La Salle Coliseum Bacolod, Negros Occidental.
ACHIEVEMENTS
Leadership Awardee
BSIS Department - Bago City College
-March 26, 2014.
Service Awardee
BSIS Department - Bago City College
-March 26, 2014
COMELEC Encoder (System Admin)
Bago City College Supreme Student
Government (SSG) Electronic Voting
- March 14, 2014
CHARACTER REFERENCES
Mr. Ali Almosawi
CEO
Travelcation Company
Mr. Elie El Beaino
Sales and Operations Manager
NOR NOYAU Company
PERSONAL INFORMATION
Gender : Female
Civil Status : Single
Nationality : Filipino
Birth Date : July 2, 1989
Religion : Iglesia Ni Cristo
Father : Jerry D. Garnica
Mother : Christine F. Garnica
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