Special Education Child Welfare
Resume:
HANNAH J.
ZION
HannahZion****@gmail.c
om
Plymouth, MA 02360
SKILLS
● Emergency Response
Education
● Risk Assessment
● Emotional and Social
Support
● Trauma Informed Care
● Special Education
● Family Diversity
● Child Welfare
● Electronic Recordkeeping
● Observation
Documentation
● Caregiver Relations
● Family- Centered
● Problem solving
● Knowledge in intervention
techniques
● First Aid Certification
● CPR Certification
● Medical Terminology
PROFESSIONAL SUMMARY
Caring and skilled Human Services major passionate about positively impacting programs and helping participants by providing expert support. Familiar with various family dynamics along with emphasis on substance addiction and child traumas. Always looking for ways to improve
operations and personalize assistance. Well-organized and resourceful with a detail-oriented and conscientious approach.
PROFESSIONAL EXPERIENCE
Department Of Children and Families Commonwealth of Massachusetts- Social Work Technician A/B
Hyannis, MA . 06/2024- Current
● Supervised visits between children in custody and parents
● Kept ongoing communication with foster parents and parents of children in custody.
● Kept electronic records up to date.
● Responsible for dictation for each case assigned.
● Maintained an independent schedule that included visits, transportations, staff meetings, and required training.
● Performed collateral calls for the response unit following removal of a child.
● Educated on the CERT Program implemented by the
District Attorney in emergency situations and
response.
● Responsible for medical clearance of adolescence before returning to group homes.
● Completed New Social Work Preservice Training.
(NSPT)
● Calm Under Stress
● Professionalism
● HIPAA Compliance
● Excellent Communication
Skills
● Multitasking and
Prioritization
● Emotional Intelligence
● Organizational Skills
● Microsoft Office
EDUCATION
CWI- CHILD WELFARE
INSTITUTE SOUTHBOROUGH, MA .
07/2024 NEW SOCIAL WORKER
PRE-SERVICE TRAINING
Quincy College
Quincy, MA • 05/2021
Associate of Science : Human
Services
● Graduated with 3.94 GPA
● Graduated Summa Cum
Laude
● Awarded multiple
performance based
scholarship funds
● Dean's List
● Invited to join Phi Theta
Kappa Honors Society
Quincy College
Quincy, MA • 05/2021
Certificate : Substance
Addiction
● Graduated Summa Cum
Laude
Plymouth South High School
Plymouth, MA • 06/2013
High School Diploma
Emphasis in Psychology
Advanced Placement Studies
● Transported children in custody to appointments, visits, foster homes when needed.
● Educated parents on community resources and
support groups if needed.
● Kept ongoing communication with the social worker to keep the case updated.
Tiny Town Daycare- Lead Teacher
Plymouth, MA • 07/2019- 8/2023
● Oversaw classroom settings and provide academic and emotional support maintaining optimal safety and
security.
● Trained new staff in disease prevention, special needs
/behavior techniques, and education curriculum while adhering to state regulations.
● Kept ongoing communication as a collateral with the Department of Children and Families if the child was under specific care.
●
● Used behavior modeling and specialized teaching
techniques to share and reinforce social skills.
● Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student
progress.
● Knowledge of mandated reporting
● Knowledge of 51-A and 51-B with suspected child abuse or neglect
● Assisted teachers with lesson plan creation and
materials development.
● Documented student progress and communicated with parents to keep informed.
● Worked with teachers to monitor class schedules and take attendance.
● Organized and guided activities for students, including skills practice, research and memorization tasks.
● Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
● Helped teachers recognize learning issues evidenced in one-to-one support instruction.
● Networked with town public preschool for observation of students upon evaluation requests.
● Familiar with applied behavior analysis (ABA) techniques.
● Knowledgeable of EEC guidelines.
Honors English Class
Senior Mentor for children
with Autism Spectrum
Disorder
Conducted PowerPoint
presentation for Anti-Bullying
campaign
Conducted additional
PowerPoint presentation for
Senior Project focused on
domestic violence awareness
CERTIFICATIONS
● Certificate in
Trauma-Informed IEPs:
Differential Diagnosis and
Trauma-informed
Assessment-National Child
Traumatic Stress Network
(NCTS) issued: 04/24
● Certificate in Substance
Addiction Quincy College
Issued: 05/21
● CPR
● First Aid
● Licensed Social Work
Assistant (LSWA)- Test
scheduling TBD
● Educated in child traumas.
● Inventory of supplies needed for the center.
● Wrote incident reports and followed up with parents to finalize documentation.
● Keep record of legal forms needed for medication, custody agreements, etc.
● Organization of files and deadlines for documentation needed
● Professional development hours for trauma informed care models and special education models
● Community outreach
Julie Abruzzi - Nanny for children in The Department of Children and Families custody
Plymouth, MA 11/2017- 05/2018
● Prepared children for staff to transport to parental visitations
● Daily care
● Passed Department of Children and Families home
check to be approved
● Knowledge of the foster care system
● Knowledge of community resources
● Professional communication with the Social Work
technicians of the department
● Family dynamics
● Infant care
● knowledge of abuse and neglect
● direct care of children who have been through trauma and abuse
Amy Akillian- Private Nanny for Foster to Adopt
Plymouth, MA 09/2015- 10/2017
● Approved by The Department of Children and Families database
● Knowledge of the foster care system
● Cared for child weekly
● Transporting
● Communicated with DCF if needed
Life Care Centers of America - CNA
Plymouth, MA • 10/2015 - 05/2017
● Dementia training and worked on Dementia care unit
● Psychiatric unit experience
● Assisted residents with activities of daily living (ADL).
● Wrote reports and correspondence from dictation and handwritten notes.
● Maintained an up-to-date department organizational chart.
● Made copies, sent faxes regarding patient information with respects to all HIPAA Standards.
● Cooperated with Medicare, Medicaid and private
insurance providers to resolve billing issues.
● Allocated team members to daily assignments.
● Offering immediate assistance in emergency and
routine paging situations to evaluate needs and deliver care.
● Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
● Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
● Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
● Transported patients between rooms and appointments or testing locations.
Powerhouse Fitness Day Care Center - Child Care Staff Member
Plymouth, MA • 09/2013 - 03/2014
● Greeted visitors, responded to telephone and in-person requests for information.
● Signed client's children in and out of facility for attendance purposes.
● Conducted daily interactive activities.
● Provided a safe, fun, and friendly atmosphere for all. Plymouth South High School - Senior Mentor
Plymouth, MA • 01/2013 - 05/2013
● Provided guidance and recommended coping
mechanisms for youth dealing with difficult issues.
● Applied superior negotiation, communication and
conflict management skills to facilitate effective discussions.
● Knowledge in Autism Spectrum Disorder
● Knowledge of Applied Behavior Analysis
● Provided Crisis Intervention if needed
Endless Summer Salon - Receptionist/Sales Associate Plymouth, MA • 04/2011 - 11/2014
● Responsible for all administrative duties including Product Sales, client scheduling, learning software databases specific to salon use, filing client cards, collecting account information, answering phones and initializing EFT's for client billing inquiries.
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