Business Operations Part-Time
Resume:
S U M M A R Y
With a solid background in retail, client relations, and merchandising, and years of experience in business operations, currently seeking a new role that will draw upon expertise in leadership, operational management, planning, negotiations, sales management, staff training, inventory management, and quality control. Q U A L I F I C A T I O N S H I G H L I G H T S
An expert at tracking sales volumes, product mix, and selling price by staying abreast of supply and demand, changing trends, buying patterns, economic indicators, and competition.
Proficient in maximizing commercial opportunities by driving sales through improved availability (stock) and understanding of market dynamics.
High level of customer focus with experience across recruiting, hiring, and training staff.
Excellent business communication, presentation, negotiation and closing skills with high attention to detail.
Able to implement visual directives and create best-in-class environments to continuously elevate in-store storytelling and maintain consistent presentation standards. C O R E C O M P E T E N C I E S
Sales & Revenue Generation Customer Relationship Management Territorial Management
Store Management Order Placement & Tracking Inventory Control
Retail Merchandising Team Leadership & Training Negotiations & Closing P R O F E S S I O N A L B A C K G R O U N D
JACENT – Burbank, CA Apr. 2016 – Dec. 2017 Merchandiser – Part-time
Merchandised and served an assigned route of stores within the territory. Organized displays to attract customers, stocked shelves with products, and verified product pricing.
Cultivated professional relations with managers and sales personnel.
Adhered to action plans and performed the required maintenance work including lifting, repairing, and installing clip-strip fixtures.
Ensured adherence to departmental policies, procedures, and practices in all tasks.
Placed and pooled orders as required, issued credits, processed re-order requests, and ensured safe and on- time delivery.
AMERICAN GREETINGS – Burbank, CA Jan. 2013 – Dec. 2019 Merchandiser – Part-time
Comply with SOPs and merchandising standards and arrange products/cards following the planogram.
Provide merchandising services to each account within an assigned territory. Manage stock levels for multiple stores and monitor intake of each option. Ensure stock availability at all times per corporate standards.
Manage assembly of floor shippers, track inventory, and report pertaining issues to headquarters.
Improve efficiency through the implementation of best practices with a continuous improvement approach.
Develop relationships with Store Managers and recommend initiatives to support business goals such as suggesting improvements to merchandise presentation, leading to optimum results.
Stay abreast of new products and trends, market demand, customer sentiments, and shifts in buying patterns and ensure orders are placed in a timely manner.
ANTHONY J. CICCHETTI
North Hollywood, CA 91606
************@*****.***
Anthony J. Cicchetti’s résumé Page 2 of 2
TESTRONIC LABS, INC. – Burbank, CA Jun. 2004 – Jan. 2023 Evaluation Tech – Part-time, Flex
Analyze and test Standard Def, Blu-Ray, 3D Discs, iTunes and AppleTV.
Check basic menu functionality and content on various players to assure playability.
Test content quality on assigned disks (DVD, Blu-ray) in compliance with quality standards and report or log feature compatibility or defects.
Maintain an update knowledge of testing procedures. Investigate and implement new testing methods.
Make recommendations to resolve issues and/or to improve process efficiency.
Participate in product requirements review and component testing and communicate status and issues.
Adhere to company security procedures and take responsibility for best practices in equipment handling. CROCODILE CAFÉ – Burbank, CA May 1994 – Jun. 2004 Head Bartender
Displayed extensive of food and beverage (F&B) knowledge while describing menu items to assist guests with making the desired selection. Prepared drinks and served at the bar and Take-Out order area.
Ensured assigned bar area was equipped with proper tools for mixing beverages and promptly serving guests.
Educated new bar staff and oversaw training of newly hired managers.
Recorded all items ordered; processed payments, managed inventory, and properly handled cash. RENT-A-MAC, INC. – Los Angeles, CA Oct. 1986 – Mar. 1994 Branch Manager
Recruited, trained, and supervised a team of five. Focused on providing rental services; rented a full line of Macintosh computers, and peripherals.
Negotiated rental agreements with small to mid-size businesses and closed deals.
Collaborated with and assisted office administration personnel to coordinate client meetings and to confirm schedules. Generated multiple reports regularly to document business activities.
Monitored support requests and ensured proper notation of customer problems or issues. FARMER’S & SHIPPER’S – Ithaca, NY Jun. 1983 – Aug. 1986 Bartender/Waiter
Assisted with opening a family-owned restaurant; offered superior customer service and greeted guests.
Obtained extensive experience in handling food and beverage products and promoting menu items.
Took orders and prepared beverages. Made well-informed recommendations and upsold additional items.
Managed assembly and serving of prepared food following highest quality standards. A C A D E M I C B A C K G R O U N D
SUNY AT CORTLAND – Cortland, NY
Bachelor of Science Degree – Major: Mathematics
NCCC – Saranac Lake, NY
Associate of Science Degree – Courses of study: Mathematics and Science R E F E R E N C E S
Excellent references available upon request.
Contact this candidate