Business Process Talent Management

Syeda Tahira (Lead Workday Specialists )

**************@*****.*** 314-***-****

PROFESSIONAL SUMMARY

Over 13+ Years IT experience as Sr. Techno – Functional Consultant/Analyst and experience with modules HR, HCM(Payroll, Benefits, Time Tracking, Absence, Compensation) and Financial modules.

Strong experience on Full Lifecycle of Workday Implementation, Version Upgrades, Review & Recommend, Security Revamp and Production Support Projects.

Extensively experience in Data Conversion from PeopleSoft into Workday.

Proven track record in developing and executing strategic security plans aligned with organizational goals, regulatory requirements, and industry best practices.

Experience in Workday Configuration of Personnel Administration, Org Management, Compensation Management, Absence management, Talent Management, Performance Management, Benefits, Time Tracking, Payroll and Security.

Efficient in writing Business Requirement Document (BRD), Functional Specification Document (FSD), Use Cases, User Interface Specifications (UIS), System Requirement Specification (SRS) and Report Specifications Documents (RSD).

Experience in Workday HCM Integrations like EIB, Cloud Connect, Core Connecter, Workday Studio, Core HRMS, Payroll (PICOF/PECI) with understanding in the Business Process Flows, Case Tools, Business Analysis, and transforming them into Workday designs.

Proven expertise in implementing and optimizing Workday Adaptive Planning, leading enterprise-wide transformations from Excel-based models to scalable, automated forecasting and budgeting solutions across healthcare, finance, and digital sectors.

Skilled in configuring role-based and attribute-based access controls, domain security policies, and custom security settings across various Workday modules.

Experienced on Workday HCM business process, Recruiting, Compensation, Benefits, Absence management, Talent Management, Performance Management and Payroll processing.

Experience on creating the Custom Offer Documents.

Experience in HCM modules (Ultipro & Workday) and Data base Analyst with expertise in HCM data conversion (Ultipro to Workday), HCM integration with Internal/External vendors, Database design, Database Management.

Experience with Workday Financial Modules like Financial Accounting, Customer Accounts, Supplier Accounts, Projects, procurement, Expenses, Transaction Tax, Business Assets and Cash Management.

Vast experience of financial accounting principles, including Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFRS).

In-depth knowledge on EIB Inbound/Outbound integrations, Workday Core Connector, Workday Studio, Workday Report Writer and Calculated Fields.

Primary duties include developing Integrations using EIB, Core Connectors and Studio integrations to integrate with third party systems and to create Custom Reports for various functional areas.

Extensive experience in securing Workday integrations with external systems, ensuring secure data exchange and maintaining data privacy through encryption and masking techniques.

Experienced in Software Development Methodologies and Project Management. Good knowledge on HR processes such as Recruiting, Hiring, employee record maintenance, payroll, Benefits, Training, Pay Planning, Performance Management / Talent Management, Applicant Tracking / On-boarding, Manager / Employee self-service

Extensive experience in successful full implementation of Workday Core HCM (Payroll, Benefits, Time Tracking, Absence, Compensation) by configuring and testing the Workday solution to meet the specific needs of customers.

Experienced with Employee Life cycle (Core HR), Employee self-service, Manager Self-service, Payroll Interfaces, Benefits and compensation modules.

Skilled in financial data reconciliation, scenario modeling, and variance analysis within Adaptive Planning, ensuring accurate alignment with fiscal structures and driving data-driven strategic decisions for senior stakeholders.

Observe the standards and procedures established by the project office and Track business needs during development phases in Business Life cycle.

Experienced on developing reports for workday and developed BIRT report designs for financial checks. created custom workday dashboards, BIRT reports and modified existing report.

Experience in gathering requirements, designing, configuring/building, and testing all kinds of integrations with an expertise on Workday Studio. Workday advanced reporting including integration with functional reports and calculated fields.

Involved in QA/Testing processes like User Acceptance Testing (UAT) and system integration Testing (SIT).

Expertise in Data management, Workday Reports (BIRT, Advanced, Matrix, Simple, search, trending and Transpose), and creating Custom reports using different combinations of calculated fields.

Experienced in Configuration, implementation, testing, Workday security configuration, Deploy Integration solutions for Workday Customers and production support.

Extensive experience in Discovery & Gap Analysis, Design/Solutions Review, Data Conversion & Validation, Testing (Unit, End - to-End, User Acceptance, Parallel), Impact Analysis & LOE Estimates, Project Planning & Strategy, Business Process Improvements, Project Management and Knowledge Transfer.

Extensively experienced on Payroll Interfaces and have designed and developed integrations in both Workday Studio and EIB.

WORK SUMMARY

Lead Workday Specialists

Bounteous – Chicago, IL May 2021 to Present

Led the reconciliation effort between Workday Adaptive Planning and Bounteous’ legacy Excel-based budget tracking, resolving discrepancies in digital campaign forecasting.

As a lead, I have led end-to-end implementation of Workday Payroll for the broader organization and worked on reviewing the Business requirements specifications / functional specifications written by Client Business Solutions Team and Business Analysts Led data migration initiatives from legacy systems to Workday, utilizing Smartsheet for mapping, validation, and tracking progress.

Led the Workday Testing which includes System, Integration and End to End Testing, Parallel Acceptance Testing, Access Testing, UAT.

Led the design and implementation of security protocols for Workday modules, including HCM, Payroll, and Financials.

Lead functional teams in both requirements development and testing.

Led the implementation of Workday Security configurations, for compliance with organizational policies and regulatory requirements.

Have led Design, Work stream, and Solutions review sessions for Recruiting and Onboarding by providing demonstrations and thoroughly documenting requirements.

Performed SME duties for multiple workstreams, managing the Developed the stage gate entry and exit points which includes Planning, Architect, configure prototype of End to end testing.

Partnered with data governance and finance leads to ensure metadata consistency and naming conventions across Adaptive Planning and Workday HCM/Financials.

Developed the stage gate entry and exit points which includes Planning, Architect, configure prototype of End to end testing.

Drive requirements/assessment by working with users to define scope of project, scheduling, running requirements gathering sessions, prioritizing topics, scheduling meetings, keeping meetings on track and productive.

Worked closely with stakeholders and Planview team on multiple discovery workshop to identify the required fields, Variables, Custom field, and reports to create, their by identifying and preparing the backlog for each biweekly iteration.

Conducted requirements gathering sessions with clients to define talent management processes and objectives.

Oversaw end-to-end benefits processes, including enrollment, changes, and termination, ensuring compliance with company policies and legal regulations.

Implemented and configured Workday HCM modules for Payroll and Managed end-to-end payroll processes and Developed and maintained Workday reports to analyze payroll data

departments.

Developed and executed comprehensive security plans for Workday deployments, including risk assessments and mitigation strategies.

Provided technical configuration of Workday Adaptive Planning to support project-based planning models specific to client-facing digital initiatives.

Developed and maintained custom reports in Workday to analyze benefits data, track trends, and provide actionable insights for strategic decision-making.

Configured and customized Workday to align with the client's performance and talent management strategies.

Developed talent management roadmaps and strategies to optimize the use of Workday features.

Designed and implemented security roles, groups, and domains in Workday to maintain data confidentiality and integrity.

Conducted in-depth analysis of business requirements and translated them into effective Workday configurations for time tracking and absence management.

Utilized Smartsheet as a project management tool to plan, track, and communicate project timelines, milestones, and dependencies.

Configured and maintained time tracking functionalities in Workday, Collaborated with cross-functional teams to gather requirements and customize Workday Time Tracking to meet specific organizational needs.

Workday HCM and Payroll implementation along with Recruiting, Security, Compensation, Benefits, Time tracking and Absence management modules.

Implemented data validation scripts and logic checks within Adaptive Planning to flag variances in client billing and internal cost allocations.

Collaborated with HR and Payroll teams to ensure seamless integration of benefits data with overall HR and payroll processes, enhancing data accuracy and consistency.

Developed automated workflows in Smartsheet to improve efficiency in business processes, reducing manual tasks related to Workday configurations.

Conducted security audits and assessments to identify vulnerabilities and recommend improvements in the Workday environment.

Implemented complex payroll calculations, including gross-to-net, tax calculations, and benefit deductions, ensuring accuracy and compliance with local regulations.

Developed different custom reports including matrix reports, advanced reports on all modules, which includes Compensation, Benefits, Core HR and Payroll.

Developed and maintained security policies and procedures specific to Workday to ensure consistent application of security measures.

Conducted system testing and troubleshooting of Adaptive Planning calculations tied to campaign revenue projections and partner expenses.

Designed and build a complex pre-packaged payroll interface to leading payroll providers.

Have been developing reports for workday and developed BIRT report designs for financial checks. created custom workday dashboards, BIRT reports and modified existing report.

Applied application and industry knowledge to develop functional and innovative solutions.

Was responsible for User Acceptance Testing (UAT) globally and conduct testing of critical integrations, leveraging new functionality, and working with end-users to map out the requirements for new integrations.

Have been configuring EIB (Inbound & Outbound), Core Connector, CCB using Tenant and also developing Studio integrations (Outbound & Inbound) to integrate with third party systems

Collaborated with cross-functional teams to design and implement Smartsheet solutions for tracking and managing Workday system enhancements and customizations.

Developed unique Recruiting configuration to support compliance regulations.

Delivered training to marketing finance stakeholders to increase Adaptive Planning adoption and reduce reliance on spreadsheets.

Developed many custom reports for the Financial modules like Procure to pay, Accounts Payable, Accounts receivable, Business assets, endowments and Gifts, Financial Accounting, Non-sponsored AR and Banking and Settlements.

Configuration of Workday's business process framework configured conditional rules to guide workflow or validate data as required to accommodate desired outcomes.

Worked on Data conversion from Ultipro to Workday of various HCM applications (Payroll, Compensation, Performance, Recruiting, Absence and Learning).

Have been developing Test Strategy, detailed Test Plans for all testing phases (Systems testing, End to End testing, Regression, Payroll Acceptance and UAT) and reviewed with PMO, Implementers and project stakeholders.

Facilitated or initiated opportunities to reduce & improve issues affecting system(s) usage. (I.e., missing documentation, documentation improvements, recurring problem identification), developed solutions and coordinate solution implementation.

Configured custom dimensions in Adaptive Planning to enable department-level forecasting across creative, strategy, and media functions.

Created detailed documentation for security configurations, policies, and procedures for ongoing reference and audit purposes.

Managed end to end implementation of Ultimate UltiPro HCM/Payroll/Tracking/Time Collection suite which went live.

Provided responsive support throughout End-to-End, User Acceptance, and Parallel testing for HCM, Recruiting and Onboarding.

Configured Business Processes including Onboarding, Hire, Organization assignment, Job Change Primary support for all HCM related changes and provided Support for Business Process issues.

Creating the Technical Design Documents for the Integration's based on the Functional Design Documents.

Lead Workday Consultant

TriWest Healthcare – Phoenix AZ March 2018 – April 2021

Lead HRIS team in reporting, ensuring effective and timely headcount and other reports as required and worked with different country Payroll/HR leads to understand their current Payroll set up.

Lead functional team in reporting, ensuring effective and timely headcount and other reports as required and worked with different country Payroll/HR leads to understand their current Payroll set up.

Led the migration from Excel-based planning to Workday Adaptive Planning to streamline budgeting for clinical service lines and federal contract programs.

Led the migration of historical payroll and benefits data to Workday and Successfully configured and implemented Workday HCM modules for Payroll, Managed end-to-end payroll processes

Created and managed the communication plan, allocated tasks/resources, identify key metrics, setting milestone and monitored the progress.

Conducted training sessions for HR and finance teams on Workday functionality related to Payroll, Benefits, Time Tracking, and Absence modules.

Work closely in building out SMEbest practices, define the standard and practices that will be utilized to execute and deliver all the related projects programs. Adhere to project management standards guidelines using the project management framework.

Implemented multi-factor authentication (MFA) and other advanced security features to enhance Workday's security posture.

Conducted Smartsheet training sessions for end-users to enhance their skills in data entry and collaboration within Workday project sheets.

Configured Adaptive Planning to reflect complex fiscal structures, including government reimbursements, provider costs, and claims expenses.

Manage business expectations, project issues, decisions risks, including escalation to sponsors. verse all project activities to make sure on-time completion of planned tasks.

Implemented Financial Management project to enhance customers’ ability to make informed financial decision and also implemented integration solutions with existing financial software, third-party service vendors.

Resolved escalated issues related to time tracking and absence management, collaborating with support teams to ensure timely and accurate resolution.

Designed and conducted scenario-based security training for end-users to prepare them for potential security incidents.

Looked after the continued implementation and improvement of the SAP Success Factors HCM, and ADP to ensure maximum payroll process and data analytics capability.

Collaborated with finance and healthcare operations to align Adaptive Planning with program budgets governed by VA guidelines.

Maintain and support all the HR Business processes including Compensation, Payroll, Time tracking, Benefits, Hiring, Performance and talent management implemented in Workday.

Created dynamic reports in Smartsheet to analyze and present Workday data, providing actionable insights to stakeholders.

Configuring Workday system to meet each client's unique business requirements. Developed test scripts for other outside systems that interface with Workday.

Participated in the development of company-wide policies and procedures related to time tracking and absence management.

Designed and implemented talent management roadmaps, optimizing the use of Workday features and modules.

Managed resource allocation through Smartsheet, ensuring optimal utilization of team members for Workday projects.

Advised clients on best practices for talent acquisition, employee development, and succession planning using Workday.

Analyzed security logs and reports to detect and respond to suspicious activities within the Workday environment.

Implemented Smartsheet for tracking and managing quality assurance activities, ensuring thorough testing of Workday configurations.

Ensured accurate mapping between general ledger data and Adaptive Planning input sheets to support monthly reconciliation.

Oversaw the successful implementation of Workday Finance managing and coordinating the efforts of cross-functional teams, ensuring project milestones and deliverables were met.

Worked on the implementation of Business Assets, Customer Accounts and Revenue Management, Banking and Cash Management functional areas within workday Financials.

Developed and maintained a security roadmap for continuous improvement of the Workday Security framework.

Implemented robust data validation processes in Smartsheet to ensure accuracy and consistency in Workday data.

Developed many custom reports for the Financial modules like Procure to pay, Accounts Payable, Accounts receivable, Business assets, endowments and Gifts, Financial Accounting, Non-sponsored AR and Banking and Settlements.

Developed and customized Workday Extend solutions to enhance financial reporting capabilities.

Implemented and configured Workday Accounting Centre to streamline financial processes and enhance reporting capabilities.

Generated ad-hoc reports and analyses to support management decision-making related to payroll, benefits, and workforce management.

Developed Adaptive Planning templates for headcount forecasting across care coordination and claims processing departments.

Managed the implementation of Workday Financials, including configuring the Accounts Payable module, testing integrations with other systems, and training end-users.

Managed the lifecycle of security certificates and keys used in Workday integrations and communications.

Prepare and record journal entries related to Accounts payable, Accounts receivable, Payroll, Cash, Assets, and Accruals.

Implemented Workday Extend integrations to streamline financial processes between various systems.

Used Workday Prism to analyse financial performance by consolidating and visualizing data from various sources within Workday Finance

Designed and customized accounting rules, allocations, and calculations within Workday Accounting Centre, ensuring accurate and compliant financial data processing.

Created many functional Specs for Reporting in Business assets, Procure to Pay, Accounts payable and Gifts and endowments.

Designed custom security reports and dashboards to provide visibility into security metrics and compliance status.

Provided expert guidance on Workday Extend functionality and its application in financial modules.

Tailored Workday's performance review processes to meet each client's unique requirements and objectives.

Created Business form Layouts for the reports built in compensation using BIRT in Workday Studio. Workday report development, testing and validation; Excel and Microsoft Reporting services reporting.

Reporting, Maintenance, and Support of HRIS associated with the collection, retrieval, accessibility and usage of employee information for Human Resource department planning and activities.

Evaluated and implemented third-party security tools and solutions to enhance Workday Security capabilities.

Designed and developed a set of integrations to integrate Workday HR with Recruiting system.

Perform functional configuration tasks for the HRIS modules (HCM, Absence, Compensation, and, Benefits).

Involved in testing of many Workday integrations that were built using Workday Studio, PICOF, Outbound/Inbound EIB, and Cloud Connect.

Built audit trails and error resolution logs in Adaptive Planning to ensure data integrity for SOX compliance.

Developed/Tested User Defined Workday EIB’s to enable processing of large-volume transactions.

Worked on auditing of employee benefit enrolment between previous ADP data and UltiPro identifying data inconsistencies prior to Open Enrolment.

Designed and executed security awareness campaigns to educate employees about security best practices and policies.

Updated effective dated custom objects using Workday Studio inbound integration.

Developed test scripts, test cases, for User Acceptance Testing (UAT) based on requirements.

Developed incremental integration using Workday studio without Workday delivered change detection.

Was involved in creating EIB’s by providing necessary security for related functional area to launch the EIB.

I have performed System, integration, functional, and UAT.

Proposed enhancements including integration of clinical volume trends and staffing forecasts into long-term healthcare financial planning models.

Advised on incorporating clinical outcomes and cost-benefit metrics into Adaptive Planning for value-based care analysis.

Worked with the client to help convert legacy data into Workday Test Conversions to third party systems.

Created Compensation Grades to create a standard compensation range for a given job level or a job profile.

Ensured that all ADP reports were received and properly archived in CD ROM and/ or paper copy, as appropriate.

Lead Workday Consultant

US Bank – Minneapolis MN Jan 2017 – Feb 2018

Led the configuration and management of Workday Security policies to safeguard sensitive HR data.

Led the customization of Smartsheet reports to cater to specific reporting requirements for compliance audits related to Workday projects.

Worked closely with business stakeholders to define data integration requirements and objectives.

Provide project management leadership to the HR team in the development, implementation, maintenance, trouble-shooting, and transition of manual processes to online self-service automation.

Responsible for leading Business System Analysis and QA activities for HCM-Human Capital Management Workday, Benefits Administration Outsourcing and Talent Management implementations projects.

Developed and maintained Workday integrations with third-party systems for benefits enrollment, time tracking, and absence management.

Collaborated with cybersecurity teams to implement Smartsheet security measures, ensuring the protection of sensitive data related to Workday projects.

Designed and implemented security controls for mobile access to Workday, ensuring secure and compliant usage.

Tracked and ensured regulatory compliance in Workday configurations through Smartsheet, providing evidence of adherence.

I have managed multiple on and offshore teams involving the Development, Integrations, Unit, QA, IAT, client acceptance testing (UAT) a successful release to Production.

Created new Workday Studio Integration to bring in the time-clock from a time clock system for Puerto Rico and then another Workday Studio integration to send the approved time to ADP for Payroll processing. Building BIRT Report and Complex Calculated Fields.

Designed and implemented advanced security frameworks within Workday, including role-based and attribute-based access controls.

Conducted comprehensive assessments of client talent management processes, pinpointing areas for optimization.

Maintained comprehensive documentation in Smartsheet for customizations made to Workday configurations, ensuring transparency and knowledge transfer.

Customized Workday configurations to align with each client's distinct talent management strategies and unique requirements.

Spearheaded the development of talent management roadmaps, effectively utilizing Workday's extensive features and modules.

Established Smartsheet-based collaboration portals for stakeholders, promoting transparent communication and collaboration in Workday projects.

Developed and implemented custom performance rating scales and criteria in Workday to meet client-specific requirements.

Developed security models to control access to Workday reports, dashboards, and data fields.

Leveraged Workday analytics to scrutinize performance trends and identify actionable insights for clients.

Configured Workday benefits including groups, plans, coverage types, event types, and eligibility rules

Configured the Base Benefits module by enrolling employees in benefits and calculating deductions.

Creating end to end recruiting process for clients from creating bp like job application, offer, hire, and onboarding, setup external carrier site, questionnaires, offer letters and review.

Configured Custom Reports for Recruiting Module.

Developed critical fixes for feed to Benefit Strategies, Punch-out vendors and Tax-Treaty. This involved both studio and cloud integrations.

Responsible for Build and Delivery of Workday Integrations that were built using EIB's, Cloud Connect and Workday Studio.

Managed security groups and roles, ensuring appropriate access levels for different user categories.

Analyzed data, develop and generate routine and reports.

Responsible for general reporting, training, auditing of data in Ultimate Software UltiPro.

Provided delivery support for Workday Human Capital Management applications to our clients

Developed workday expense systems to reduce administrative burden by leveraging workers, roles, organizations, and security policies already set up in Workday HCM.

Manage relationship with multiple clients at any given time and focus on their needs for Workday support focusing on HCM, Recruiting, and Learning.

Implemented security protocols for Workday integrations, ensuring secure data exchange with external systems.

Developed advanced custom reports, composite reports and matrix reports in Workday and test developed reports.

Liaison with HRIT team when required for modifications to integrations using core connectors and EIBs, etc.

Encryption of system media content for public server using Workday security systems.

Coordinated and supervised the daily activities of the Workday HR System and act as primary point of contact to monitor and triage production issues.

Developed custom security configurations for Workday modules like Talent Management, Recruiting, and Learning.

Created and maintained library of Test Plans and Test Scenarios and Worked on calculated fields, report writing, Workday Studio, and EIB.

Senior Workday HCM Consultant

UCLA University – Los Angeles CA July 2014 – Dec 2016

Worked with Business users and gathered the requirement for data migration from legacy system to Workday.

Designed and developed the data conversion from legacy system to build the workday tenants during the implementation, data migrated via specific spreadsheet format.

Implemented automated solutions for time tracking, reducing manual efforts and improving accuracy in payroll processing.

Led the development of Smartsheet templates for risk assessment and mitigation plans specific to Workday system updates and deployments.

Delivered status reports to stakeholders for budgeting and planning purposes.

Used Workday to maintain and manage existing application to integrate with Workday to run in public cloud.

Developed multiple post payroll integrations which are required to pull the payroll deductions such as H$A/FSA deductions, MetLife deductions, Biweekly GL payroll deductions using EIB, CCB and studio.

Used specific test scenarios and conducted testing in Lawson and Workday for Payroll testing due to Payroll engines being replaced by Workday Payroll.

Maintains HRIS system using Workday to ensure efficient operations, processing and reporting.

Develop and maintain how to documentation and online help for end users.

Worked as a HRIS resource for bi-annual as well as weekly Workday maintenance and upgrades configuring and UAT testing prior to go-live.

Collaborated with external consultants to conduct periodic reviews of time tracking and absence management processes, ensuring industry best practices.

Developed custom reports and dashboards in Workday Accounting Centre to provide real-time visibility into financial performance, enabling informed decision-making and financial analysis.

Conducted user training sessions and provided ongoing support to finance teams, ensuring their effective utilization of Workday Accounting Centre for day-to-day financial operations.

Have conducted UAT/Parallel testing and lead testing for bi-annual payroll software configuration changes for Workday HRIS/Payroll module and Time and Attendance systems system upgrades and revisions.

Create data flow diagrams for HCM Workday Business Processes like Request compensation change, Job change - Transfers, Promote, Termination, etc.

Experience in Writing XSLT for EIB’s and studio integration.

Development of design documentation for in-

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