P O Flight Reservationist
Resume:
Salt Spring Dist.
Montego Bay #* P.O.
St. James
**************@*****.***
June 26, 2025
Dear Sir/Madam,
I am hereby applying for a position within your organization as an Hotel and Flight Reservationist.
I bring a comprehensive set of skills that will be valuable to your organization. Am a vibrant individual with assets integral to the enhancement of your organization. I possess an insurmountable team spirit and an enthusiasm for work with me, I take an exceptional service orientation and a passion of success.
I am excited to contribute my talents and proficiency towards the continued growth of your organization. As an engaging communicator, my goal is on building professional relationships which can be an asset to the upliftment of my career and the organization which I am a part of.
Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience.
Thank you for your time and consideration of my candidacy.
Sincerely,
Shakera Bowen
Shakera S. Bowen
Salt Spring District
Montego Bay #1 P.O.
St. James
Telephone: 876-***-****
**************@*****.***
Summary
Experienced and dependable professional with a strong focus on quality and teamwork. Quick learner with excellent communication and organizational skills, maintaining a polished appearance and positive attitude.
Work Experience
Harrison Memorial Preparatory and Kindergarten School
February 2021 – February 2022
Secretary Assistant
Provides clerical support to employees by copying, typing and filing documents
Welcome office visitors and alert staff to arrivals of appointments
Produce accurate office files
Generate reports and typed letters in word and prepared PowerPoint presentations
Create and update physical records and digital files to maintain accurate documentation
Excel Electronic Security Service
September 2022 – March 2023
Operator
Handle inbound and outbound calls
Write report
Monitor system
Teleperformance
June 2023- March 2024
Collection Agent
Monitor accounts to identify outstanding debts.
Investigate historical data for each debt or bill.
Find and contact clients to ask about their overdue payments.
Take actions to encourage timely debt payments.
Process payments and refunds.
Resolve billing and customer credit issues.
Caribic House Hotel
August 2024- December 2024
Front Desk Agent
Greet guests warmly upon arrival and assist them with the check-in process.
Verify guest information, process payments, and issue room keys or door code.
Provide information about the hotel's services, facilities, and policies.
Handle check-out procedures, including settling bills and obtaining feedback.
Address guest inquiries, requests, and complaints promptly and professionally.
Communicate with other hotel departments to fulfill guest needs and requests.
Handle cash and credit card transactions
Qualifications
The Learners’ Centre Evening School Office Administration 3
I.N.V.E.S.T. Principles of Business 3
Certificate
HEART/NSTA Business Administration Level 2
Distinction College Registered Phlebotomy
Distinction College Human Resource Management (pending)
Skills
Microsoft Office (Word, Excel, PowerPoint)
Contact this candidate