Customer Service Vegas Nv

Mya F. Sandoval

**** * ***** *** *** Vegas Nv ***15/ 702-***-****/********@*****.***

Skills: Im Dedicated to my area of work, setting a leadership example, accepts constructive criticism and tips.Looking to bring strong skills and great attributes to the workplace. Always have been a great asset to previous-employers. Highly competitive in sales and also a team player. I enjoy working with the public providing exceptional customer service skills. Always met deadlines and getting tasks done when instructed to in a fast paced, hectic work place. Im punctual, reliable and a very quick learner. Its important to think out of the box.

Education:Earl Wooster High School/Diploma-06/2003-Reno NV

General studies, overachiever, always met deadlines.

Experience:

Mya’s Service-06/2012-present- Reno and Las Vegas NV

Nail technician

Gel and acrylic nails for new and existing clients in private residences. Beautician, facials and hair design. Building rapport to maintain clientele business.

Wells Fargo Bank N.A.- 04/2009-04/2012-Reno Nv

Lead Teller and Customer service phone banker.

As a lead teller I handled Handling cash deposits, withdrawals, and assisting with account information. Referring bank products in accordance to the customers needs. Products included checking, savings, cd, business accounts. I provided new teller-training in sales and main job duties to about 10 tellers. I would count the cash vault every morning and upon closing. I opened and closed the branch daily. Ensured all audit regulations and Policies were being followed correctly. A phone representative I would assist with answering questions regarding details of a customers account, fees over the telephone. Intensive and high volume bank product referrals in accordance if the accounts needs. This included checking, savings, cds, mortgages, home, renter, car insurance and identity theft protection. Building a rapport with customer in one short call, Attending intensive sales classes regularly and conferences calls to better ones workmanship.

Bank of America N.A.-02/2008-05/2009-Las Vegas Nv

Teller:Cash deposits/ withdrawals, referring bank products. Answer account questions.