Darpan T. Desai
Lead Workday SME
Email: ************@*****.***
Contact No: 475-***-****
Professional Summary
Over 15 years of experience delivering comprehensive Workday HCM solutions by combining deep functional knowledge of HR processes with advanced technical expertise in integrations, reporting, security, configuration, and Advanced Compensation, supporting enterprise-wide digital HR transformations across diverse industries and geographies.
Experience in leading full-cycle Workday HCM implementations from discovery to post-production support, aligning technical design with organizational HR strategies.
Expertise in configuring complex Workday Advanced Compensation plans, including merit, bonus, and stock programs, tailored to diverse business requirements.
Proficient in designing and executing end-to-end Workday Advanced Compensation cycles, ensuring seamless data flow from eligibility setup to final compensation processing.
Experience in configuring and optimizing organizational hierarchies in Workday by aligning staffing models, user roles, and business processes to accommodate evolving enterprise structures.
Extensive experience across the full Workday implementation lifecycle, including version upgrades, review and recommendation initiatives, security revamps, and ongoing production support.
Extensive experience in the successful implementation of Workday Core HCM and Payroll, involving end-to-end configuration, testing, and deployment tailored to client-specific business needs.
Deep involvement in data conversion projects, with significant experience migrating data from PeopleSoft to Workday, ensuring accuracy and integrity throughout the transformation process.
Proficient in configuring key Workday HCM modules, including Personnel Administration, Organizational Management, Compensation, Benefits, Time Tracking, Payroll, and Security.
experience in planning and coordinating UAT activities across multiple Workday modules including HCM, Compensation, and Absence Management.
hands on exp in preparing UAT test scripts based on business process requirements and ensuring alignment with end-user expectations.
Expert in managing large datasets in Excel using advanced functions and tools to maintain data accuracy, support governance standards, and ensure consistency across HR systems and analytics platforms including Power BI and Workday Prism.
Proficient in delivering data storytelling through intuitive dashboards and visualizations in Power BI, Excel, and Workday Prism to enable informed, evidence-based decision-making for compensation and workforce planning.
Experience in developing end-to-end analytics pipelines using AI-driven analytics tools, while ensuring robust data governance, regulatory compliance, and optimized report delivery via Power BI and Workday Prism.
Experience designing and deploying Workday Time Tracking solutions that align with complex business rules, including shift differentials, meal break compliance, and overtime calculations across multiple geographies.
Hands-on experience configuring time entry codes, time entry validations, and time calculation rules in Workday Time Tracking, ensuring seamless integration with Payroll and accurate downstream processing.
Expert in interpreting HR system data for executive audiences and translating complex datasets into actionable insights through compelling data stories using Power BI, Workday Prism, and dynamic Excel dashboards.
Proficient in building and enhancing compensation analytics within Workday Prism, integrating Excel and Power BI to deliver predictive workforce insights leveraging AI and machine learning capabilities.
Experience in Workday HCM business processes, with hands-on knowledge in areas such as Recruiting, enabling effective HR operations and strategic talent acquisition initiatives.
Possess hands-on experience in maintaining organizational data integrity through audits, realignment of positions, and integration with downstream systems.
Expertise in collaborating with HR, Operations, and Compliance teams to gather requirements and implement custom time tracking configurations that meet union rules, local labor laws, and organizational policies.
Experience in performing end-to-end testing and validation for Workday Time Tracking during implementations and post-go-live support, ensuring system accuracy, user adoption, and alignment with business operations.
Experience in working with HCM platforms such as Ultipro and Workday, along with a strong background as a Database Analyst, specializing in data conversion from Ultipro to Workday, integration with internal/external vendors, and database design and management.
Expertise in Workday integration tools, including EIB (Inbound/Outbound), Core Connectors, Workday Studio, Workday Report Writer, and Calculated Fields, for delivering seamless data flow across systems.
Hands-on experience working across the employee lifecycle, including Core HR transactions, Employee Self-Service, Manager Self-Service, Payroll Interfaces, Benefits Administration, and Compensation Management.
Experience in adhering to project governance by following established standards and procedures, while continuously tracking and aligning technical development with evolving business needs throughout the implementation lifecycle.
Experience in developing custom and standard Workday reports, including designing BIRT reports for financial compliance checks, and creating custom dashboards and modifying existing reports to support user and organizational reporting requirements.
Educational Background
Business Administration from San Jose State University in 12 Dec. 2008.
Professional Experience
Lead Workday SME
FTI Consulting – Washington D.C. Feb 2022 - Present
Led and supported multiple Workday HCM full lifecycle implementations, from requirement gathering and system design to configuration, testing, deployment, and post-go-live support.
Led the complete Workday Advanced Compensation implementation for a multi-national client, driving the end-to-end configuration, testing, and execution of compensation cycles across multiple countries and business units.
Led client workshops and requirement-gathering sessions to understand business needs, map current HR processes, and translate them into scalable Workday configurations aligned with best practices.
Led the configuration and implementation of Workday security models, including role-based, user-based, and segmented security for high-compliance clients, ensuring secure access to sensitive HR and payroll data.
Configured merit, bonus, and stock plans within Workday Advanced Compensation to meet complex client-specific eligibility rules, proration guidelines, and award calculations.
Worked closely with HR and Finance stakeholders to define compensation structures, eligibility criteria, and cycle timelines to ensure alignment with corporate compensation strategies.
Lead the design and optimization of Organization Management structures, ensuring supervisory organizations, location hierarchies, and staffing models align with evolving global business strategies.
Executed annual compensation review cycles in Workday, including merit increases, bonus payouts, and stock grants, ensuring accurate data processing and on-time completion.
Provide hands-on configuration and support for reorganization events, enabling efficient workforce transitions while maintaining data integrity and seamless business process execution in Workday.
Configured and deployed key SCM modules including Procurement, Inventory, and Supplier Accounts to support efficient supply chain operations aligned with financial goals.
Led the end-to-end configuration and deployment of Workday Onboarding, including custom welcome messages, onboarding tasks, and document acknowledgment for new hires across global business units.
Configured time entry codes and validation rules to streamline time reporting processes and prevent erroneous submissions across diverse business units.
Implemented complex work schedules and shift rules within Workday Time Tracking, accounting for night shifts, rotating patterns, and split shifts to match operational requirements.
Integrated Workday Time Tracking with Payroll and Absence Management, enabling automated processing and accurate pay calculations based on real-time time entries.
Configured dynamic merit matrices within Workday Advanced Compensation to automate recommended increases based on performance ratings and compa-ratio ranges.
Developed and applied complex eligibility criteria in Workday Advanced Compensation to automate employee participation in merit and bonus cycles.
Delivered post-implementation support and enhancements for Workday Financials and SCM modules, addressing client-specific needs and improving operational efficiency.
Delivered enterprise-wide analytics solutions for clients using Workday Prism, Power BI, and Excel, enabling actionable data storytelling across global HR systems.
Worked as a Techno-Functional Consultant on the implementation of various Workday HCM modules, and served as Lead Consultant for Payroll, Time and Absence Management, Benefits, Compensation, Talent Management, and Recruiting within Workday Financials.
Worked as a Lead Developer, managing the day-to-day implementation tasks across multiple Workday HCM modules, ensuring timely and high-quality solution delivery.
Provided leadership across major Workday projects, partnering with reporting and integration teams to deliver comprehensive and effective HCM solutions for enterprise clients.
Guided clients in making informed decisions on Workday solutions by offering strategic recommendations based on deep expertise in Workday capabilities and industry best practices.
Created and delivered customized Workday training programs to end users, supporting smooth adoption and efficient utilization of new tools and technologies.
Coordinated and managed daily operations for the implementation and maintenance of Workday systems, throughout project lifecycles.
Involved in tenant management and configured domain and business process security policies using Workday-delivered and custom security groups to ensure appropriate access control across stakeholders.
Supported HR Partners in executing complex job changes for leadership roles, incorporating conditional approvals and customized compensation recalculations.
Collaborated with client stakeholders to gather and document business, functional, and technical requirements, ensuring alignment with AI-driven analytics tools and enterprise HR systems.
Designed and implemented dashboards in Power BI, Workday Prism, and advanced Excel, providing leaders with predictive insights powered by AI and machine learning tools.
Supported global deployments by configuring Workday Prism and integrating outputs into Power BI dashboards, helping clients operationalize AI/ML-driven HR systems analytics.
Partnered with implementation teams and clients to define reporting requirements, translating them into scalable analytics using Power BI, Excel, and Workday Prism.
Design, Developed workday reports and dashboards using Workday report writer.
Manage Data conversions, HR and Compensation related Custom Reports, Security Management, Business Process configuration and configured the application according to customer requirements and developing system Integration.
Used Workday extend to generate customised templates based on the demands of the client.
Work with Project implementation partner - Project managers & test managers to escalate the issues, open defects resolutions to meet the project schedules and testing deadlines.
Conducted mass job change uploads using EIB for seasonal employees, ensuring data validation and post-load audit reporting were in place.
Resolved escalations related to job change failures by analyzing routing, security permissions, and business process condition rules.
Created custom data sources with legacy system data using workday Prism and also created prism reports as per the client’s requests
Configured Business Processes including Onboarding, Hire, Organization assignments, and Job Change Primary support for all HCM-related changes, and provided support for Business Process issues.
Designed, developed and implemented new and enhanced interfaces (Workday HCM, Payroll, Time Tracking, Benefits and Absence Management) with other internal and external systems.
Worked on multiple parallel implementations, effectively managing deliverables and timelines across concurrent client projects.
Collaborated with offshore teams and technical architects, streamlining development of Studio integrations and coordinated deployments.
Participated in sales and pre-implementation workshops, contributing to solutioning, scope definition, and proposal development.
Worked closely with QA teams during system integration testing (SIT) and UAT, helping resolve issues quickly and document test cases for sign-off.
Designed and configured the offboarding business process to include resignation submission, asset return, benefits termination, and exit surveys.
Supported HR and IT teams during termination processes by ensuring timely deactivation of Workday accounts and access through downstream integrations.
Customized offboarding flows based on voluntary vs involuntary termination reasons, including final pay calculations and COBRA notifications.
Maintained client documentation, including configuration workbooks, security matrices, testing logs, and user guides for smooth handover to support teams.
Enabled Workday mobile features for clients to enhance manager and employee self-service capabilities across devices.
Served as a trusted advisor to clients post-implementation, offering guidance on Workday releases, new features, and long-term roadmap planning.
Lead Workday Consultant
OneMain Financial - Evansville, IN Nov 2017 - Jan 2022
Led end-to-end Workday HCM implementations for financial clients, managing project timelines, stakeholder expectations, and cross-functional teams across HR, payroll, and IT.
Led optimization of Workday business processes, streamlining hire-to-retire workflows and reducing process time by up to 30% through strategic configuration and stakeholder alignment.
Led Workday release management efforts, overseeing impact analysis, testing, change communication, and deployment of new features in alignment with compliance and business goals.
Created and maintained documentation, training materials, and quick reference guides for HR and frontline managers to promote adoption of Workday Time Tracking features.
Tested end-to-end Workday Advanced Compensation cycles, including validation of merit, bonus, and stock plans to ensure system accuracy and business alignment.
Collaborated with payroll and HRIS teams to ensure Workday Advanced Compensation outputs integrated seamlessly with payroll processing systems.
Provided post-go-live support for Workday Time Tracking, troubleshooting integration issues, user errors, and data mismatches while collaborating with the payroll and HRIS teams.
Drive the implementation of scalable Organization Management frameworks for a leading financial client, aligning supervisory orgs, cost centers, and location structures with regulatory and operational requirements.
Deliver hands-on support for reorg initiatives within Workday for the financial client, enabling agile workforce realignment and ensuring compliance with audit and reporting standards.
Created and customized Workday Advanced Compensation manager worksheets, enabling easy navigation, cycle tracking, and real-time updates during planning.
Configured Workday Advanced Compensation security to restrict sensitive compensation data and cycle access based on role and hierarchy.
Implemented data audits and compliance checks to ensure all offboarding steps were completed before employee removal from the active directory.
Configured and maintained Workday Core HCM, including staffing models, organizations, and business processes to support scalable HR operations for large financial institutions.
Completed UAT for time tracking and absence requests to verify policy enforcement, accruals, and approval chains.
Led UAT for benefit enrollment events to confirm correct plan assignment, eligibility rules, and payroll deduction mapping.
Supported a health client by developing integrations using Workday Studio, EIB, Core Connectors, and Cloud Connect, leveraging Workday Web Services API, with data transformed via XML, XSLT, JSON, and exchanged using SOAP and REST.
Worked with functional teams for reporting, ensuring accurate and timely delivery of headcount and other required reports, collaborating with Payroll/HR leads from various countries to understand their existing payroll setups.
Collaborate closely in developing best practices for business analysis, defining standards and procedures for executing and delivering related projects, while adhering to project management frameworks and guidelines.
Lead Workday Recruiting projects, mentoring junior consultants to ensure success in Workday Recruiting implementation and fostering strong client relationships.
Maintained and support all HR business processes, including Compensation, Hiring, Performance, and Talent Management within Workday.
Developed test scripts for external systems interfacing with Workday.
Created business form layouts for compensation reports using BIRT in Workday Studio, and involved in Workday report development, testing, and validation, including reporting using Excel and Microsoft Reporting Services.
Supported post-go-live issues related to onboarding by troubleshooting task delays, incomplete checklists, and notification failures using Workday's Business Process Monitor.
Partnered with HR stakeholders to continuously optimize the onboarding experience based on user feedback, reducing onboarding cycle time by 25%.
Handled reporting, maintenance, and support of HRIS, ensuring the proper collection, retrieval, accessibility, and usage of employee data for HR planning and activities.
Designed and developed integrations to connect Workday HR with recruiting systems.
Carried out UAT for onboarding tasks, ensuring timely assignment and completion across different worker types.
Managed UAT for EIB data loads, validating successful creation and updates of worker records without errors.
Performed functional configuration tasks for HRIS modules, including HCM, Absence, Compensation, and Benefits.
Involved in testing numerous Workday integrations developed using Workday Studio, PICOF, Outbound/Inbound EIB, and Cloud Connect.
Developed and tested user-defined Workday EIBs to process large-volume transactions efficiently.
Audited employee benefit enrollment data between ADP and UltiPro, identifying discrepancies prior to open enrollment.
Updated effective-dated custom objects using Workday Studio inbound integration.
Assisted with the implementation and improvement of Workday HCM and ADP systems to ensure optimal payroll processes and data analytics capabilities.
Developed test scripts and test cases for User Acceptance Testing (UAT) based on detailed requirements.
Provided general training and support for Ultipro production, focusing on support and reporting functions.
Implemented Workday Recruiting for clients ranging from global scale to medium enterprises.
Developed incremental integration solutions using Workday Studio without relying on Workday-delivered change detection.
Assisted in creating EIBs by providing necessary security for the relevant functional areas to initiate the EIB process.
Performed system, integration, functional testing, and UAT.
Configured new Time Off plans, accrual calculations, and leave types while modifying existing configurations to include additional companies.
Created EIBs for hiring, terminating, retiring workers, and creating applicants prior to hire, bypassing the approval process.
Developed salary, bonus, and total rewards reports, and enabled them as web services for integration with Studio.
Worked on designing and developing integrations for Time and Attendance, Recruiting, and Benefits systems using EIB.
Created sample candidates, job requisitions, and updated business processes to demonstrate the Workday Recruiting business process to clients.
Collaborated with Workday Report Writer to create custom integrations with third-party applications using Workday Cloud Connect and Enterprise Interface Builder (EIB).
Created custom Workday reports, dashboards, and calculated fields while modifying existing reports to meet specific needs.
Processed and prepared multi-state payroll using ADP Global View, Workforce, and Workday.
Configured security, process flows, and notifications for business processes within the Workday system.
Maintained critical group structures, such as job codes, supervisory organizations, and security roles.
Archived and printed payroll reports, reconciling payroll journal entries, severance, and tax reports in ADP systems to ensure consistency with payroll registers.
Assisted clients in converting legacy data into Workday test conversions for third-party systems.
Created compensation grades to establish standardized compensation ranges for specific job levels or profiles.
Presented to senior leadership using PowerPoint and executive dashboards, delivering insights on Workday adoption, utilization, and system performance.
Delivered post-go-live support, resolving end-user issues, enhancing configurations, and ensuring long-term system stability and performance.
Conducted hands-on training for HR staff, payroll users, and business partners, increasing adoption and improving system proficiency across teams.
Senior Workday Consultant
Envision Healthcare – Nashville, TN June 2015 - Oct 2017
Led Financials EBS implementations, responsible for all development activities, including integration, reporting, data migration, testing, and rollout.
Designed and implemented end-to-end recruiting processes for clients, covering job applications, offers, hiring, onboarding, external carrier sites, questionnaires, and offer letters.
Worked on the implementation of Business Assets, Customer Accounts, Revenue Management, Banking, and Cash Management within Workday Financials.
Developed integrations in the Workday Financials data module, covering areas like Accounts, Accounting (GL, AP, AR), Business Plans, Grants Management, and Financial Reporting.
Configured Workday Benefits, including groups, plans, coverage types, event types, and eligibility rules.
Configured the Base Benefits module, enrolling employees in benefits and calculating deductions.
Created custom reports for the Recruiting module.
Developed critical fixes for feeds to Benefit Strategies, Punch-out vendors, and Tax-Treaty, involving both Studio and Cloud integrations.
Responsible for building and delivering Workday integrations using EIBs, Cloud Connect, and Workday Studio.
Analyzed data and developed routine reports.
Acted as a bridge between IT and HR teams, gathering requirements, configuring the system, and delivering solutions that improved HR efficiency and data accuracy.
Provided general reporting, training, and data auditing support for clients using Ultimate Software UltiPro.
Delivered support for Workday Human Capital Management applications to clients.
Developed Workday expense systems, reducing administrative burdens by leveraging Workday’s HCM roles, organizations, and security policies.
Managed relationships with multiple clients, focusing on their needs for Workday support, particularly in HCM, Recruiting, and Learning.
Developed advanced custom reports, composite reports, and matrix reports within Workday and tested the developed reports.
Collaborated with the HRIT team for modifications to integrations using core connectors and EIBs.
Implemented encryption of system media content for public servers using Workday security systems.
Coordinated and supervised daily activities of the Workday HR System and acted as the primary point of contact for monitoring and triaging production issues.
Created and maintained a library of Test Plans and Test Scenarios and worked on calculated fields, report writing, Workday Studio, and EIB.
Configured Core HCM for tracking licenses and certifications critical for nurses, doctors, and support staff across the healthcare network.
Worked closely with recruiting teams to automate hiring workflows for clinical roles and integrate Workday with external job boards.
Senior HRIS Consultant
Colby College - Waterville, ME March 2012 – May 2015
Configured Workday Core HCM modules including staffing models, supervisory orgs, and job profiles to fit diverse university roles like faculty, staff, and student workers.
Set up and maintained business processes such as hire, job change, and termination to align with university-specific workflows and academic calendars.
Built advanced and composite reports to provide HR and academic departments with insights on headcount, diversity, and employment trends.
Created calculated fields and conditions to support reporting, compensation eligibility, and workflow routing.
Configured domain and business process security groups to ensure sensitive information was accessible only to the right personnel.
Developed integrations using EIB, Core Connectors, and Workday Studio to sync data with campus systems like payroll, identity access management, and benefits.
Customized BIRT templates for university-specific documents such as appointment letters, contracts, and benefits summaries.
Implemented and supported Workday Absence and Time Tracking to manage leave accruals, FMLA tracking, and timesheets for hourly and student workers.
Supported Workday Compensation and Benefits modules, applying eligibility rules and plans for union and non-union groups.
Enabled Workday Talent and Performance to support faculty evaluations, annual reviews, and development tracking.
Configured Workday Learning to help track compliance training (FERPA, Title IX, DEI), professional development, and academic certifications.
Used Workday Prism Analytics to analyze workforce data, turnover, and training completion rates.
Participated in Adaptive Planning setup to link HR planning with university budget cycles.
Improved HR processes by redesigning workflows in Workday and simplifying approval chains based on feedback from academic and administrative users.
Worked with HR leadership to define future system goals, support strategic planning, and ensure long-term value from Workday investment.
Supported global HR operations for universities with multiple campuses or international affiliations.
Partnered with legal and compliance teams to ensure Workday processes met higher education regulations and labor agreements.
Managed Workday tenant setup, refreshes, and configuration migrations between development, test, and production environments.
Created easy-to-follow user guides and SOPs for HR staff, department heads, and other end-users.
Visualized system workflows and integration maps using Visio and other diagram tools for stakeholder presentations.
Delivered presentations and dashboards to university leadership, providing clear insights on HR metrics and system performance.
Provided ongoing support and troubleshooting for HR users, improving self-service success and reducing IT support requests.
Delivered hands-on Workday training to HR teams, hiring managers, and payroll staff, ensuring proper use of system features and compliance with policies.
Workday Business Analyst
Kroger, Cincinnati, OH Feb 2009 – Jan 2012
Configured and maintained Workday Core HCM, including organizational structures, supervisory orgs, and job profiles for academic and administrative staff.
Supported the design and optimization of business processes such as hire, job change, termination, and position management across multiple departments.
Developed advanced and composite reports to provide insights on workforce trends, turnover, headcount, and compliance tracking.
Created and maintained calculated fields and condition rules to drive dynamic business logic and reporting accuracy.
Built and maintained Workday security roles, domain security policies, and business process security groups to control access and maintain data confidentiality.
Configured and tested Workday integrations using EIBs and Core Connectors to link with internal systems like payroll, benefits, and finance.
Supported Workday Studio integration development, working with technical teams to design scalable, secure data flows.
and Performance modules, supporting annual review cycles and goal tracking.
Built Workday dashboards and Prism reports for HR leadership to track compliance, engagement, and workforce planning metrics.
Conducted data conversion and validation during new implementations and clean-up efforts, ensuring accuracy and audit readiness.
Performed regular release testing and impact analysis, preparing the system and users for new features and enhancements.
Partnered with HR, IT, and Finance to ensure cross-functional alignment and data consistency across Workday and other systems.
Used Agile and Scrum methodologies to track progress, manage backlogs, and deliver enhancements in iterative sprints.
Logged and resolved system issues using JIRA and ServiceNow, working closely with Workday support and internal teams.
Created and maintained Excel-based validation tools, using VLOOKUP and Pivot Tables to support audit, testing, and reporting needs.
Developed process documentation and user guides to help HR staff, managers, and end-users navigate system features confidently.
Delivered end-user training and functional support, reducing help