Customer Service Have Experience
Resume:
Genesis Santana
New York, New York 10040
*******.*******.**@******-*******.***
EDUCATION
Washington Heights Expeditionary Learning School New York, New York . Candidate for a New York State Advanced Regents Diploma from the Washington Heights Expeditionary Learning School (WHEELS). Anticipated graduation: spring 2026. WORK EXPERIENCE
Uptown Sitters New York, New York Winter 2020-2024 Member. Provide sliding scale babysitting, pet-sitting, and house sitting services to uptown Manhattan residents. When babysitting, engage children in age-appropriate play. Adhere to children’s regular schedules, as outlined by parents. When pet-sitting, walk, feed, and soothe pets. Provide parents and pet owners with timely updates by phone and text. Photovoice Project New York, New York Spring 2023
Assistant. Served as a student leader in a unit-long project. Assisted in coordinating neighborhood walks. Provided models for photos that capture environmental and racial justice concerns. Helped to plan, mount, and contextualize information. Arranged for mailing of student-written and directed postcards to local, city, state, and federal officials of findings. Collaborated with twelfth graders.
THE BROTHERHOOD SISTER SOL New York, New York Summer 2022 Teach and care for children by taking them to the park, helping with their homework, and making sure they stay on point with their work. Learn new skills. URBAN JUSTICE CENTER New York, New York Spring 2024 Phone banking and contacting people by phone for people to help and join us in our cause of closing down rikers island due to there unsafe and unfair treatment against prisoners KEY FOOD SUPERMARKET New York, New York Winter2024-Spring2025 Efficiently processed transactions, provided exceptional customer service, and handled cash management while supervising a team, training new staff, and ensuring store operations ran smoothly. I also managed inventory, supported store promotions, and resolved customer issues, contributing to a positive shopping experience and overall store performance.
AFFILIATIONS & FIELDWORK
Bio Bus: Environmental justice, education, and advocacy fieldwork. Dyckman Farmhouse: Community advocacy fieldwork.
Iroquois Springs, community building: Low ropes course fieldwork. New York Hall of Science:. Environmental justice and advocacy fieldwork. New York Public Library: Inwood Branch. Community advocacy fieldwork. Bronx River Park: water testing project
PhotoVoice Project: Neighborhood walks and intersectional project Skills & Interests
Arts: Painting, Visual arts, and drawing.
Athletics: Softball, volleyball,
Languages: Fluent in spoken and written Spanish. Beginning student in Jamaican Patois Technology: Proficiency with PowerPoint, GoogleSheets, GoogleSlide, all word processing programs, and most social media platforms.
Dance: Belly dancing, Hip- Hop and Latin dance
REFERENCES AVAILABLE UPON REQUEST.
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